Iv purchased an oven from them 23rd Sept was delivered without the wire shelf....iv emailed numerous times about this but still not sorted...iv tried to call but number doesn't exist..absolutely disgu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The customer service lady was so Xtremely helpful. Bless the lady. Kind understanding intensely good & I highly appreciate her help. The delivery was smooth. Super service. Bless U All
Prompt and efficient customer service. Competitive price. Product was well packaged with no damage. Some confusion over delivery company. Email said DPD but APC was used.
After having probs with my cooker hood, found this company for parts. My part was easy to find with search facility and found my exact part. Delivered within a day or two, so was then able to get hood... もっと見る
企業情報
Apelson Appliances UK Ltd について
当該企業による記述
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
連絡先
4.3
優良
377件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 44％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Apelson Appliances UK Ltd からの回答
We are glad to hear the part arrived correct and on time!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are glad to hear you were happy with the service!
Excellent service in every respect
Excellent service. An initial telephone call procured a product diagram sent to my email. This helped to identify the part required to fix my cooker hood. The item required was in stock, it was not expensive, it arrived quickly via DPD and it fixed the fault. A well deserved five stars.
2025年10月28日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are glad we could help in getting the items you needed and you were happy with the service provided!
Incorrect item arrived messaged and no…
Incorrect item arrived messaged and no response absolutely poor customer service now stuck with a part thats incorrect totally disappointed I ordered from parts diagram and got something totally different
2025年10月31日
Apelson Appliances UK Ltd からの回答
I am sorry to hear you received the incorrect item, if you wish to email service2@apelson.co.uk with your order details i can get this looked into for you!
Fast delivery and the correct part
Fast delivery and the correct part - website could do with some work though!
2025年10月30日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are glad to hear you were happy with the service. We will pass on your comments to our web design team regarding the website!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are glad to hear you were happy with the service!
Excellent fast service
Excellent fast service . The only place stocking the part I was looking for .
2025年10月24日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are happy to hear we could help!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are glad to hear you were happy with the service!
Easy to use website
Easy to use website. Clear and precise indication of costs and delivery.
2025年9月18日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are happy you found all you needed!
cookerhood
most helpful staff that I have had buiseness with recently, parts arriving promptly & refunds within a matter of days.
will be ordering a PCB today.
thanks SG
2025年9月16日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are happy to hear you were pleased with the service!
Apelson Appliances UK Ltd からの回答
We are glad to hear you found the website useful and the part fit!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback and that you were happy with the price and service provided!
You have a reliable product (induction…
You have a reliable product (induction Hob). Ordering and delivering products is efficient and super reliable.
2025年7月2日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, we are happy to hear your are pleased with your product!
Superb support from the customer…
Superb support from the customer service team, particularly Susan Starbuck a great asset to the company, thank you all for your help
2025年9月30日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback! We will be sure to pass on your comments to Susan, glad to hear we could help!
Apelson Appliances UK Ltd からの回答
Hello! The order reference relates to an order placed in December 2024 for an oven wire shelf, if you have any queries please call 0344 800 1128 or email service2@apelson.co.uk. Thankyou!
A good product and prompt delivery.
2025年8月6日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback! Pleased to hear you were happy with the service!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, glad you were happy with your order!
Great service
The site was easy to use. Found the product we wanted easily. It fitted perfectly
2025年9月24日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback! Happy to hear you were pleased with the service and your order!
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback! Glad to hear you were happy with the service!
Process of ordering replacement cooker…
Process of ordering replacement cooker hood filters was relatively straightforward although due to a slight complication towards the e d of the order I received two items in the end
2025年7月2日
Apelson Appliances UK Ltd からの回答
Thankyou for your feedback, if you have any issues with your order please email service2@apelson.co.uk and we will be happy to assist!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。