66°NORTH レビュー 

66°NORTH からの回答

2026年2月5日

Hi,

Thank you so much for your kind review! We’re happy to hear that the exchange process was smooth and that you experienced friendly and helpful service throughout.

We’re glad everything worked out and hope you’re enjoying the new size.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you so much for your review! We’re really happy to hear that you love our clothes.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you for your great review! We’re very happy to hear that you’re pleased with the quality of our products and the quick delivery.

We completely understand the frustration around tariffs — and we have to agree, visiting Iceland and shopping in person is a pretty great alternative 😉 We’d love to welcome you if you do make the trip.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you so much for your lovely review! We’re happy to hear that ordering was easy, delivery went smoothly, and that you found the gloves you were looking for. It’s especially nice to know your original pairs came from travels in Iceland and Greenland — great memories to have.

We really appreciate your feedback.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you so much for your kind review! We’re delighted to hear that you’ve had great experiences both in our Iceland store and online. Providing consistent service and quality across all channels is very important to us.

We truly appreciate your support.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you so much for your review! We’re really happy to hear that you like our clothes.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi,

Thank you for your kind review! We’re very happy to hear that your orders were shipped quickly and that you’re satisfied with the excellent quality of the products.

We truly appreciate your feedback — thank you for choosing 66°North.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年2月23日

Hi Kevin,

Thank you for your review.

We’re very sorry to hear about the delay in receiving your order. This is certainly not the experience we aim to provide.

We hope our customer service team has now been able to assist you and resolve the situation. If there is still anything outstanding, please don’t hesitate to reach out to us directly, we’re here to help.

Thank you again, and our sincere apologies for the delay.

Kind Regards,
Lorcan, 66°North Customer Service

66°NORTH からの回答

2026年2月5日

Hi Linda,

Thank you for your wonderful feedback! We’re honored to be one of your favorite brands and truly appreciate your support and recommendations.

Kind Regards,
Lorcan, 66°North Customer Service

66°NORTH からの回答

2026年1月30日

Hej,

Tak for din anmeldelse. Vi er meget kede af at høre om den lange leveringstid og for den frustration, det har medført — det forstår vi fuldt ud.

Vi kan desværre ikke finde din ordre ud fra oplysningerne her, da vi ikke har dit ordrenummer. Vi vil derfor bede dig kontakte os på kundeservice@66north.com
med dit ordrenummer, så vi hurtigst muligt kan undersøge sagen og give dig en opdatering.

De bedste hilsner,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you so much for taking the time to share such a detailed and positive review! We’re really pleased to hear that the delivery issue was resolved quickly and smoothly, and that both our International Customer Service team and the Regent Street store were able to help.

It’s great to know that Lorcan and Ásthildur took good care of you and kept you informed throughout. I’ll be sure to pass along your kind words to them and the team. We’re also glad you’re happy with your hoodie and the overall experience.

Thank you for the strong recommendation, it truly means a lot to us.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you for taking the time to share your feedback. We’re glad to hear that you’re happy with the products themselves, but we’re very sorry to hear that the return and exchange experience did not meet your expectations — especially as it was a Christmas gift.

We understand how frustrating return costs can feel, and we appreciate you sharing your perspective, particularly with your experience in the industry. Your feedback is important to us and will be taken into consideration as we continue to review our return setup.

If there’s anything regarding your case that hasn’t been fully resolved, you’re very welcome to contact our customer service team so we can look into it further and see if we can assist.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hej,

Tak for din anmeldelse. Vi er kede af at høre, at din ordre endnu ikke er blevet afsendt, og vi forstår godt, at det er frustrerende.

Vi kan desværre ikke finde din ordre ud fra oplysningerne her, så vi vil meget gerne hjælpe dig videre. Kontakt os venligst på kundeservice@66north.com
med dit ordrenummer, så vi kan undersøge sagen og give dig en opdatering hurtigst muligt.

De bedste hilsner,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you for your review. We’re very sorry to hear about your experience and understand how frustrating it is to be waiting for a refund after returning an item.

We’d really like to look into this for you and help resolve it as quickly as possible. Please contact our customer service team at contact@66north.com
with your order details, and we’ll follow up on the status of your return and refund.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you for sharing your concerns. We understand why this raises questions, and we appreciate the opportunity to clarify.

Sustainability for us is about the full lifecycle of a product — durability, responsible material choices, and working with carefully selected production partners who meet our quality, ethical, and environmental standards. Where a product is made is always transparently stated, and production location alone does not define whether an item is sustainable or responsibly produced.

That said, we respect your viewpoint and understand that this may influence your decision as a customer. Your feedback is important to us and is taken seriously as we continue to develop our products and supply chain.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you for your great review! We’re really pleased to hear that the piece works well both as a discreet layer under a shirt and as a functional base layer for colder outdoor conditions. Comfort, warmth, and breathability are exactly what we aim for.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月22日

Hi,

Thank you for your review! We’re happy to hear that your order arrived so quickly.

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月15日 に更新

Hi Christina,

Thank you for your feedback and for letting us know about your experience. We are truly sorry to hear that your son’s order with express delivery has not arrived on time, that there has been no tracking information, and that our chat service has not been available the entire day.

We completely understand how frustrating this must be, especially when you were expecting prompt service. Your concerns are very important to us, and we are taking them seriously. We are currently looking into the status of your order

In the meantime, please contact us directly at, kundeservice@66north.com / +45 89 88 83 82, so we can resolve this quickly. We also sincerely apologize for the inconvenience caused by our customer service channel being down.

Thank you for your patience and for giving us the opportunity to improve. We truly value your support and hope to restore your confidence in 66°North.

Kind regards,
Lorcan, 66°North Customer Service

66°NORTH からの回答

2026年1月15日 に更新

Hi,

Thank you very much for your great review! We’re delighted to hear that the detailed product description helped you, and that both the purchase and shipping went smoothly. It’s wonderful to know that the hat fits perfectly, keeps you warm, and protects your ears well.

We truly appreciate your recommendation and are glad you feel it’s worth the investment. Enjoy your hat, and thank you for choosing 66°North!

Kind regards,
Sofus, 66°North Customer Service

66°NORTH からの回答

2026年1月15日 に更新

Hej,

Tak for din anmeldelse og for at dele din oplevelse. Vi er glade for at høre, at du er tilfreds med trøjen og kvaliteten 😊

Det er naturligvis ærgerligt at høre om udfordringerne med størrelsen, svartiden fra kundeservice og uklarheden omkring returprocessen og omkostningerne. Vi forstår godt, at det kan være frustrerende, især når det ender med ekstra udgifter, som kan være svære at gennemskue.

Hvis der stadig er noget i sagen, som ikke er helt afklaret, eller hvis du har yderligere spørgsmål til retur eller refusion, er du meget velkommen til at kontakte vores kundeservice igen, så vi kan se nærmere på det og hjælpe dig bedst muligt.

Med venlig hilsen,
Sofus, 66°North Customer Service