Easy to book online. On arrival at Faro easy to find meeting point. Driver very helpful with vast amount of luggage. Two baby seats provided as requested. Arrived promptly at villa, again driver h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a mistake with my return booking, Algarserra went for nothing to the airport to pick up my wife. They called her some time after and found out about the error, corrected the flight number and a... もっと見る
Great customer service & great price too.Highly recommend, as they care about their customers. Revolut made a hash of my payment, but Algarserra sorted this problem and I was so relieved that I was... もっと見る
Punctual, friendly service with a smile. It is so reassuring to know that part of your holiday is secure. Both our drivers were charming , we will be using the service when we return next year . E... もっと見る
企業情報
当該企業による記述
We are a reliable, experienced company and leading provider of private transfers from Faro Airport to any where in the Algarve.
連絡先
ポルトガル
- algarserra.com
5.0
優良
1957件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Airport transfer Faro
On time arrival at both locations, good drivers, only
Slight issue, not being informed road works on motorway meaning delay in return to faro airport, booking service and information of transfers good.
2026年4月29日
自発的なレビュー
Algarserra からの回答
Thank you for your feedback, Eddie.
We’re really pleased to hear that you were happy with the punctuality, drivers, and overall booking experience. We do apologise for the delay on the return journey due to the motorway roadworks. Unfortunately, situations like these can arise unexpectedly, but we understand how important timing is, especially when travelling to the airport.
We truly appreciate your understanding and your kind comments, and we hope to welcome you again in the future.
Best regards,
Luís Costa
Great service
Great service, good clean vehicle friendly helpful driver. I have used them for 9 years and will continue to do so.
2026年4月28日
自発的なレビュー
Algarserra からの回答
Dear James,
Thank you for your continued trust over the past 9 years. We really appreciate your kind words about our service, vehicles, and drivers. It means a lot to know you continue to travel with us, and we look forward to many more years of serving you.
Warm regards
Luís Costa
Amazing transfer
Amazing transfer! Seamless from the start. Easy to book, lovely staff, great communication, comfortable ride (for our baby too!). Thank you!!
2026年4月25日
自発的なレビュー
Algarserra からの回答
Thank you so much for your kind feedback, Abi! We’re really pleased to hear everything went smoothly from booking to drop-off, and that you and your little one had a comfortable journey. 😊
We truly appreciate you choosing us and hope to welcome you again in the future!
Best regards,
Helena Carmo
I booked a van to fit 11 people
I booked a van to fit 11 people, and was paid more to travel together from Faro airport to Albufeira. But ended up getting 2 cars ( 7 seaters) and travelled as 2 groups.
2026年4月26日
自発的なレビュー
Algarserra からの回答
Dear Sivamala,
Thank you for your feedback, and we’re really sorry for the inconvenience caused.
We understand your expectation was to travel together in a single 11-seater van, especially as this was specifically requested and booked for your group. Splitting you into two vehicles was not the experience we intended to provide, and we appreciate how disappointing that must have been.
We’ll review what happened with our operations team to understand why this was changed on the day and to ensure it doesn’t happen again.
If you’d like, please contact us directly with your booking details so we can look into this properly and make things right for you.
Thank you for bringing this to our attention.
Kindest regards,
Luís Costa
We had an excellent experience with…
We had an excellent experience with this transfer service for both our arrival and departure journeys. From the moment we booked, communication was outstanding — they kept in touch consistently via email and WhatsApp, which made everything feel very organised and stress-free.
Both transfers ran perfectly on time, and the drivers were professional, friendly, and courteous throughout. The vehicles themselves were immaculate — clean, comfortable, and clearly very well maintained.
It made such a difference to our trip knowing we could rely on a smooth and efficient service at both ends of our journey. We wouldn’t hesitate to use them again and would highly recommend them to anyone looking for a reliable and high-quality airport transfer.
2026年4月24日
自発的なレビュー
Algarserra からの回答
Dear Wendy,
Thank you very much for your wonderful feedback and for taking the time to share your experience.
We are delighted to hear that both your arrival and departure transfers went smoothly, and that our communication, punctuality, and service helped make your journey stress-free. It’s great to know you felt well looked after and comfortable throughout.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
Warm regards,
Helena Carmo
Another great transfer
Another great transfer from a friendly and completely accommodating company. I have used them on every trip, to and from Faro airport now. Lovely cars with great drivers. Text prompts were great! The last trip, I had to change my drop off/pick up address weeks after the booking was made...No problem at all. Great customer service 5*
2026年4月21日
自発的なレビュー
Algarserra からの回答
Dear James,
Thank you so much for your continued trust in our service and for taking the time to share your experience.
We’re delighted to hear that you consistently enjoy your transfers to and from Faro Airport, and that our vehicles, drivers, and communication have met your expectations. It’s especially great to know that the changes to your booking were handled smoothly and without any inconvenience.
Your kind words about our service and customer care mean a great deal to the whole team. We truly appreciate your loyalty and look forward to welcoming you again on your next journey.
Warm regards,
Helena Carmo
Transfert à l’heure même à 4h30
Transfert à l’heure même à 4h30. Chauffeur très aimable et serviable. Nous sommes toujours très satisfaits des services d’ALGASERRA.
2026年4月27日
自発的なレビュー
Algarserra からの回答
Chère Mme VAZ,
Merci beaucoup pour votre retour et votre fidélité à ALGASERRA.
Nous sommes ravis que votre transfert, même très tôt le matin, se soit déroulé à l’heure et que vous ayez apprécié la gentillesse et le service de notre chauffeur.
