AIT Home Delivery UK Ltd レビュヌ 

254,507
•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Polite gentlemen who phoned prior to delivery to give half hour notice of arrival. Arrived with the time scale given on initial contact and their call. Asked if they needed to remove shoes before comi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was informed that the delivery was going to be later than first thought, which was fair enough, as we are now in silly season & your poor driver, probably had more traffic to get through! But I was... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We were kept well informed about delivery times. The delivery guys were very polite and efficient and were happy to carry items to desired location. They removed all packaging and took the trouble t... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Called twice to tell me the delivery time (outside the time window given by text). Arrived at the wrong property and needed to be guided in. Delivery unloaded by 2 people as they were heavy items and... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宅配・配達サヌビス

圓該䌁業による蚘述

AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

25䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(254,507)

過去12か月のレビュヌ数: 56,606ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great service

Good communication, delivery within the stated timeframe and carefully placed where instructed. Great:)

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you were pleased with the communication throughout the process, that your delivery arrived within the stated timeframe, and that the item was carefully placed exactly where you requested.

Providing clear updates, reliable delivery performance, and careful handling of every order is something we take great pride in, so it's wonderful to know that your experience reflected these standards. Our delivery colleagues work hard to ensure every customer receives a smooth, professional, and customer-focused service from start to finish.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you had such a great delivery experience.

5぀星のうち5の評䟡

Good communication and delivered well


Good communication and delivered well within the time slot given. Delivery men were polite and helpful

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that the communication throughout the process was good and that your delivery arrived well within the promised time slot.

It's especially wonderful to know that our delivery team were polite and helpful during the delivery. Our colleagues work hard to provide a reliable, professional, and customer-focused service, so it's rewarding to hear that their efforts made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Friendly

Quick, efficient and friendly

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you found the service quick, efficient, and friendly.

Our delivery teams work hard to provide a reliable and customer-focused experience while ensuring every delivery is completed smoothly and professionally. It's wonderful to know that our colleagues made such a positive impression and that everything met your expectations.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Good communication

Good communication, about delivery. Including calls when they were on the way to me.
Team where quick, efficient & polite.

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that the communication throughout the process was good and that the calls while the team were on their way helped keep you informed and prepared for the delivery.

It's especially wonderful to know that our delivery team were quick, efficient, and polite. Our colleagues work hard to provide a reliable, professional, and customer-focused service, so it's rewarding to hear that your experience reflected these standards and that everything went smoothly.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

On time and very helpful

2026幎8月3日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that your delivery arrived on time and that our team was helpful throughout the process.

Providing a reliable, punctual, and customer-focused service is something we take great pride in, so it's wonderful to know that your experience met your expectations. Our delivery colleagues work hard to ensure every customer receives the support they need and that deliveries are completed smoothly and efficiently.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Fantastic service

Fantastic service

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you received fantastic service and that everything went smoothly from start to finish.

Our delivery teams work hard to provide a reliable, professional, and customer-focused experience, so it's especially rewarding to receive such positive feedback. Knowing that our efforts made a positive impression means a great deal to us and serves as valuable recognition of the dedication shown by our colleagues every day.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and commitment to excellent customer service. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち4の評䟡

Everything

Everything

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and for taking the time to share your feedback.

We're delighted to hear that everything met your expectations and that you were satisfied with your delivery experience. Our teams work hard to provide a reliable, efficient, and customer-focused service, so it's always rewarding to receive such positive feedback.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you again for your feedback, and we're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Was kept upto date with delivery times

Was kept upto date with delivery times. Driver was really helpful and polite, carried package to where I needed it. Excellent service

2026幎8月5日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you were kept fully up to date with the delivery timing and that the communication throughout the process met your expectations.

It's especially wonderful to know that our driver was helpful, polite, and took the time to carry the package to exactly where you needed it. Our teams work hard to provide a reliable, professional, and customer-focused service, so it's rewarding to hear that their efforts made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work, dedication, and commitment to excellent customer service. Thank you for taking the time to share your feedback. We're delighted that you found the service to be excellent.

5぀星のうち5の評䟡

Everything was on time and perfect.

Everything was on time and perfect.

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that everything was on time and that the entire process was perfect from start to finish.

Providing a reliable, efficient, and customer-focused service is something we take great pride in, so it's wonderful to know that your delivery met all of your expectations. Our teams work hard to ensure every delivery is completed smoothly, professionally, and with the highest standards of customer care.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

The company we great

The company we great. They phoned the day before and gave us an approximate time. The Collection went well. The only issue was that Amazon had booked this with us for the Tuesday. The company only collect in our area on Wednesday. Amazon should have been aware of this and not offered and booked a Tuesday Collection. Not acceptable. Amazon need to improve.

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your review and for taking the time to share your feedback.

We're delighted to hear that the collection itself went smoothly and that our team kept you informed by calling the day before with an estimated time. It's wonderful to know that the collection was completed successfully and that you were pleased with the service provided by our colleagues.

We are sorry, however, for the confusion regarding the collection date. We completely understand your frustration after being advised that the collection would take place on Tuesday, only to find that collections in your area are scheduled for Wednesdays. Clear and accurate booking information is important, and we appreciate you highlighting this issue.

Despite this inconvenience, we're pleased that the collection process went well once the appointment was arranged. Your balanced feedback is greatly appreciated and will be shared with the relevant teams. Thank you again for taking the time to share your experience.

5぀星のうち5の評䟡

Very satisfied with the company 


Very satisfied with the company and delivery service would recommend

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you were very satisfied with both the company and the delivery service.

