Acumen Mortgages レビュヌ 

1,257
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TrustScore 5段階評䟡の5

4.9

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5぀星のうち5の評䟡

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... もっず芋る

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5぀星のうち5の評䟡

Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Gerry Small - Currently in my new beautiful home and couldn't be happier. Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a... もっず芋る

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5぀星のうち5の評䟡

I've used acumen for a number of years now and the standard of service remains second to none. On this latest occasion I wished to take some equity out of my house as part of a remortgage. As usual th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䜏宅ロヌン代理店
  2. 金融コンサルタント
  3. 䜏宅保険代理店
  4. 保険ブロヌカヌ
  5. 家䞻保険䌚瀟
  6. 生呜保険代理店

圓該䌁業による蚘述

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


連絡先

4.9

優良

TrustScore 5段階評䟡の5

1257件のレビュヌ

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4.9

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5぀星のうち5の評䟡

10 years of mortgages

Anna has arranged our mortgages for the past 10years. She’s done a great job every time, fully explaining the details throughout the whole process. I would not consider using anybody else.

2025幎11月12日
自発的なレビュヌ
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for continuing to use Acumen over the past 10 years!

We’re thrilled to hear that Anna has consistently provided the support and clarity you need throughout each mortgage process. We have passed your feedback over to Anna and she really appreciates it and is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

I am very satisfied with their


I am very satisfied with their services. The questions addressed to them were answered immediately and in a way that everyone could understand.

2025幎10月29日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your feedback! We’re delighted to hear that you were satisfied with our services and that our team could provide clear and timely answers to your questions. We truly appreciate your trust in Acumen Mortgages and are always here to help with any future needs!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Excellent support for a first-time buyer!

Acumen Mortgages made my first home buying experience so easy. The team was friendly, clear, and always quick to respond. They guided me through every step with patience and professionalism. I couldn’t have asked for better support.

2025幎10月27日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your kind words!

We’re thrilled to hear that your first home buying experience went smoothly and that our team could make the process clear and stress free for you. Helping our customers achieve their homeownership goals is what we love most.

Congratulations on your new home, and thank you for choosing Acumen Mortgages!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

I have only good things to say.

I have no complaints at all it was so easy and straightforward.

2025幎9月4日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your feedback! We’re so glad to hear that you found the process easy and straightforward.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Sony Manoj

Many thanks to Jake Brooks and team from Acumen! Jake was professional and supportive throughout the mortgage process, helping us secure our dream home.

2025幎10月30日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your kind words, we really appreciate it.

We’re so pleased to hear that Jake and the team provided professional and supportive service throughout your mortgage journey.

Congratulations on securing your dream home, we hope you create lots of wonderful memories there!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Exceptional Service and Professionalism from Acumen Mortgages

Throughout the entire home-buying process, Acumen Mortgages demonstrated exceptional professionalism, deep knowledge of the mortgage market, and genuine dedication to helping me secure the best possible deal. They responded promptly to every inquiry—no matter how small, with clear, detailed, and reassuring explanations. Their communication was consistent and transparent, making what could have been a stressful process feel smooth and well-managed.
I’m truly grateful for their support and expertise. Thanks to their diligence and commitment, my property purchase went through without a hitch. I highly recommend this mortgage advisor to anyone looking for reliable, responsive, and top-tier service.

2025幎10月31日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your kind review!

We’re delighted to hear that you had such a positive experience throughout your home buying journey. Providing clear communication and expert guidance is what we strive for, and it’s wonderful to know our efforts made the process smooth and stress free for you.

We wish you every happiness in your new home!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち3の評䟡

Experience was ok over all I just wish


Experience was ok over all I just wish that communication was better.
I’ve sent email- no answer.
I’ve rang them - no call back.
We eneded up getting a deal for 5 years instead of 3 which is ok ish but just wish that we could actually see the letter of offer before from the mortage advisor like we did with Better.co
Dawn that works there is just very miserable and she should work on her customer service because if I was to rate it it would be 0.
Overall was ok
They’ve sorted it but I wish communication was better.

2025幎10月23日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for sharing your feedback.
We’re very sorry to hear that communication wasn’t at the level you expected, that’s certainly not the experience we aim to provide.
We’ll be reviewing your comments carefully to ensure we improve our communication going forward. If you’d like to discuss this further, please don’t hesitate to get in touch so we can address your concerns directly.

5぀星のうち5の評䟡

The mortgage adviser was accessible and


The mortgage adviser was accessible and kept me informed about what I needed to do at all times. She made the process easier than I expected

2025幎10月17日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your kind feedback, we really appreciate you taking the time to share your experience.

