Donald has been exceptional and key in helping me and keeping my business with 4Over. He has repeatedly went out of his way to keep me as a customer. I was getting frustrated when I was told they coul... もっと見る
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I received an email from 4over telling me that they printed the business card order I had sent but they were not happy with the quality, so they were reprinting it. They reassured me that it was nothi... もっと見る
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4over is easy to use, has the largest selection of items to print and always delivers. I went to visit their location about a month ago and was highly impressed by the type of equipment, and the staf... もっと見る
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Every order seems to have an issue; Order an urgent foam board print next day processing next day air and I need to follow up days later for a status and it's still not done. Ordered 5000 NCR's and th... もっと見る
企業情報
4over について
当該企業による記述
4over is a trusted source for print fulfillment since 2001. We help our customers support their customers by offering a vast selection of quality print products at guaranteed trade-only prices. Our expansive catalog includes everything from standard marketing collateral like business cards and brochures to harder-to-find specialty, large format, and promotional products.
4over’s mission is “to simplify and transform print.” With locations across North America, state-of-the-art equipment, and fast turnarounds, 4over offers our customers savings, speed, and scale—so they can move more projects faster and net bigger profits.
連絡先
1225 Los Angeles Street, 91204, Glendale, 米国
- 1-877-782-2737
- experience@4over.com
- 4over.com
4.3
優良
4823件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Quick quality service
2026年10月19日
4over からの回答
We are so glad we could provide you with our very best care and we truly appreciate your kind support.
4over からの回答
We are happy to hear that our quick delivery and helpful support met your needs. Thank you.
4over からの回答
We are glad you enjoyed your experience with our team, and we thank you for your feedback.
Thank you 4over!
Easy web interface and clear order placing processes. Communication is great. I always know what stage my jobs are in. I get up to date shipping information and the delivery estimates are always on time. Thank you 4over!
2026年10月18日
4over からの回答
We are thrilled to hear that you find our online platform easy to use and our ordering process straightforward. Keeping you informed with real-time tracking and reliable delivery dates is always our priority, and we appreciate your wonderful feedback.
For years -every time I print an…
For years -every time I print an envelope, I have to order a digital proof becuase it never processes correctly. Every time I have to call can talk to a rep, who then has to call back to someone else to adjust. Everytime I ask should I change the file structure and everytime I have been told nope, it is a bug on our side. Last night I went to order and durring upload it looked correct and I was so excited it was fixed and I thought that I would no longer have to spend $5 xtra on every order, only to get the proof online and see it was still wrong. Now I have to take time out of my day to call, again to get it adjusted. Nxxt time I will just use enveloeps.com. I am over this. as it has been years.
Update - I appreciate the note back. I was told after calling support that they would correct my file and give me a call back to approve. I did not receive a call back, today I looked online and I get the message that my art needs to be approved but I cant approve becuase it is in production. I will call back to support to find out what is going on. - When I talk to customer support, the people I talk to are always very pleasant and work to try to resolve any issues.
2026年10月17日
4over からの回答
We appreciate you taking the time to share your feedback with us. We understand how frustrating it is to deal with ongoing technical difficulties when uploading your envelope designs, especially when you have to repeatedly pay for proofs and spend your valuable time contacting us to resolve the issue. We acknowledge that this recurring system error has caused you significant inconvenience over the years. We are actively investigating this specific file processing bug with our technical team to ensure a permanent fix is implemented. Your experience is important to us, and we are committed to improving our system so that your future orders process smoothly without these extra steps.
Great product and fast turn around
2026年10月8日
4over からの回答
We are delighted to hear that you are happy with our product and the quick delivery of your order. Thank you so much for sharing your wonderful feedback with us!
