It's always been a dream to contact affinity. Now with new numbers it takes forever to get a Pre Auth nr. Thank u to Meghan for answering my call and also returning my call. I was on the verge of can... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... もっと見る
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The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... もっと見る
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Good day, I've been with Affinity health for a year now. I couldn't have asked for a better insurance. Today I've been assisted by Gabriel Mtinkulu and what a joy to be assisted by him. His knowledge... もっと見る
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企業情報
当該企業による記述
At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.
連絡先
1 Dingler Street, 1501, Rynfield, 南アフリカ共和国
- +27 861 11 00 33
- info@affinityhealth.co.za
- affinityhealth.co.za
4.0
ほぼ満足
104件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and patience 😉
2025年5月2日
自発的なレビュー
Affinity Health からの回答
Dear Martha
Thank you for the 5-star review! We're so glad to hear you experienced excellent service and appreciated our patience 😉 Your support means a lot to us!
Kindest regards
Affinity Health Management Team
Answer all the question i have asked…
Answer all the question i have asked and helped me a lot
2025年5月2日
自発的なレビュー
Affinity Health からの回答
Good afternoon Bianca,
We are pleased to learn that you have received the service and assistance you needed when asking your questions.
Our teams are always willing to assist.
Thank you,
Affinity Health Management Team
Thank you Samu for making me understand…
Thank you Samu for making me understand everything about my policy at the verge of canceling.
I'm happy and I'm Staying here😊.
Belinda
2025年5月2日
自発的なレビュー
Affinity Health からの回答
Good afternoon, Belinda,
Your positive feedback regarding the service provided to you by Samu overwhelms us and we are truly grateful that she was able to retain you as a valued member.
Thank you for choosing and trusting us.
Kind regards,
Affinity Health Management Team
Excellent Service
The service was quick and helpful. Manage to get an appointment within no time
2025年4月30日
自発的なレビュー
Affinity Health からの回答
Good Day Pat
Thank you for the 5-star review! We're so glad to hear that you found the service quick and helpful, and that you were able to secure an appointment promptly.
We appreciate your support and look forward to assisting you again in the future!
Warm regards
Affinity Health Management Team
Authorisation Process
Got the pleasure of being serviced by Dimpho Pule. Dimpho was very effective and efficiently addressed my concerns. did not even spend a long time waiting for help. she made the authorization process seemless. thank you Dimpho.
2025年4月29日
自発的なレビュー
Affinity Health からの回答
Good day Letsoalo,
We’re so pleased to hear that Dimpho Pule provided you with effective and seamless service. It’s always encouraging to know that our team is making a positive impact and delivering the kind of support our members deserve.
Your kind words will certainly be shared with Dimpho and the team. We truly value your support and look forward to assisting you again in the future.
Kind regards,
Affinity Health Team
Leigh- Anne Andrew's marvelous assistance …
I was assisted by Leigh- Anne Andrew's from Affinity Health and she was really helpful and prompt in her feedback towards my problem. That's what my experience great.
2025年4月25日
自発的なレビュー
Affinity Health からの回答
Good morning Amogelang,
Leigh-Anne will be just as delighted as we are to receive such wonderful feedback regarding your recent interaction with us.
Thank you for sharing this with us as this proves we are on the right track when assisting valued members.
Kind regards,
Affinity Health Management Team
awesome
she is very nice and completely understands... asked direct questions regarding symptoms
2025年4月25日
自発的なレビュー
Affinity Health からの回答
Good afternoon, Madrilene,
Your compliment puts a smile on our faces knowing that our teams were able to assist you in the best possible way.
Thank you for taking the time to publicly share this with us.
Kind regards,
Affinity Health Management Team
wow I've joined the medical insurance…
wow I've joined the medical insurance in Feb, and they have really lived up to their promise. I was a bit worried with this authorisation thing that I always need to get authorisation 1st before going to the doctor, but they are actually quick. so thank you for knowing that I can rely on you whenever my family is sick, you are the best
2025年4月25日
自発的なレビュー
Affinity Health からの回答
Good morning, Elizabeth.
Your family is our family, and we are pleased to learn that you guys have been assisted so efficiently in your time of need.
Thank you for trusting our process.
Kind regards,
Affinity Health Management Team.
My questions was answered in the best…
My questions was answered in the best ways possible in order for me to understand and have a peace of mind. Leigh-Anne Andrew's did a great job and I feel she has a great customer service thank you so much dear God bless you take care
2025年4月25日
自発的なレビュー
Affinity Health からの回答
Good day Sue,
Leigh-Anne has proven that she always strives to go out of her way when assisting all our members.
Being in such a high paced department, she definitely knows how to maintain her cool with providing the best level of service.
We are glad that you have been assisted so efficiently.
