I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... もっと見る
企業が回答しました
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... もっと見る
企業が回答しました
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
連絡先
3 Poole Road, BH2 5QL, Bournemouth, 英国
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4.7
優良
649件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Miele washing machine repair
Waited a week after first contact which was acceptable, great communication from the contacted repairer, Moor to Sea. Paul arrived and was able to repair a hose that had come astray beneath my washing machine. Great service and highly recommended.
2025年8月28日
自発的なレビュー
ApplianceServe からの回答
Hi,
We are delighted that your Washing Machine was able to be repaired!
Many thanks
Justin
Able to sort out the problem and solve…
Able to sort out the problem and solve it very quickly. Good efficient service.
2025年8月18日
ApplianceServe からの回答
Hi,
We are delighted we could resolve the issue in a timely manner!
Many Thanks
Justin
It was very quick and got sorted well
2025年8月15日
ApplianceServe からの回答
Hi Mrs Smith,
We are glad to hear you experienced a speedy service!
Many thanks
Charley
Very helpful
I called the customer service department today.
TJ was extremely helpful and quickly sorted out my request.
2025年8月22日
自発的なレビュー
ApplianceServe からの回答
Hi Katharine,
We are pleased to hear that TJ provided a great service! Thank you for your review.
Many thanks
Charley
ApplianceServe からの回答
Hi David,
We are pleased to hear you had a positive experience!
Many thanks
Charley
Very good service
Professional, helpful, friendly, and responsive to your requests quickly.
2025年8月21日
自発的なレビュー
ApplianceServe からの回答
Hi Janice,
We are delighted to hear the service was a positive one!
Many thanks
Replacing fridge freezer ppy with service just disappointed…
Happy with service just disappointed that paying every month for insurance then having to pay more to get item replaced to same as I had
2025年8月11日
ApplianceServe からの回答
Hi Pamela,
We are appreciative of the feedback, and are pleased you did get a replacement.
Many thanks
Excellent service
Excellent once you get through to talk to someone about your problem the engineer Patrick friendly and polite fixed my dishwasher no problem
My cleaner was felt unrepairable so I was given a choice of 2 cleaners to choose from and it arrived the next day
2025年8月15日
ApplianceServe からの回答
Hi Diane,
We are delighted we could organise you a replacement Dishwasher.
Many thanks
ApplianceServe からの回答
Hi,
We are thankful for this feedback & glad we could be of help!
Many thanks
ApplianceServe からの回答
Hi Mohammed,
We are delighted Basak could assist you.
many thanks
Once it was Decided what was happening…
Once it was Decided what was happening to my appliance in this case replacement, ordered and delivered in 3 days, kept upto date so thank you appliance serve very happy
2025年8月11日
ApplianceServe からの回答
Hi Karen,
We are glad your replacement was sourced quickly!
Many thanks
Adam was a delight to deal with
Adam was a delight to deal with. Clear speaking and concise instructions. I wish all telephone workers were like this experience.
The test of the company now is getting the repair done!!!
2025年8月4日
自発的なレビュー
ApplianceServe からの回答
Hi,
We are really pleased you were happy with the service provided!
Many thanks
Hassle free repair
Repair visit easy to book, engineer arrived in good time and diagnosed/fixed the problem quickly. All sorted in a matter of days.
2025年8月1日
ApplianceServe からの回答
Hi,
We are delighted your repair could be completed swiftly!
Many thanks
Very quick in sorting out the repair…
Very quick in sorting out the repair good service very pleased
2025年7月21日
自発的なレビュー
ApplianceServe からの回答
Hi Terry,
We are thrilled your repair could be sorted out quickly!
Many thanks
ApplianceServe からの回答
Hi Alan,
We are pleased the engineer experience went positively.
Many thanks
ApplianceServe からの回答
Hi Dawn,
We are delighted a replacement could be sourced promptly for you!
Many thanks
Reliable and professional customer service.
I have been with Appliance Serve for a number of years but not had to contact them. I rang today and due to long waiting time I, reluctantly, choose the option for a call back - fearing that there wouldn't be one. Much to my surprise, I received a call back within a few minutes from their employee Fred. He was polite and courteous. He understood my request and actioned it immediately. The matter was resolved within a couple of minutes. I felt very reassured by his professional mannerisms and the companies IT system. Thank you to all involved including the managers and the frontline staff.
2025年7月24日
自発的なレビュー
ApplianceServe からの回答
Hi,
We are so glad to hear this Feedback. Its important when you need us we are on hand to deliver a top service, so we really appreciate it!
Many thanks
ApplianceServe からの回答
Hi,
We are glad the engineer arrived on time and could help to resolve the issue.
Many thanks
Janis is always very friendly and…
Janis is always very friendly and helpful
Thank you once again Janis
2025年7月18日
自発的なレビュー
ApplianceServe からの回答
Hi,
We are delighted Janis could be of assistance!
Many thanks
Yesterday reported Oven not working…
Yesterday reported Oven not working Repair man arrived today and repaired it quite quickly
2025年7月17日
自発的なレビュー
ApplianceServe からの回答
Hi Leslie,
We are really happy to hear your oven was fixed quickly. We know how important that appliance can be!
Many thanks
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