Guys who did drop were timely, communicative, and helpful. Respectful and even offered to help lift garden furniture onto a balcony 1 story up (albeit not required). Cheers guys; keep enjoying your... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing communication, calls to confirm the delivery, proper tracker given and I have stayed well informed at all times. Delivery driver kindly called an hour before arriving to make sure I was at hom... もっと見る
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The two gentlemen that delivered our patio furniture were very polite and helpful. Due to access limitations, we couldn't fit the boxes through our entrance. They helped us unpack to carry through and... もっと見る
企業が回答しました
Delivery drivers were courteous and arrived on the day they said. There would have have been 5 stars if there hadn't been so many text messages changing the actual time of delivery, however, I don't k... もっと見る
企業が回答しました
企業情報
当該企業による記述
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
連絡先
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, 英国
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
優良
26万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very impressed with the service provided.
The company were great at giving and keeping to delivery times. The driver and assistant called 15 mins prior to arrival and were polite, courteous and brought the mattress to the room where required.
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your wonderful review! We are delighted to hear that your delivery experience was so positive, with our team being great at keeping to delivery times. It's fantastic to know our driver and assistant were polite, courteous, and brought the mattress to the room you requested.
Information on when delivery would be
Information on when delivery would be, telephone call to say how far away and approximately the time
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your feedback. We're pleased to hear that the updates regarding your delivery time and the call to let you know our proximity were helpful. We aim to keep our customers well-informed throughout the delivery process.
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
AIT Home Delivery UK Ltd からの回答
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
direct AND FAST.
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
On time very good
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and that your delivery arrived on time. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
I had a window for delivery between…
I had a window for delivery between 3.20 and 5.20 get a text to say delivered at 2.00 whilst still at work if I had know I would have been there but no mattres left lyin at front door on a busy road
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your feedback. We're sorry to hear that your delivery experience did not meet your expectations.
We understand your frustration that the mattress was delivered significantly earlier than the advised delivery window, particularly as you were still at work and had planned around the timeslot provided. We also appreciate your concerns that the item was left unattended at your front door on a busy road, which understandably caused inconvenience and concern.
I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail, review the circumstances surrounding the delivery, and work towards a satisfactory resolution.
Thank you for your patience.
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent driver and very helpful
Excellent driver and very helpful, I could not ask for more.
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
5 star can’t find any fault with the…
5 star can’t find any fault with the whole process , good updates, and delivered on time. Thank you for a great service.
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your wonderful five-star review! We are so pleased to hear that you found our process faultless, appreciated the updates, and that your delivery was on time. Your positive feedback is greatly appreciated.
AIT Home Delivery UK Ltd からの回答
Thank you for your feedback. We're sorry to hear that your delivery experience did not meet your expectations.
We understand your disappointment that the delivery team did not provide the level of assistance and cooperation you were expecting. We appreciate how frustrating it can be when the service received falls short of what was anticipated.
I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail, review the circumstances surrounding the delivery, and work towards a satisfactory resolution.
Thank you for your patience.
Great service
Informative from start to finish keeping me updated about my delivery.. Was delivered on time even got a phone call to say they were half an hour away. Delivery guy was pleasant and friendly
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review! We are delighted to hear that you were kept informed throughout the delivery process and that our delivery team provided excellent service. Your kind words motivate us to continue providing reliable and customer-focused deliveries.
Quick delivery being well inform at…
Quick delivery being well inform at each stage the couple whi delivered the sofa were brilliant ,and iam very happy wiyh my purchase
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and the helpfulness of our delivery team. Your kind words motivate us to continue providing reliable and customer-focused deliveries.
Delivered by two friendly drivers on…
Delivered by two friendly drivers on the date and time promised
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and that our drivers were friendly and punctual. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
AIT Home Delivery kept me well informed…
AIT Home Delivery kept me well informed about my delivery time and date. They delivered on time and there delivery men was friendly and helpful. What more can you ask for great work.
2026年9月22日
自発的なレビュー
AIT Home Delivery UK Ltd からの回答
Thank you for your wonderful review! We are delighted to hear that your delivery experience was so positive, from the clear communication to the helpfulness of our team. It's fantastic to know you're satisfied with our service.
The guys were patient despite us…
The guys were patient despite us needing to take a door off it’s hinges. They were super helpful and professional. Quick and relatively painless!
2026年9月19日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and the professionalism of our team, even when faced with unexpected challenges. Your kind words motivate us to continue providing reliable and customer-focused deliveries.
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We are pleased to hear that your delivery arrived as expected and that everything went smoothly. We appreciate you taking the time to share your experience.
Everything was really good had texts…
Everything was really good had texts and link to even see where the delivery was and also had texts to tell me how far away it was excellent
2026年9月22日
AIT Home Delivery UK Ltd からの回答
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and the communication regarding your delivery. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
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