Audika - Southampton 20 London Road レビュー 

100
•
TrustScore 5段階評価の5

4.8

20 London Road, SOUTHAMPTON, SO15 2AF HAMPSHIRE, Hampshire, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel rela... もっと見る

5つ星のうち5の評価

The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance m... もっと見る

5つ星のうち4の評価

A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly. However, I had to make the decision to sacrifice the preferred model, because the high p... もっと見る

5つ星のうち5の評価

Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase. Only thing I would say is when the receptionist is talking to you to move away... もっと見る



連絡先

  • 20 London Road, SOUTHAMPTON, SO15 2AF, HAMPSHIRE, Hampshire, 英国

  • 02380 011768

4.8

優良

TrustScore 5段階評価の5

100件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(100)

過去12か月のレビュー数: 6,038件

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5つ星のうち2の評価

Was told over the phone that they could…

Was told over the phone that they could probably help with my hearing. Came in for assessment and point blank told nothing can be done and shouldn't have been told this over phone. So a complete waste of my time

2023年4月18日
Audika - Southampton 20 London Road ロゴ

Audika - Southampton 20 London Road からの回答

Hello,

Thank you for taking the time to leave your review and we're sorry to see the reason for the 2 stars. We have passed your details onto our Customer Services Team to make contact you so that they can investigate this and to gain a further understanding about what has happened.

Kind Regards

Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

5つ星のうち5の評価

Highly recommended

I visited Hidden Hearing to have wax removed from my left ear which had been giving me a problem for some considerable time. My examination and wax removal were carried out in a thoroughly professional manner with everything explained to me in detail. I have subsequently booked a further appointment for 12 months time and would have absolutely no hesitation in recommending this company to others.

2023年1月17日
自発的なレビュー
5つ星のうち3の評価

I recently purchased my third pair of…

I recently purchased my third pair of hearing aids from you which, I was told are the latest ones available.

I realise there can be teething problems but, I am still after two appointment’s finding they are not as clear as my last aid’s.
I have lost the ability to hear distant noise and also have to really concentrate when in conversation with people.
I don’t like to be a nuisance and have tried to give myself time to adjust to them but it’s not getting better.

2022年10月3日
Audika - Southampton 20 London Road ロゴ

Audika - Southampton 20 London Road からの回答

Good Morning,

Thank you for leaving your review and we are sorry to see that you are not getting the most from your current hearing aids. We want to ensure that we help you get as much benefit from these hearing aids as possible and will continue working with you to ensure that this can be achieved. We have asked your local hearing centre to contact you to arrange a further appointment so that any issues can be discussed with the intention of resolving this for you.

If there is anything else we can do to help please feel free to contact our Customer Services Team on 0800 7408 796 or by emailing contact@hiddenhearing.co.uk

Kind Regards

Hidden Hearing Customer Services
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

5つ星のうち5の評価

It was an excellent experience

It was an excellent experience , great treatment and customer service .thanks alot for your nice ear check you have to me.
Great thanks and kind regards to all 0f you.
Amer Ajaj

2022年8月28日
5つ星のうち5の評価

Quick and efficient examination.

Quick and efficient examination and adjustment to my hearing aids. Easy parking outside the surgery in Romsey. Future appointments to be determined for London Road, Southampton, although the Romsey centre is a new location, I believe.

2022年8月18日
5つ星のうち1の評価

Very cross

I’ve had hearing aids since last year, not too impressed. Lost one in March, claimed on my insurance, replaced in May. The new one had a fault, the assistant couldn’t connect it to my phone, at the same time I asked if my other hearing aid could be altered slightly as it was still uncomfortable, but I paid for my new one there and then, haven’t heard a word now in 3 months, hidden hearing will not return my numerous calls to them, and the beach appears to be closed with a note on the door, what is going on?

2022年8月9日
自発的なレビュー
Audika - Southampton 20 London Road ロゴ

Audika - Southampton 20 London Road からの回答

Good Afternoon,

Thank you for your review and we are very sorry to hear that you have not been able to get get in contact with your local Hidden Hearing branch regarding the issues you are experiencing.

We would really like to help you with this and get you the contact that you require. Please would you be able to contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk so that we can get some more information from you in order to get you the help you need?

Kind Regards

Hidden Hearing - Customer Services
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

5つ星のうち5の評価

Ear Wax Removal

Friendly, efficient and professional service from James. Was very informative and helped greatly with my ear wax removal!

2022年7月12日
自発的なレビュー
5つ星のうち5の評価

Appointment for Wax Removal

I had an appointment for ear wax removal (24 yrs old). James' customer service was great and you can tell he really cares about getting the job done right. Would definitely recommend!

2022年7月5日
自発的なレビュー
5つ星のうち5の評価

Ear wax removal

Very informative professional service, micro suction was the answer to my deep ear wax problem after trying various ear drops from my doctors for the last 4 months with no results.

2022年6月30日
自発的なレビュー
5つ星のうち5の評価

Brilliant from start to finish

Brilliant from start to finish! James was friendly, informative and professional throughout. So glad I didn't rely in the NHS. Easy peasy lemon squeeze coming here! 😋 Thanks again James. Gail 🌹 🌹 🌹

2022年5月31日
自発的なレビュー

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