ApplianceServe レビュー 

649
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっと見る

企業が回答しました

5つ星のうち4の評価

I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... もっと見る

企業が回答しました

5つ星のうち5の評価

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... もっと見る

企業が回答しました

企業情報

  1. 家電修理業

当該企業による記述

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

649件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(649)

過去12か月のレビュー数: 175

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The engineer Dave arrived in the…

The engineer Dave arrived in the specified timeframe. Completed the job and tested the appliance, very pleasant and professional

2025年10月7日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Heather

We are thrilled that Dave could complete the job, fixing your appliance!

Many thanks
Justin

5つ星のうち3の評価

The admin and problem recording was…

The admin and problem recording was excellent.
Like for like means something different to Appliance serve as its cost me £485 to get a truely like for like appliance.Appliance Serve knew what they were insuring for the years of payment. When a genuine claim arrives they have suddenly moved the goal posts and limits apply. Fair! - hardly.
Delivery arranged then cancelled on day of due delivery due to “unforeseen circumstances”
Is this good enough? - hardly.
When will the machine be delivered ! - anyone’s guess.

2025年9月25日
5つ星のうち5の評価

The service i received was brilliant

The service i received was brilliant, The amount of time it took the engineer to fix my washer was so quick.

2025年9月19日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi David,

We are delighted to hear your washer could be fixed.

Many thanks
Justin

5つ星のうち5の評価

Well informed of every step

Well informed of every step. Polite, friendly and professional. Repair carried out quickly and efficiently.

2025年9月18日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi David,

We are delighted you were happy with your repair!

Many thanks
Justin

5つ星のうち5の評価

A great service

A great service. Little wait for parts, but sorted now. Brilliant communication.

2025年9月18日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Lynn,

We appreciate this feedback, thank you for being with Appliance Serve.

Many thanks
Justin

5つ星のうち5の評価

Our Fridge freezer went in the 3/9/25…

Our Fridge freezer went in the 3/9/25 repair s came out on the Saturday tried to fix the problem only to realise the motor was gone and needed replacing. Parts on order and was fixed on the 16/9/25. All up and working, very efficient services.

2025年9月4日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi,

We appreciate you taking the time to leave us a review on your repair experience.

Many thanks
Justin

5つ星のうち5の評価

Good to speak to someone not ai

Good to speak to someone not ai , who was very clear and helpfull, in sorting everything out .

2025年9月17日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Richard,

We know how important it is to have clear communication with customers in order to help, so we appreciate this.

Many thanks
Justin

5つ星のうち5の評価

Great Service!!

The engineer turned up, he was smart, well mannered, polite.
He listened to what I said about the problem, then set about fixing it.
He spent 20/25 minutes fixing it, then came back to me to report his findings.
The machine is now running superb.
Huw, was fantastic and a highlight for your company.
All was cleaned up and replaced, and he took time to show me it was operating correctly.
A first class service and a5 star service from Appliance Serve!
Thank you!

2025年9月13日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi,

We are happy that your appliance could be fixed, and in a timely manner!

Many thanks
Justin

5つ星のうち5の評価

Excellent service!!

I have used this company for a few years now. Excellent service, helpful and courteous staff and great prices for the cover they provide. No call out or repair charges and if they can't fix the appliance they replace, like for like. Cannot fault them and happy to recommend -))

2025年9月15日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Brett,

We are very thankful for your loyalty, and we're always on hand to help whenever you need us.

Many thanks
Justin

5つ星のうち5の評価

Great Service with call back

I phoned Appliance Serve this morning to report that my TV had no vision, just sound. I was called back by Alicia, who was very helpful indeed. She was very pleasant and understanding and took all the details needed. 10/10

2025年9月15日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Michael,

We are delighted we could be of assistance!

Many thanks
Justin

5つ星のうち5の評価

Allways had good service

Allways had good service

2025年9月3日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi,

We are thankful for the positive feedback, this helps us to continue delivering this service.

Many thanks
Justin

5つ星のうち4の評価

Bee was so nice and caring she found me…

Bee was so nice and caring she found me details and dhe going go pass to next level but show really care and concern for me after a stressful morning of dealing with a fire in my kitchen .

2025年9月10日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Elaine,

We are glad we could help, after what must've been a stressful event.

Many thanks
Justin

5つ星のうち3の評価

Highly recommend but take a bit longer

I would recommend but I think thy took 2 weeks I was without a hoover

2025年9月3日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Zenab,

We are very sorry you had to wait a little bit for your repair. We
appreciate your feedback.

Many thanks
Justin

5つ星のうち5の評価

The engineer came in good time

The engineer came in good time, was polite and friendly. Worked quickly to resolve my problem.

2025年9月3日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Joy,

We are thrilled the engineer could resolve the issue!

Many thanks
Justin

5つ星のうち5の評価

Got callback in 15 mins

Got callback in 15 mins
Appointment booked within 48 hrs Janis came on time was friendly and knowledgeable

2025年8月28日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Gary,

We are really pleased that the service provided went smoothly!

Many thanks
Justin

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