Thanking you,
Affinity Health Management Team
friendly, efficient and professional
Leigh-Anne Andrews Assisted me today. Very friendly, efficient and professional. It's always a pleasure to communicate with Affinity health staff. Very good service.
2025年4月24日
自発的なレビュー
Affinity Health からの回答
Good morning Corinne,
Leigh-Anne will be delighted to read your positive feedback regarding the service she was able to provide you with.
Our teams always take pride in the service they provide our valued members with and are sure to leave a lasting impression when doing so.
We value your feedback.
Kind regards,
Affinity Health Management Team
Affinity Health からの回答
Good morning Cynthia,
Thank you for taking the time to rate the service based on your recent interaction with us.
We truly appreciate your time and effort.
Kind regards,
Affinity Health Management Team
Leigh-Ann Andrews assisted me today to…
Leigh-Ann Andrews assisted me today to get a GP Authorisation, she made the process quick and easy.
2025年4月24日
自発的なレビュー
Affinity Health からの回答
Good afternoon Elhorette.
Leigh-Anne will be just as delighted as we are to reach your compliment.
Our teams always make sure to give 100% in everything they do for our valued members.
We appreciate you immensely and hope you feel better soon!
Kind regards,
Affinity Health Management Team
Agian Leigh-Ann Andrews with absolute…
Agian Leigh-Ann Andrews with absolute great assistance...5 stars all the way... thank you...you GOD sent...
2025年4月24日
自発的なレビュー
Affinity Health からの回答
Good afternoon Eddie,
Thank you for taking the time to acknowledge the service provided to you by Leigh-Anne.
Our teams always ensure that our members are treated with the best level of care and prompt service.
Your review is truly appreciated.
Kind regards,
Affinity Health Management Team.
The affinity health agents that have…
The affinity health agents that have been assisting have been swift, they know all the information I need and how I can improve my experience with Affinity. Keep doing more of the same.
2025年4月24日
自発的なレビュー
Affinity Health からの回答
Dear Wongaletu
We’re thrilled to hear that our Affinity Health agents have been able to assist you quickly and provide all the information you need to improve your experience with us.
We truly appreciate your feedback and will continue striving to deliver the best service possible. Thanks again for your support!
Best regards
Affinity Health Management Team
Affinity Health からの回答
Good Day Alfonzo
Thank you so much for the 5-star review! We're so glad to hear that you found our service helpful and understanding.
We’re always here if you need any further assistance!
Best regards
Affinity Health Management Team
"I'm extremely grateful for Leigh
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her kindness, empathy, and dedication are truly inspiring. Thanks to her, I'm not only feeling hopeful again but also decided to stay with Affinity. I'm so thankful for her help and would highly recommend her to anyone in need. May God bless her heart and continue to guide her in her work.
2025年4月24日
自発的なレビュー
Affinity Health からの回答
Dear Kate
Thank you so much for your beautiful message and 5-star review! We're truly touched by your kind words about Leigh-Ann Andrews. Her dedication, compassion, and commitment to helping others reflect the values we strive for at Affinity.
We're so glad she was able to support you through such an important decision and that her efforts made a meaningful difference.
Warm regards
Affinity Health Management Team
Affinity Health からの回答
Good Day Kamo
Thank you so much for the 5-star review! We're so glad to hear that Mandisa was able to help you, we'll be sure to pass on your thanks.
We're always here if you need anything else!
Kind regards
Affinity Health Management Team
Mandisa was very helpful
Mandisa was very helpful. Thank you so much my sister. Please continue to be as helpful as you are and kind to other clients as well. Believe me with that attitude you are goung far. Thumbs up!
2025年4月23日
自発的なレビュー
Affinity Health からの回答
Good day Kgaugelo,
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Mandisa was able to assist you so well. Your appreciation means a great deal, and we will be sure to pass your message along to her.
We are proud to have team members like Mandisa who go the extra mile for our clients. Your encouragement is truly valued!
Kind Regards,
The Affinity Health Team
Affinity Health からの回答
Good day Mbalienhle,
Thank you for your feedback!
We’re so pleased to hear that Leigh-Anne Andrews was helpful during your interaction. Your appreciation will be shared with her, it’s always wonderful to know when our team is making a positive impact.
Kind Regards,
The Affinity Health Team
Great customer service received via the…
Great customer service received via the WhatsApp chat. I was helped by Leigh-Ann Andrew's who was quick to respond and helpful with submitting a claim as well as explaining how the app works. Very patient and efficient. Thanks.
2025年4月23日
自発的なレビュー
Affinity Health からの回答
Good day Asma,
Thank you for your kind words and positive feedback!
We’re delighted to hear that Leigh-Ann Andrews provided you with such efficient and patient service via our WhatsApp chat. It’s great to know she was able to assist with your claim and help you navigate the app with ease. Your appreciation means a lot and will certainly be shared with her!
Kind Regards,
The Affinity Health Team
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