The order was fulfilled quickly and accurately and delivered in a timely manner. Very professional. Furthermore, the price of the accessory items compare favorable with approximiate alternat... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered replacement mat for our 14' double bounce trampoline and customer service verified our model to make sure everything was as needed before shipping.
Amazing customer service! I ordered a replacement mat online, and before they shipped they researched my trampoline and realized I had ordered the wrong one. They put my order on hold and contacted me... もっと見る
I've had the Alleyoop 14' trampoline for many years now and they sold me on the durability and ability to get replacement parts. I've tried to get a replacement net for over 3 years now. First, it w... もっと見る
企業が回答しました
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love this Trampoline!
This trampoline has outlived every other one in the neighborhood and we love it so much. After several years we understandably needed a couple of replacement parts and they are excellent quality and make the trampoline look/feel brand new. The company also has excellent customer services and addresses any issues quickly.

AlleyOOP Trampolines からの回答
Great hoop bad ball
The customer service was phenomenal and the product was great. The only thing I didn’t like was the ball that came with it goes flat within a day of being aired up.

AlleyOOP Trampolines からの回答
Personal customer service
We love our trampoline and bought a replacement net to keep the trampoline safe and functional.
Received outstanding, personal customer service and the net we received was simple to install with directions.
High quality, great craftsmanship
Trampoline is high quality with great instruction videos to setup yourself. Everything from the packaging, the quality of materials, the accessories (cover, ladder) all fit together perfectly and are well crafted. It’s an investment for sure over other trampolines - but you can clearly see what you are paying for and it’s worth it.
Rim replacement kit -just what I needed!
Item was exactly as advertised. The rim replacement kit was precisely what I needed since the backboard was in good condition. The kit shipped quickly and had all the right parts. It even had a new mini basketball!
Great product photos to help make sure…
Great product photos to help make sure I had ordered the correct product.
Best customer service!
This is the second time that I've ordered from this company within 9 years. Everyone that I have communicated has been extremely helpful and knowledgeable. Within 2 years of having our trampoline, I needed to use the warranty for a new net and they had no hoops to jump through to get it to me. Nine years later I needed another new net and mat (without warranty) and I was able to receive my order in a timely manner. I highly recommend this company!
Great trampoline and accessories
We love the safety of our AlleyOOP trampoline and the shoe holder accessory was a nice add on. Thank you!
Best trampolines out there!
Safest trampoline available and very reliable company
I’ve had the double-bounce trampoline since 2006 and I’m still able to buy replacement parts. Reliable company, and one of the safest trampolines available
Very helpful and professional.
Customer service was great to deal…
Customer service was great to deal with. They were able to answer all my questions and figure out what parts I needed. Everything shipped quickly and arrived as expected!
Finally spoke with a person.
While the automated response was a little confusing, when I spoke with someone on the phone everything was cleared up and they were able to release and ship all of the needed parts. This trampoline was gifted to us by my sister and Alleyoop was trying to ensure I was not ordering the net for a different brand of trampoline as it would likely not fit.
Trampoline Replacement Parts
I contacted the company twice to confirm that I was ordering the correct replacement parts for my discontinued Jump Sport Elite trampoline. Both customer reps were consistent with my options and very helpful. If you cannot find it on their website, give them a call. I purchased a net and pads. The trampoline is like new again!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