Au plaisir de vous revoir bientôt.
Cordialement,
Helena Carmo
Very reliable service.
Have used this company several times now, & always find them to be reliable, prompt & professional.
2026年4月27日
自発的なレビュー
Algarserra からの回答
Dear Val,
Thank you for your kind words and for choosing us time and time again. We truly appreciate your continued trust and are delighted to hear that you find our service reliable, prompt, and professional. We look forward to assisting you again soon!
Kindest regards
Helena Carmo
Always early
Always early, managed to change pick up times at short notice. Will definitely use again
2026年4月24日
自発的なレビュー
Algarserra からの回答
Dear Margaret,
Thank you for your great feedback! We’re glad to hear that everything ran smoothly and that we could accommodate your last-minute changes. We truly appreciate your support and look forward to assisting you again in the future.
Kindest Regards
Helena Carmo
On time and friendly drivers
On time and friendly drivers, l rang to bring forward my pick up by one hour to go to the airport and it was no problem
2026年4月21日
自発的なレビュー
Algarserra からの回答
Dear Andrew,
Thank you for your kind review! We’re delighted to hear that our drivers were friendly and punctual, and that we could easily accommodate your earlier pick-up request. We appreciate your feedback and hope to welcome you again soon!
Best regards,
Luís Costa
A brilliant company
A brilliant company. Reliable, trustworthy and extremely helpful if you have any questions. I would highly recommend using Algarserra.
2026年4月11日
自発的なレビュー
Algarserra からの回答
Dear Suzanne,
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that you found us reliable, trustworthy, and helpful. Your support means a lot to the whole team, and we look forward to assisting you again in the future.
Best regards,
Helena Carmo
As always perfect on time at our pick…
As always perfect on time at our pick up location.
2026年4月23日
自発的なレビュー
Algarserra からの回答
Dear P.de Jong,
Thank you for your continued trust! We’re pleased to hear that everything was perfect and on time for your pick-up. We look forward to seeing you again soon.
Kindest regards,
Luís Costa
Another excellent service from this…
Another excellent service from this company. Transfer from Faro to O Pomar Cabanas. Our driver Diogo was professional, friendly and couldn’t do enough for us. This young man is a superb advert for your company. We have been using Algaserra for the last few years and we will continue to do so. And we can thoroughly recommend them if you want an excellent service.
2026年4月19日
自発的なレビュー
Algarserra からの回答
Dear Sharon,
Thank you for taking the time to give us your valuable feedback and for your kind words.
We appreciate your generous rating on our staff and service and are happy to know that you enjoyed golfing in the Algarve.
We hope to welcome you again soon!
Kindest regards,
Luís Costa
Excellent service
Very reliable transfer company to and from the Faro Airport. We use it on a regular base. Easy to make a reservation. Professional and very friendly drivers, even in the middle of the night or with a flightdelay. Excellent service in general. Thank you Algarserra, you make our life a lot easier.
2026年4月16日
自発的なレビュー
Algarserra からの回答
Dear Lien, thank you for the great review! We’re so happy you liked your experience and can’t wait to have you back on your next trip. Please also bear us in mind for hotel or golf reservations, as we have preferential rates.
Kindest Regards,
Helena Carmo
Great service
Great service! Communicated all the way through and were very accommodating to any changes we needed to make. Great value for money and really friendly drivers. Thank you!
2026年4月19日
自発的なレビュー
Algarserra からの回答
Dear Beth,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff / service/(...) and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Kindest regards,
Helena Carmo
I was travelling alone and I was…
I was travelling alone and I was worried about the meet up, but there was no need to worry the meet up was as described and everything was smooth and efficient, thanks
2026年4月15日
自発的なレビュー
Algarserra からの回答
Dear Yvonne,
Thank you for taking the time to give us your valuable feedback and for your kind words.
We appreciate your generous rating on our staff and service and are happy to know that you enjoyed traveling with us.
We hope to welcome you again soon!
Kindest regards,
Helena Carmo
Great experience from start to finish
Great experience from start to finish. Easy to find with your name on the board. I had pre booked my return transfer and with the state of things at the airport decided to bring the time forward from 8am to 7.15am which they accommodated without issue. Totally stress free experience contributing to a fabulous holiday. Already booked my transfers for June.
2026年4月12日
自発的なレビュー
Algarserra からの回答
Dear Jonathan,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in June.
Kind regards,
Helena Carmo
Excellent service in all aspects
Excellent service in all aspects. Highly recommended!
2026年4月18日
自発的なレビュー
Algarserra からの回答
Thank you for the awesome review, Lorcan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!
Kindest regards,
Luís Costa
Good experience as we have used for the…
Good experience as we have used for the first time.
Always positioned well at Faro airport to receive us and also efficient on time pick up and drop off at Faro airport 4 weeks later.
2026年4月16日
自発的なレビュー
Algarserra からの回答
Dear D C Barkataki,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff & service and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Kindest regards,
Helena Carmo
A great service.
Drivers arrived as expected and the vehicle was as described.Journeys to and from the airport were smooth and efficient. Drivers were friendly and accommodating. A first rate service.
2026年4月16日
自発的なレビュー
Algarserra からの回答
Dear Martin,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We are happy to inform you that we also provide accommodation, golf reservations, restaurants and all additional services for individuals or groups, as Algarserrra is now working as a Destination Management Company for Portugal. We will be happy to be of service in the near future and look forward to your next trip to Portugal!
Kindest regards,
Luís Costa
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