Apelson Appliances UK Ltd レビュー 

A good experience. Ordered from a different parts supplier first, and they sent a poorly made version - these guys were much better!

Manual that came with the item, gives a spare parts order hotline telephone number. When you ring this number you are told we do not do spare parts and they direct you to a website.
Why do you not just put the spare parts website address in your manuals?

The parts ordered were exactly what we wanted, but we had to chase it up as it was taking too long to come after that it arrived promptly. Hence only 3 stars.

I ws delighted it was the right item after previously receiving the wrong one from another company.

Quick service was a bonus my only negative is there was no image when ordering so I was relying on your advice that it was the correct item. Thankfully it was.

Taylor was actually very good for actually drilling down to eventually find the correct part number for the correct model number (it was very nuanced) and sent me countless emails keeping me up to date.

Refunded very quickly once items had been returned.

Could do better (company in general):
1)
Pass cases off to other people when people go on holiday.
2) Refund postage when not customer's fault.
3) Provide option to use a reliable delivery service rather than the shower that is DPD (they are unable to deliver when/where they say and they never give truthful answers)
4) Visually check outgoing orders to make sure they bear some relation to what is ordered. (One of my items was nothing like what I ordered and I had to pay to return it)

Great service, fast delivery

Very quick delivery of my oven element. Did the job.

It was delivered very quickly and doing what I was expecting it to do 👍

Received the part I ordered in the time frame specified, tracked delivery. Item was packed securely. What more can you ask for.

i had to wait two month for filters to be in stock, then over a week to be delivered. All this time i had a new cooker hood fitted but could not use it

I'm very happy with my purchase. The part fitted perfectly and arrived in 2 days with DPD.

Easy to identify correct part. Customer services responded quickly. Delivered quickly and efficiently. Great prices.

So easy to order and quick delivery..
Happy customer

carbon filters were not included and they do not have any in stock so I cannot use the extractor fan at the moment. Been waiting for 3 weeks to date.

Perfect product and beautifully packaged. Arrived within 24 hours.

A picture with dimensions would have made the process of ordering much better. However, I ordered the wrong item, but the no quibble returns policy ment I received a return label and shortly after it was received, I got my refund. Plenty of communication in-between. Very happy.

A great selection of spare parts for almost everything