We’re so pleased to hear that your adviser made the process straightforward and kept you informed every step of the way. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Paul helped us every step of the way - highly recommended

We can’t recommend Paul Hodgson highly enough! From start to finish, his communication was absolutely amazing — always clear, prompt, and professional.

He took the time to explain every step of the process in a way that was easy to understand, making what can be a stressful experience feel smooth and straightforward. Paul was proactive in finding us the best possible deal and kept us updated throughout, so we always felt confident and informed.

Friendly, knowledgeable, and genuinely invested in helping his clients — we wouldn’t hesitate to use Paul again or recommend him to anyone looking for mortgage advice.

2025幎10月16日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your kind words and feedback!

We’re delighted to hear that Paul made the process smooth and stress free for you. Providing clear communication and great outcomes for our clients is what we strive for every day.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

I’ve used Acumen a few times over the


I’ve used Acumen a few times over the last 28 years and found them to be very knowledgeable and efficient in their services.

2025幎10月13日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for continuing to use Acumen over the years. We are delighted to hear that our team has consistently met your expectations and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Cameron L is a credit to Acumen

We recently used Acumen Mortgages for guidance during our home buying process, and we were fortunate to work with Cameron Lavery. From start to finish, Cameron was exceptional - knowledgeable, proactive, and always available to answer our questions. What could have been a stressful and uncertain process felt manageable and transparent thanks to his consistent communication and attention to detail. We’re extremely pleased with the level of service and would not hesitate to recommend Cameron and Acumen Mortgages to anyone purchasing a home.

2025幎6月26日
自発的なレビュヌ
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for taking the time to share your experience!

We're thrilled to hear that Cameron provided such exceptional support throughout your home buying journey. It’s fantastic to know that Cameron made the process smooth and stress free for you.

Wishing you all the best in your new home and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Very good service

Very good service, very helpful team

2025幎10月2日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your kind words! We're glad to hear you had a great experience with our team and we look forward to working with you again.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

5* Service from Jake & Steph.

5* Service from Jake & Steph.

Highly recommended.

2025幎9月26日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your 5* review, I have passed this onto Jake and Steph and they both really appreciate your feedback.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Well organised

Right on point and ontop of everything

2025幎9月30日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for taking the time to leave a review, we really appreciate it.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Really helpful and friendly service

Really helpful and friendly service. I felt supported and helped when I needed it.

2025幎9月25日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your review, we're delighted to hear that you felt supported throughout!

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Sam is a complete gentleman

Sam is a complete gentleman, he listens and proffer professional advice when needed. He will always get back to you when he misses your call

2025幎9月29日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your review. I have passed your feedback onto Sam and he really appreciates it!

We wish you all the very best for the future and we look forward to working with you again.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Helpful advisor and smooth process

Recently completed a remortgage and help to buy pay off. Richard Montlake was my advisor and couldn’t have asked for a friendlier and helpful advisor. Was really easy to get hold of and was really down to earth. This helped with coping with the stress and making important decisions and his honesty really helped with making the decisions. He was also really good with understanding my situation and was really proactive in wanting to help me make the best out of my situation. He made sure that I felt no question was a silly question and made sure to cover all points, making it easier for me to understand. I would highly recommend Richard and Acumen, whichever stage you are in!

Daniel & Hyejin

2025幎9月24日
自発的なレビュヌ
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Hi Daniel & Hyejin,

Thank you so much for taking the time to leave such a lovely review. We're absolutely delighted to hear about your positive experience with Richard and the support he was able to provide throughout your remortgage.

It's great to know that Richard helped to ease the stress of making such important decisions. No question should ever feel like a silly one, and we're glad Richard created that safe space for you both.

We wish you all the very best for the future and we look forward to working with you again.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Great experience

Fast, reliable, informative. Very happy with the service at every point.

2025幎9月18日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you for your review, we really appreciate it.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Gerry was absolutely amazing from start


Gerry was absolutely amazing from start to finish. Would highly recommend. Given I had no idea what i was going Gerry explained everything in detail.

2025幎9月12日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thank you so much for your lovely review! We're delighted to hear that Gerry was such a great support throughout your journey.

It’s completely normal to feel unsure at the start, and we’re so pleased Gerry was able to guide you clearly and confidently every step of the way. We’ll be sure to pass on your kind words to him.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

5぀星のうち5の評䟡

Speedy got the job done

Good contact with friendly communication would recommend

2025幎9月5日
Acumen Mortgages ロゎ

Acumen Mortgages からの回答

Thanks for your great feedback! We're glad to hear everything was handled quickly and that you felt well looked after throughout. Friendly communication is something we pride ourselves on, so it’s great to know that came across.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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