Because your system doesn't allow YOUR CUSTOMERS to be alerted to production DELAYS
Because your system doesn't allow to select/request specific amounts, which I get- we had to order 1 set of 1000 and 1 set of 10,000 postcard. We paid for RUSH on both orders. The 1K were completed on time, the 10K were not. At NO TIME was I ever alerted of a delay in production. If that had happened, I would have gladly changed the shipping to overnight and paid the extra cost. But because I was never alerted in time, when I called about not receiving the 10K amount, I was told of that delay. I was also told that they were printed and now on the pallet packed for UPS to pick up. I then asked if they could please change from 3 day to 1 day. I was told there was no way to change from 3 day select to 1 day delivery. Why is it, that your production dept cannot alert ether the client (me) or your CUSTOMER SERVICE dept. of the delay (??) at which point CS could have alerted me. When I did speak with Clint (I believe that was his name) he did say he would credit us the rush fee. But for an order that was delayed 2-3 days, $26.57 credit seems inadequate. I'm sure that is all he was able to credit. As we all know, printing is a deadline based business, for a company to not alert its clients of delays- you really need to address this issue!!!!
2026年10月9日
4over からの回答
Thank you for taking the time to share your feedback regarding your recent order of postcards. We appreciate your detailed account of the communication gap and the shipping challenges you experienced with your larger order.
We understand how critical deadlines are in the printing industry, and we recognize that the lack of timely notification regarding your production delay caused significant disruption to your plans. It is our responsibility to keep you informed so that you can make necessary adjustments to your shipping methods when unexpected delays occur.
We are currently reviewing our internal notification systems and communication channels between our production department and our customer service team to ensure that alerts are sent out automatically and promptly in the future. We are also evaluating our processes for updating shipping methods on orders that are already packaged to see how we can offer more flexibility in urgent situations. Your experience highlights a key area where we must improve, and we are committed to making the necessary adjustments to prevent this from happening again.
4over からの回答
We are glad you enjoyed your experience with our quick service and affordable rates. We thank you for this positive feedback.
I order a specific thickness of…
I order a specific thickness of business card for a client that I can't get anywhere else. Great price.
2026年10月16日
4over からの回答
We are glad we could provide the exact card weight your client needed at a great rate. Thank you for your wonderful review.
great quality and turnaround
2026年10月16日
4over からの回答
Thank you so much for sharing your positive feedback. We are thrilled to hear that you were pleased with the excellent quality and the fast turnaround time of our service.
I like the template option to enlarge…
I like the template option to enlarge the whole image at once. Much better than another vendor, Navitor. It’s very difficult because you have to click and drag larger- sometimes skewing the artwork
2026年10月15日
4over からの回答
We are glad you enjoyed your experience with our design tools. We are happy to hear that our single-click image resizing template made your work much easier and prevented any unwanted distortion to your artwork. Thank you for your feedback.
I have used 4-0ver for over 20 years
I have used 4-0ver for over 20 years. They are my trusted go-to printer!
2026年10月15日
4over からの回答
We are glad you enjoyed your experience with our printing services over these past twenty years. Thank you for your loyalty.
So disappointed with 4over.
So disappointed with 4over.
We placed an order for calendars 10 (working) days ago expecting a 7 day turnaround for pick up. We have now called three times about the delay.
First call- we had a driver waiting to drive the hour and a half to pick up so needed to verify if the job was going to be ready. Agent said she would verify and call back. Never called back.
2nd call- made another attempt to find out about our late job. After checking, the agent said that the main printing plant is not answering their calls so not sure if job is completed or not but should be ready next day since it is already late.
3rd call- agent gets back to us with “ your job isn’t completed, the machines are down and it will take a couple more days. Call back in a day or two”.
Could not get any more info. Just a sorry about that answer.
So now our job is going to be 5,6,7…days late? No one seems to know.
4over used to have better customer service and turnaround service. Wish they would get back to that level. May have to find a new printer.
2026年10月18日
自発的なレビュー
4over からの回答
Thank you for taking the time to share this feedback regarding your recent order. We understand how frustrating it is to experience delays with your calendar printing, especially when planning around a specific turnaround time and coordinating transportation for pickup. It is clear that our communication fell short during your multiple inquiries, and we did not provide the timely, accurate updates you needed when our equipment experienced technical difficulties. We appreciate you bringing these communication gaps and the lack of clear information to our attention. To address these issues, we are actively working with our production teams to improve how we track equipment status and are retraining our support staff to ensure they follow up on inquiries promptly. We want to ensure our service returns to the reliable level you expect from us. Your experience is important, and we are committed to using this information to prevent similar delays and communication breakdowns from happening in the future.
