American Cruise Lines レビュヌ 

10,674
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by i... もっず芋る

5぀星のうち5の評䟡

My 8th ACL cruise was on the American Symphony doing the Tennessee Rivers itinerary. As always, the staff was great! Very friendly, knowledgeable and helpful. The food was great as were the excursions... もっず芋る

5぀星のうち5の評䟡

The crew was exceptional and especially our dining room server, Logan. We were 3 couples and wanted the same table every day as we loved our interaction with Logan. Our fellow travelers also made fo... もっず芋る

5぀星のうち4の評䟡

Everything was top notch. Something that does need to be addressed is airborne pathogens. We spent All that money to get covid. Everyone was coughing and thinking it was because of over 100 outside a... もっず芋る

䌁業情報

  1. クルヌズ䌚瀟

American Cruise Lines に぀いお

圓該䌁業による蚘述

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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圓該䌁業による蚘述


連絡先

4.8

優良

TrustScore 5段階評䟡の5

1䞇件のレビュヌ

5぀星
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2぀星
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4.8

すべおのレビュヌ

(10,674)

過去12か月のレビュヌ数: 2,562ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Suggestions:

Suggestions:
Server who takes order should deliver food
Send a suggested reading list before sailing
Longer bar hours in lounge
Thanks for great food, even on last night!
On departure Thanks to Alena and Glenn for taking care of Uber for us when taxi failed!

2026幎9月23日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback and suggestions. We’re glad to hear you enjoyed the food and had such a positive experience with our team. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Excellent Cruise on Encore. Cabin super, staff excellent and excursions truly exceptional. Great staff

Excellent excursions, delicious meals and wonderful staff. Great balcony room.
Christopher from Goshen CT made experience on Sundeck Lounge extra special. Naomi and Libby made dining experience so special. Margie is a terrific excursion manager and so personable. Chelsea and Christian made everything so smooth including signing for our next cruise. Bill was an excellent lecturer
made history come alive! Reynard Thibedeau took great care of our cabin.

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing such thoughtful feedback. We’re so glad to hear you had a wonderful experience with our team and enjoyed your cruise. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

First Class experience!

Very good food.
Was a laid back cruise and we were pampered the entire time.
Will definitely do a ACL cruise again !

2026幎9月23日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed the relaxed atmosphere and your overall experience with us. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Extremely Well Organized and Orchestrated Operation

The high point of the trip was the staff, from the captain all the way to the room steward and the dining room wait staff. Evening entertainment wasn't as spectacular as a large ocean cruise ship, but mildly entertaining nonetheless. More cruising time rather than docking would give more opportunity to watch the landscape unfold. Some shore excursions were not very exciting while some were really great.

2026幎9月23日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you had such a positive experience with our crew and enjoyed your cruise overall. We also appreciate you sharing your thoughts on the entertainment, cruising time, and excursions. We hope to welcome you back aboard again soon!

5぀星のうち4の評䟡

Overall

Overall, we had a great experience being on a small ship for the first time. The accommodations were beautiful and very clean.
We enjoyed Rachel in the lounge on the first day. However, we thought that she was a little bit too much for the nighttime entertainment. She’s tremendously talented but honestly did not enjoy the evenings. Some of the other things were good like the hot chocolate bar, and the wine dancing.
We did enjoy all the excursions that we went on. Overall, we were very excited with our experience.
Our cruise director Donnie was amazing. He juggled 1000 balls in the air and 100 questions from cruisers all at the same time with a smile.
Andrea has a ball of fire is so much fun. Our housekeeper, Sophie cater to our every need. We dealt with Dakota for our evening meals and he’s a true treasure. Any and every cruise member always said hello with a smile.
We enjoyed it so much that we booked a cruise for next August.

2026幎9月15日
5぀星のうち5の評䟡

Awesome

Awesome Cruise Line

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed your experience with American Cruise Lines and hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Very Happy with our Experience

The standard of the ship in spite of the age.
The crew were superb and worked tirelessly to make the cruise enjoyable.

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed your cruise and had such a positive experience with our crew. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

You make it easy for anyone with a


You make it easy for anyone with a disability to travel. Everyone very helpful and always cheerful. Our server Libby went out of her way to give us a wonderful dining experience. Christopher was always kind and met everyone's needs.

2026幎9月23日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re so glad to hear our team helped make your experience comfortable and enjoyable. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Wonderful experience

Although it’s very expensive, the experience is wonderful. All the meals were excellent, and sitting in the top deck to watch sunrises and sunsets is soothing.

2026幎9月23日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed your experience and the relaxing moments onboard. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

This was our third cruise on American Cruise Lines.

This was our third cruise on American Cruise lines, the service was excellent. they made all our arrangements, including airfare. we are already planning our next trip. Staff was wonderful and very accommodating. Booking process was so easy. Thankyou!

2026幎9月1日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your continued support of American Cruise Lines. We’re so glad to hear you’ve enjoyed your experiences with us and that you’re already planning your next cruise. We look forward to welcoming you back aboard soon!

5぀星のうち5の評䟡

Good service and food.

The crew works hard to be friendly and helpful. The food is top notch. They take care of all the travel details. I just have to show up at the right time. I'm not stressing over getting everything set up and taken care of.

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed the ease and convenience of your cruise. We look forward to welcoming you back aboard again soon!

5぀星のうち5の評䟡

Excellent staff

Excellent staff. Cruise Director and Guest Speaker were exceptional. The food was very good and the Servers were also very good.

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re pleased to hear you had such a wonderful experience with our team and onboard offerings. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Personal attention to all passengers

Personal attention to all passengers! Ready to help always! Wonderful meals ! No expected tips. Well organized

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re so glad you enjoyed your experience with American Cruise Lines. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Great tours

Great tours, great staff and great food.

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re so glad you enjoyed your experience with American Cruise Lines. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Great people

Great people, great connections, great locations and a relaxed atmosphere. I can't wait for our next ACL cruise.

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re so glad you enjoyed your experience with American Cruise Lines and look forward to welcoming you back aboard soon!

5぀星のうち5の評䟡

The great staff and crew

the amenities


The great staff and crew

the amenities and food

the size of the ship

and the wonderful passengers that we traveled with

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed the staff, food, and the intimate size of the ship. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Another great ACL cruise

All the crew members were courtesy and friendly. They made you feel like you are family. The whole experience was wonderful. We always appreciate the great service provided by the coach company.

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear our crew made you feel like family and that you enjoyed the overall experience. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Great crew on American West

Great crew on American West. Kimberly, Jonathon, William, Drew, Marcus, Grace, Steven. Really would like to see you recycling at least the glass, metal and cardboard. How about packaging and donating leftover food to homeless or low income. Awesome trip crew, buses, excursions, loading/unloading luggage all dialed in.

2026幎9月22日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you had a good trip and enjoyed the crew and service. We also appreciate your suggestions and will share your feedback with the appropriate team. We hope to welcome you back aboard again soon!

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