American Cruise Lines レビュヌ 

10,674
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by i... もっず芋る

5぀星のうち5の評䟡

My 8th ACL cruise was on the American Symphony doing the Tennessee Rivers itinerary. As always, the staff was great! Very friendly, knowledgeable and helpful. The food was great as were the excursions... もっず芋る

5぀星のうち5の評䟡

The crew was exceptional and especially our dining room server, Logan. We were 3 couples and wanted the same table every day as we loved our interaction with Logan. Our fellow travelers also made fo... もっず芋る

5぀星のうち4の評䟡

Everything was top notch. Something that does need to be addressed is airborne pathogens. We spent All that money to get covid. Everyone was coughing and thinking it was because of over 100 outside a... もっず芋る

䌁業情報

  1. クルヌズ䌚瀟

American Cruise Lines に぀いお

圓該䌁業による蚘述

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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圓該䌁業による蚘述


連絡先

4.8

優良

TrustScore 5段階評䟡の5

1䞇件のレビュヌ

5぀星
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2぀星
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顧客にレビュヌを䟝頌しおいたす

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4.8

すべおのレビュヌ

(10,674)

過去12か月のレビュヌ数: 2,573ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

See the United States on American Cruise Lines!

American Cruise Lines is a wonderful way to see the United States. The ships and crew are always great. In fact, American Cruise Lines and the crews on board will try to meet any of their passenger’s special requests, and they are especially accommodating to older passengers. The ships have larger staterooms than other cruise lines and because they are small ships you really get to know your fellow passengers and the crew. On board, the activities are fun and the itineraries, excursions and ports give you the opportunity to see America's small town and large cities, historic areas and natural wonders up close and personal. You won't regret taking a cruise on any of American Cruise Lines ships or cruises.

2026幎9月5日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing such thoughtful feedback. We’re glad to hear you enjoyed the ships, crew, activities, and excursions. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Great experience, worthevery penny spent.

Everybody on the ship would go out of their way to helpyou in any way they could. The excursions were all included and were good. The entertainment on board was great and with a small group, one felt part o the family.

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed the crew, excursions, and onboard entertainment. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Food

Food, crew, Excursions

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad to hear you enjoyed the food, crew, and excursions. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

The only complaint is the slow service


The only complaint is the slow service at the aft bar, 4th floor, during the 5pm timeframe when people were returning to the boat.

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We appreciate you bringing the slower service at the bar to our attention. If you’d like to provide additional details, please email CustomerService@americancruiselines.com. We hope to welcome you back aboard again soon!

5぀星のうち5の評䟡

Customer service throughout cruise.

Customer service throughout cruise.
Meals were top notch
Condition of vessel

2026幎9月15日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind feedback. We’re glad you enjoyed the attentive service and food. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Upper Mississippi Experience

Our cruise on the Upper Mississippi was a delight. Comfortable stateroom, incredible and attentive staff, excellent food, interesting speakers, fascinating excursions, maximum fun. We've already booked our next cruise with ACL!

2026幎9月12日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your thoughtful review. We’re glad you enjoyed your cruise and all it had to offer. We truly appreciate you choosing to cruise with us again and look forward to welcoming you aboard!

5぀星のうち5の評䟡

I have never been on a cruise before


I have never been on a cruise before but I was truly amazed at the ease of checking into the hotel and then boarding the ship. Everyone was so kind and helpful during the cruise. They stopped and spoke to us. The events on the cruise were scheduled for the crowd on the ship.

2026幎9月9日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad your first cruise was such a smooth and enjoyable experience, from check-in and boarding to the onboard activities. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Our fabulous twelfth cruise with ACL

We have been cruising with American Cruise Line sine 2013. Their ships are great; the itineraries are wonderful and the food is delightful. What keeps us coming back though is their people.

2026幎9月14日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about the cruise and crew. We appreciate your continued loyalty as Eagle Society members and hope to welcome you back aboard soon!

5぀星のうち5の評䟡

The food and service were outstanding

The food and service were outstanding. We thought Harley in the dinner room did an incredible job! AAA+++! She was the best!

The excursions were fine.

Our room was clean BUT were in room 338 and it was NOISEY! The walls vibrated like an empty teacup on a saucer. Also were below the 4 Aft deck and the scrapping of the chairs on the deck was load. The banging of the door into the cooks area was annoying at 6:00 AM. If we were ever to go on another American Cruise it would have to be near the bow. We have been on numerous European river cruises and they were MUCH quieter. Is it poor acoustic insulation from the engine compartment?

My wife thinks that you should install magnifying mirrors in the bathroom.

2026幎9月12日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your review. We’re glad you enjoyed the food and service. We also appreciate your feedback regarding the noise in your stateroom and will share your comments with our team for review. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Knowledge of the river

The education I received through daily enrichment presentations and tours of each port are what I value most about my experience.

2026幎9月2日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your positive review! We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Great speaker Preston Jones

Great speaker Preston Jones, a captain that came down and talked with the people (this was a first for us, it has never happened on past trips), super waiter I can't remember his name but definately management potential.

2026幎9月20日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your positive review! We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

American Cruise Lines - Fantastic

I have traveled many time with American Cruise Lines and everything is exemplary - from the caring, helpful crew, to the delicious food, to the interesting informative excursions. I have several more cruises booked and anxiously await to embark on another.

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about the cruise and crew. We appreciate your continued loyalty as an Eagle Society member, and we look forward to welcoming you back aboard soon!

5぀星のうち5の評䟡

Friendly, respectful, helpful service

All of the employees were respectful and helpful. They always had a smile and a helping hand available. The room was kept spotless and neat. The meals were well planed and savory. The buffet breakfast was always hot with eggs, bacon or sausage, and a biscuit. They also had grits which I don't favor. There was also a continental breakfast bar. Beer and wine was available at lunch and dinner. there were mixed drinks available also.

2026幎9月14日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your positive review. We are thrilled to hear you enjoyed your cruise with us, and hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Wonderful staff

Wonderful staff! Didn’t have to worry about anything except having fun! Thank you!

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about the cruise and crew! We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Love this company-small boats allows


Love this company-small boats allows for meeting people easily and making friends. Meals are delicious and open seating allows for many interactions. Excursions manned by local personnel who impart their stories along with the local history. Staff are caring, staterooms large and well appointed-lovely vacation

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about the cruise and crew. We take pride in providing a comfortable small-ship experience. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Great staff and service

Great staff and service. Staff was always helpful.

2026幎9月5日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about the cruise and crew. We hope to welcome you back aboard soon!

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