AIT Home Delivery UK Ltd ロゎ
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AIT Home Delivery UK Ltd レビュヌ 

254,691
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TrustScore 5段階評䟡の4.5

4.6

宅配・配達サヌビス
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5぀星のうち5の評䟡

I was informed that the delivery was going to be later than first thought, which was fair enough, as we are now in silly season & your poor driver, probably had more traffic to get through! But I was... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

If I could give these guys more stars I would!!! Absolutely Excellent delivery experience!! I was kept updated throughout my delivery and could even see in real time where my delivery was. 2 very chee... もっず芋る

5぀星のうち5の評䟡

I have just had a new LG Fridge/Freezer delivered by AIT. I was updated with calls and texts multiple times on the day and previous days. Three guys in a luton van arrived and were very helpful and... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

We were kept well informed about the delivery. It was later than expected but we were told it was a two man team. The poor young guy was on his own delivering. Lovely, friendly guy and very apolo... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宅配・配達サヌビス

圓該䌁業による蚘述

AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.

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4.6

優良

TrustScore 5段階評䟡の4.5

25䞇件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

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4.6

すべおのレビュヌ

(254,691)

過去12か月のレビュヌ数: 56,807件

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5぀星のうち2の評䟡

Bed just left on front doorstep had been informed that i would


I had been informed that i would receive notification, the previous evening, of a time frame for delivery. This did not happen.
I was informed at 06.58am on the Monday morning of delivery and delivery happened at 07.15am. Unfortunately I did not see email before I went to shower and my delivery of a double bed was just left on my front doorstep.
I had a missed phonecall, from delivery man, as my phone was in my bedroom. I answered a call from the delivery man at 07.26am to advise of delivery but he had already left bed on front door steps and was on way to next delivery! He said he had rang Bell and knocked the door, I was in shower. Strange I didn't hear!
Sorry but not good enough to advise of delivery minutes before delivery at 7am and worse to just leave it there!
Delivery man said it was not heavy! I live on my own and it was impossible for me to try moving it.
Very unhappy with this delivery service

2026幎8月4日
5぀星のうち5の評䟡

I have just had a new Fridge/Freezer


I have just had a new LG Fridge/Freezer delivered by AIT.
I was updated with calls and texts multiple times on the day and previous days. Three guys in a luton van arrived and were very helpful and professional.
Probably the best delivery service ive ever experienced. Well done LG for choosing them.

2026幎8月6日
自発的なレビュヌ
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for your outstanding review and for taking the time to share such detailed feedback about your delivery experience. We are delighted to hear that you were kept well informed throughout the process with regular updates by phone and text, both before and on the day of delivery.

It is especially rewarding to know that our delivery team provided such a helpful and professional service. We take great pride in ensuring deliveries are completed with care, efficiency, and a customer-focused approach, so it is wonderful to hear that the team made such a positive impression.

Your comments about this being one of the best delivery experiences you have had mean a great deal to us. Feedback of this nature is incredibly motivating for our colleagues and serves as valuable recognition of their hard work and dedication.

Thank you once again for your kind words and support. We will be sure to share your feedback with the team, and we are delighted that your new appliance was delivered to such a high standard.

5぀星のうち4の評䟡

We were kept well informed about the


We were kept well informed about the delivery.
It was later than expected but we were told it was a two man team. The poor young guy was on his own delivering.
Lovely, friendly guy and very apologetic for being late.
The company should be more understanding of the weight and size of mattresses/beds. The guy deserves a bonus for his hard work.

2026幎8月4日
AIT Home Delivery UK Ltd ロゎ

AIT Home Delivery UK Ltd からの回答

Thank you for taking the time to share such detailed feedback about your delivery experience. We greatly appreciate your honesty and are pleased to hear that you felt well informed throughout the process.

While we understand your disappointment regarding the later-than-expected delivery, we are delighted to hear that our delivery colleague kept you updated, remained friendly and professional, and worked hard to ensure your item was delivered successfully. We know that larger items such as mattresses and beds can be challenging to handle, and it is especially rewarding to receive recognition for the dedication and effort shown by our team members.

Your kind comments about the driver's attitude, professionalism, and commitment despite the circumstances are greatly appreciated and will be shared with the relevant team. Feedback like yours highlights the importance of providing excellent customer service, even when challenges arise during the delivery process.

Thank you again for your thoughtful review and understanding. We are pleased that the communication and service provided left a positive impression, and your feedback is invaluable as we continue working to deliver the best possible experience for our customers.

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