American Passport & Visa International レビュー 

312
•
TrustScore 5段階評価の5

5.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used apvi whenever I need a passport renewed quickly - even in emergencies. They are professional, understand the process, and have delivered on time each time. I can’t recommend them enough!... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used the APVI services for over 20 years. I received my first passport through APVI after being naturalized as a US citizen. The APVI website is easy to navigate and there is always someone yo... もっと見る

企業が回答しました

5つ星のうち5の評価

Six days before an international trip, we realized that my passport would be 3 days less than 6 months before we returned. I called APVI Express on Sunday morning, spoke with a friendly, knowledgeable... もっと見る

5つ星のうち5の評価

The Process was smooth! The Team was very helpful and willing to answer your questions! I will highly recommend them!!

企業が回答しました

企業情報

  1. ビザ コンサルタント

さまざまな外部ソースから提供された情報

APVI provides US passport and travel visa services: Passport online application, lost and renewal processing. Travel Visa Requirements and application Information.


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5.0

優良

TrustScore 5段階評価の5

312件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(312)

過去12か月のレビュー数: 7件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great work from committed…

Great work from committed professionals. I appreciate the dedicated service.

2018年8月30日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Dear Jeff,

Thank you very much for the 5 Star review and we wish you a great trip!!

APVI
Karim

5つ星のうち1の評価

The absolute worst

The absolute worst. Not sure where to begin. I needed a Brasil Visa 7 days before travel and did some research online to find the most reputable provider and landed on APVI. Everything upfront was fantastic in terms of direction and guidance. I followed everything to the T and I was informed I would receive my passport back and Visa that Friday before my Monday travel. Friday arrives and no passport. I received no phone calls/messages from APVI and left phone messages/emails and got nothing back in reply. Nevertheless I missed my trip, lost the full value of my business class ticket, and lost valuable business time/meetings. I heard nothing back from APVI until the following Monday when they informed me that someone had forgotten to give my passport to the delivery service, sorry. All I received was a $100.00 credit. Unbelievable. Yes, things happen, but communicating with your customers when they do, especially for such a critical item should be the rule, not the exception. Never Again. 1 star for finally getting my passport back.

2018年8月23日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Many thanks for your review. I’m very sorry that you did not receive your passport back in time for your business trip. However, your visa was issued and shipped on Friday, July 20th as promised, and a confirmation email was emailed to you with the FedEx tracking number at 8:14 pm.

As the visa was completed and the passport was dropped off to a FedEx location, APVI had no reasonable way of knowing that a problem occurred. A FedEx case number was opened after we spoke on Saturday, July 21 at 5:03 pm and follow-ups were provided on Monday, July 23 via phone and email (I am happy to share the email and phone files with you in a private message). Unfortunately, as the drop-off location was closed on Sunday, there was no way to receive an update from FedEx before Monday, July 23.

This was completely beyond any control of APVI, as we act on good faith that FedEx will fulfill their obligations as a third-party delivery service and do not employ or contract the drivers directly, as is made clear in our terms and conditions agreed upon when placing an order.

Although the delay had nothing to do with APVI as FedEx is not an APVI company, we understand your frustration and I will resend your full refund request to our billing department for review today.

If there’s anything else I can do for you, please do not hesitate to call 800-766-0452 and ask for me.

Kind Regards,
Sarah

5つ星のうち5の評価

Excellent response

Excellent response. Excellent customer service.

2018年5月29日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review! And we wish you a great trip!

5つ星のうち5の評価

My experience with APVI never…

My experience with APVI never disappoints.

They always go above and beyond of what is requested. I always feel in great hands and trust that either passport/visa requests will be handled properly.

I've really enjoyed doing business with them.

2018年5月2日
自発的なレビュー
5つ星のうち5の評価

Great experience all around

Great experience all around. Helpful staff and very quick response.

2018年5月2日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review and have a great trip!

5つ星のうち5の評価

I have used APVI several times

I have used APVI several times. They provide excellent and prompt service. Above the statement says "That I would recommend this company to anyone". Well I have and all that have used APVI, have been extremely satisfied as well.

2018年4月18日
自発的なレビュー
5つ星のうち5の評価

Will use every time!

Organized, quick, and professional. They were swift and confident in answering a very tricky question involving a legal name change. They had everything organized on the website, and the visa was issued well ahead of schedule.

2018年3月29日
自発的なレビュー
5つ星のうち5の評価

Awesome Service!!

The customer support was very friendly and knowledgeable

The turnaround was better than expected

I couldn't be happier with how well this service worked for me

2018年2月15日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review and we wish you a great trip!

5つ星のうち5の評価

They deliver on their promise

They deliver on their promise. Fast. Reliable. And they actually call you to make sure you get the government paperwork completed correctly, right down to the color of the ink pen.

2018年2月15日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review and we wish you a great trip!

5つ星のうち5の評価

Great turn around

wow. I did not think they could really turn around the passport that quick, but they certainly did. the process was very simple and minimized the effort on my part. I'd recommend APVI highly to anyone that needs their passport quickly. I got mine in less than a week.

2018年2月9日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review and have a wonderful trip!

5つ星のうち5の評価

Excellent service

I appreciated the high evel of service. This company communicate receipt of the information to secure a business visa to Saudi and then turned around the application in the expedited time frame. I will be using their service again in the future.

2018年2月1日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review!

5つ星のうち5の評価

Karim was great at answering my …

Karim was great at answering my questions and expediting my visa aaplication.

2018年1月27日
自発的なレビュー
American Passport & Visa International ロゴ

American Passport & Visa International からの回答

Thank you very much for the 5 star review and have a great trip!

5つ星のうち5の評価

Excellent

Excellent, fast, service with up to the minute updates. I had the honor of working with the company CEO Karim Benni. I honestly couldn’t have asked for a better person to work with to get a Work visa. I have tried to work with Many other companies and they weren’t as helpful or as fast as APVI was. Thank you very much Mr. Benni.

2017年12月15日
自発的なレビュー

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