Placed an order on the 12th got an…
Placed an order on the 12th got an email on the 15th that it’s been shipped. Usually I receive order the next business day as I am only 2 hours away. Tracking number says they haven’t received the package yet and it’s been 5 days. Called customer service and they were no help other than keep repeating that it’s been shipped and carrier will update the info. No help with an estimated arrival date. The last time this happened they hadn’t even shipped it and they cancelled my order. Was not notify until I called on status.
2026年10月19日
自発的なレビュー
4over からの回答
We appreciate you taking the time to share your feedback. We understand how frustrating it is to experience delays with your shipment, especially when you live nearby and expect a quick delivery. It is also concerning to hear that our support team did not provide the clear arrival details or assistance you needed, and that this recalls a previous negative experience with a cancelled order. We are actively reviewing our tracking updates and communication processes to prevent these issues from happening again.
second time this happened
second time this happened. try to order BC's, did the hole process, uploaded the front art work, requested .pdf proof back, the proof back came back, showing only part of the art work as if it is only a soom into the art work. by then, cc already been charged. the agent said, had to process hole order again.. and pay again... waste of time.
2026年10月14日
4over からの回答
Thank you for taking the time to share your feedback with us. We regret that the artwork on your business card proof appeared cropped and that you were asked to place a new order and pay a second time to resolve the issue. We are reviewing our file processing and customer service procedures to prevent these duplicate charges and formatting errors from occurring again.
Jobs continually poor Quality poor…
Jobs continually poor Quality poor BINDERY poor cutting shipping short last maybe six months it’s like I’m dealing with a whole Nother company
2026年10月14日
4over からの回答
Thank you for your feedback. We regret the recent issues with print quality, finishing, and missing items, and we are investigating.
4over からの回答
We are delighted to know that you consistently experience accurate service, prompt deliveries, efficient turnaround times, and fair pricing with us.
Top Notch!
Most print jobs turn out perfectly. When there is a mistake or issue, 4over always fixes it quickly. Thank you for top notch printing and customer service!
2026年10月13日
4over からの回答
We are so glad to hear that you are consistently happy with our work and that our team resolves any rare issues promptly. Thank you for recognizing our commitment to high-quality print work and great service!
4Over was once our exclusive printer
4Over was once our exclusive printer. We have been (and still are) very happy with the quality of their products, the turn-around times, and the service. They are an outstanding company.
However, starting around 2021-2022, they started to become less competitive on pricing. Sometimes they are 30% more expensive on basic products like 4" x 6" postcards. But we believe in being loyal to companies we like, so we were will to accept slightly higher prices.
The real problem was that their shipping costs skyrocketed. In some cases, the shipping was twice as much as what other online printers were charging. We understand that shipping costs went up nationally following the COVID pandemic, but their shipping costs are often 50% higher than their competitors!
Higher prices combined with MUCH higher shipping costs means we end up giving away a significant chuck of our profit on certain jobs, and it's difficult to justify using 4Over in those cases (even though we would like to!)
Another gripe (which I've had for years, and brought to their attention more than once,) is the products listed in their menus are not in alphabetical order. It makes ZERO sense to list "Postcards" as the first item under Marketing Products what the customer is naturally going to look for it between "Notepads" and "Posters." If they want to put "Postcards" first because it's so popular, fine. Have a separate heading for "Popular Products" and then still put "Postcards" where in belongs in the list alphabetically.
2026年10月13日
4over からの回答
We are very grateful for your long-standing loyalty and for your positive feedback regarding our product quality, turn-around speed, and customer care. Hearing that we have earned your trust as a primary print provider over the years is deeply appreciated, and we thank you for sharing your thoughts with us.
We acknowledge your concerns regarding overall pricing changes and the noticeable increase in delivery fees. Maintaining a profitable business model is critical for our partners, and we recognise how rising expenses impact your margins. Your feedback about carrier rates and product pricing has been passed along to our finance and operational teams as they continuously evaluate our cost structures to remain competitive.
Additionally, we hear your frustration regarding the layout of our product menus. Navigating a site should be seamless, and your suggestion to organize items alphabetically while creating a dedicated section for highly requested items is extremely practical. We have shared this recommendation directly with our web development team for future platform updates.
Your insights are invaluable in helping us improve our services and user experience, and we thank you again for taking the time to provide detailed input.
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