I absolutely love the quality and weight of the fabric, and the fine craftsmanship of all the pieces from Amour Linen. You can literally feel the dedication and love going into the construction of all... もっと見る
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I have bought several apparel pieces from AL for my wife. She loves all of them. They are quality pieces with excellent craftsmanship. We very much appreciate the attention to detail.
I ordered in June, was waiting more than one month for the items, sent 4 out of 6 back in time, paid the ones i kept and still got an issue with klarna for the payment of the rest of the order (which... もっと見る
企業が回答しました
I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response. Addendum - I have now made contact via instagram and have arranged a return. Let’s... もっと見る
企業が回答しました
企業情報
当該企業による記述
AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.
連絡先
Kareiviu str. 7, LT-09108, Vilnius, リトアニア
- amourlinen.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 72%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
True indulgence for linen lovers
I absolutely love the quality and weight of the fabric, and the fine craftsmanship of all the pieces from Amour Linen. You can literally feel the dedication and love going into the construction of all the pieces when you hold them in your hands. Thank you for bringing these fine pieces to life!
Very Satisfied Repeat Customer
I have bought several apparel pieces from AL for my wife. She loves all of them. They are quality pieces with excellent craftsmanship. We very much appreciate the attention to detail.
Beautiful well made products
Beautiful well made products. Lovely colors and excellent quality
Sehr schöne und angenehme Kleidung in…
Sehr schöne und angenehme Kleidung in einer super Qualität.
Auch Fragen wurden sehr schnell und freundlich beantwortet.
Great quality and timely service!
Pretty pieces, well made, great service
My items arrived on time, beautifully packaged, and were well made. One of the dresses I purchased I loved so much I bought another.
Goed linnen
Mooie, goede stevige linnen. Ik ben blij met de kleding, maar ook met het beddegoed.
It is a desaster - honestly
I ordered in June, was waiting more than one month for the items, sent 4 out of 6 back in time, paid the ones i kept and still got an issue with klarna for the payment of the rest of the order (which i did not keep!) without any news from the shop. The receipt of the post office was sent to amourlinen but until now they did not communicate with clarna. So - no i would never order from there again.

AmourLinen からの回答
Some difficulty in arranging a return
I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response.
Addendum - I have now made contact via instagram and have arranged a return. Let’s see what happens next!

AmourLinen からの回答
Wonderful linen dresses
The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and the craftmanship outstanding. This is very lightweight but strong linen. Not flimsy or see through. I am placing my next order right now. Worth every penny. ♥️
I haven't gotten my order yet
I haven't gotten my order yet. It has been a month. Is that normal?

AmourLinen からの回答
Poor customer service
Customer service with this company is non-existent. I'm trying to return one of the dresses I've ordered but after creating the return over a week ago I'm still waiting for a link to secure payment for return label. I cannot return without the address on return label and I'm running out of time according to company 14 days return policy. I've emailed them twice but so far no reply.

AmourLinen からの回答
They took my money
I ordered some clothes for an event and the website showed at check-out that my order would ship when I was still living in my old apartment. I thought my order would ship per what the website said which is why I ordered it. A week goes by and the order never got delivered so I assumed the order was gonna get delayed. This was during my move-out process, so I proactively reached out to customer service to see if they were able to update the shipping address to my new apartment. At this point the order was just submitted and there was no tracking number. They said no problem and that it should go to my new apartment. I moved to my new apartment in the mean time. A few business days later, I checked on the tracking number and it showed it was STILL going to my old address. I brought it up to customer service and they said on their end the address got updated and that tracking numbers aren’t up to date. I told them I never received my package and they ignored me. I have no way of getting that package because my lease ended so even if I were to try to go back to my old address, I have no access to get to the front door. I am literally in a different state now too. They took my money and never gave me what I ordered. Boooooo
angegebene Lieferfrist bei weitem nicht eingehalten
Habe meine Bestellung heute 11.09.2026 storniert

AmourLinen からの回答
Ich warte seit einem Monat
Ich warte seit dem 3. August auf meine Ware. Erst auf meine Nachfrage hin wurde mir mitgeteilt, dass man einfach zu viel zu tun habe. Zugleich wurde mir zugesichert, dass die Bestellung bearbeitet und innerhalb von zwei Wochen versendet wird. Auch dieser Termin verstrich, ohne dass ich informiert wurde – eine aktive Rückmeldung gab es nicht. Eine erneute Nachfrage meinerseits blieb bisher komplett unbeantwortet. Wer hier eine Ware für sich selbst einplant oder gar ein Geschenk für jemanden gekauft hat, kann sich auf keinerlei verlässliche Angabe verlassen und rechnet quasi ins Blaue hinein. So etwas habe ich noch nie erlebt.
Von einem Kauf kann ich daher leider nur abraten.
I am being asked to offer feedback on…
I am being asked to offer feedback on an item as if I’ve owned it for two weeks now when the item hasn’t even shipped yet. I am excited for the item but I haven’t received any update on the item since it was purchased 15 days ago.

AmourLinen からの回答
I had to wait a very long time for my refund
I had to wait a very long time for my order, and unfortunately, the refund for my return also took well over two months. That is simply far too long for me personally, so I won’t be shopping there again. It’s a real shame, because the clothes themselves are actually very nice.

AmourLinen からの回答
I ordered items some times ago and…
I ordered items some times ago and nothing arrived yet after 2 weeks when they promis to deliver after few days . A part of the confirmation order e mail no communications. Nevertheless if you log in the account there is nothing about shipping, not even the menu to check the order status properly, just a button for buy it again. I hope items will arrive.

AmourLinen からの回答
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