Providing a reliable, professional, and customer-focused experience is something we take great pride in, so it's wonderful to know that we met your expectations. Feedback like yours is especially rewarding and serves as valuable recognition of the hard work and dedication shown by our delivery colleagues every day.

We're particularly pleased to hear that you would recommend our service. Your kind comments are greatly appreciated and will be shared with the team as recognition of their excellent work.

Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Great service

Great service, kept well I formed , polite caring delivery guys

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you were kept well informed throughout the process and that the communication provided helped make everything straightforward and stress-free.

It's especially wonderful to know that our delivery team were polite, caring, and professional. Our colleagues work hard to provide a reliable and customer-focused service, so it's rewarding to hear that their friendly and considerate approach made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback and recommendation. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Great delivery service

Great delivery service. Excellent communication, very helpful delivery drivers. We didn't know how to disconnect our fridge/freezer from the water mains but the delivery driver stayed to help and also helped re-plumb the new one. Thank you very much, would definitely recommend!

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and for taking the time to share such detailed feedback. We're delighted to hear that you had a great delivery experience and that the communication throughout the process kept you well informed.

It's especially wonderful to know that our delivery drivers were so helpful and went above and beyond to assist you. Taking the time to help disconnect your old fridge freezer and then assist with reconnecting the new one demonstrates the kind of customer-focused service we strive to provide. Our teams take great pride in offering support wherever possible to help make deliveries and installations as smooth and stress-free as they can be.

We're thrilled that the drivers' professionalism, helpfulness, and willingness to assist made such a positive impression. Your recommendation means a great deal to us, and your kind comments will be shared with the team as recognition of their outstanding service and dedication.

Thank you again for your feedback. We're delighted that you were so pleased with the service provided and truly appreciate your recommendation.

5぀星のうち5の評䟡

Great delivery service

Great delivery service. Item arrived on time and driver was pleasant.

2026幎8月3日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that your item arrived on time and that our driver provided a pleasant and professional service throughout.

Providing reliable deliveries and excellent customer care is something we take great pride in, so it's wonderful to know that your experience met your expectations. Our delivery teams work hard to ensure every customer receives a smooth, efficient, and friendly service from start to finish.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

The guys worked really hard

The guys worked really hard, on a very hot day to make sure that they delivered both sofas undamaged into our house. Both sofas were very heavy items. I was very impressed with the service.

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that our delivery team worked so hard to ensure both sofas were delivered safely and without any damage, especially given their size and weight.

It's especially rewarding to know that their care, effort, and professionalism stood out, particularly while working in very hot conditions. Our delivery colleagues take great pride in handling large and heavy items with the utmost care, and it's wonderful to hear that they ensured your sofas were brought into your home safely and in perfect condition.

We're thrilled that you were so impressed with the service provided. Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work, dedication, and commitment to excellent customer service.

Thank you for taking the time to share your feedback. We're delighted that you were so pleased with your delivery experience.

5぀星のうち5の評䟡

Excellent service

Good communication about the time of delivery and arrived as stated.
Item unwrapped and all in good order.

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that the communication regarding your delivery time was clear and helpful, and that your order arrived exactly as advised.

It's especially wonderful to know that the item was unwrapped for you and arrived in perfect condition. Our delivery teams work hard to provide a smooth, professional, and customer-focused service, ensuring that items are handled with care and that customers can be confident everything is in good order upon delivery.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Thank you for taking the time to share your feedback. We're delighted that you were so pleased with the service provided.

5぀星のうち5の評䟡

Great Delivery

I was a bit concerned as I was at work and the delivery slot was a bit wide to ask for a little bit of time off? But the delivery guy called me first thing, I explained the situation and he said not to worry, he would keep in touch so we could time the delivery for me to leave work for a bit, he kept in touch as planned, I wasn’t home but he hung around and gave me time to get there, he was so pleasant and polite, I would definatly recomend the delivery 😊

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your positive review and for taking the time to share such detailed feedback. We're delighted to hear that our delivery colleague was able to work around your schedule and help make the delivery as convenient as possible.

We understand that arranging deliveries around work commitments can sometimes be challenging, so it's especially wonderful to know that the driver kept in touch throughout the day and communicated clearly to help coordinate the delivery. Providing that level of flexibility and customer care is something we take great pride in.

We're also pleased to hear that the driver was patient, understanding, and willing to wait for you to arrive, ensuring the delivery could be completed smoothly. Your comments about his pleasant and polite manner are greatly appreciated and will be shared with the team as recognition of his excellent service.

Thank you again for your kind words and recommendation. We're delighted that what began as a concern turned into such a positive experience and that you were so pleased with the service provided.

5぀星のうち1の評䟡

Delivery was ok (by the second man in


Delivery was ok (by the second man in the van) but the driver didn't bother to help other guy, i did . .. he was busy punching my neighbour, after my disabled neighbour told him that he parked the van over 2 disabled spaces.

2026幎8月3日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details and the contents of your review so we can address your concerns and provide assistance. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

5぀星のうち2の評䟡

Late delivery

I was given a delivery time between 1.43pm and 3.43pm but they didn’t arrive until 6.05pm they rang me at 5:10pm telling me they would be 30-45 minutes late. When they arrived, they said the van broke down, that’s why they were late, which I wouldn’t have minded a bit of communication as I was waiting at my mother-in-law‘s from 1:30pm and had to take half a day off work for the chairs to arrive as she’s disabled.

2026幎8月4日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details and the contents of your review so we can address your concerns and provide assistance. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報