Dr. Hersheeta Khiani is a very professional and patient doctor who listened to my symptoms and gave me good advice and next steps. I'll start the treatment now and see if everything resolves quickly.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Great service! I got an appointment within a few hours, and the doctor was fantastic: friendly, smiling, attentive, and she gave me really good advice. I received my prescription just a few minu... もっと見る
Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on... もっと見る
企業が回答しました
I was able to set up an online consultation in 20 minutes, which was really amazing. I had prescriptions from my home country and uploaded them to the system when asked. However, after the consultatio... もっと見る
企業が回答しました
企業情報
当該企業による記述
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
連絡先
4.7
優良
135件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
10/0 great doctor and great staff
10/0 great doctor and great staff. Delivered to my hotel room
2025年8月26日
自発的なレビュー
Balidoc からの回答
Thank you for your kind words! Our team is happy to know your consultation went smoothly and that hotel delivery of your medication was helpful. We always strive to make medical care in Bali as easy and reliable as possible for travelers.
Professional and great English what an…
Professional and great English what an easy experience with the warm and friendly Dr Bintang
2025年8月21日
自発的なレビュー
Balidoc からの回答
Thank you for your kind words! We’re so glad to hear that Dr. Bintang made the experience easy and welcoming. Clear communication and a warm approach are very important to us, and it’s wonderful to know this came through in your consultation.
The doctor was very helpful and…
The doctor was very helpful and understanding with my treatment Was very easy to communicate and understand I would recommend anyone who has a medical condition and needs help to book an appointment with Balidoc Thank you so much 🙏
2025年8月16日
自発的なレビュー
Balidoc からの回答
Thank you for your kind words! We’re so glad to hear the doctor was helpful and understanding throughout your treatment. Clear communication and compassionate care are always our focus, and it’s wonderful to know this made a difference for you. We truly appreciate your recommendation and are here whenever you need us again.
Very professional expertise
Very professional expertise
Ponctual, very good information, and How to proceed after
2025年8月5日
自発的なレビュー
Balidoc からの回答
Thank you for your feedback! We’re glad to hear you found the consultation professional and the guidance clear. Providing timely advice and making sure our patients know exactly how to proceed afterwards is always our priority. It’s wonderful to know you felt well supported.
Excellent service from Dr Bintang
My consultation and communication with the doctor was very professional.
I had my medication delivered to me within 2 hours. I even received a letter from the doctor so I could travel with my medication. I will certainly use Bali Doc again
2025年7月15日
自発的なレビュー
Balidoc からの回答
Thank you for sharing your experience! We’re so pleased to hear the consultation went smoothly and that your medication arrived quickly. It’s also great to know the doctor’s letter gave you peace of mind for traveling with your treatment — we always want to make sure our patients can leave Bali safely with the right documentation. We’ll be here whenever you need us again.
Amazing service
Professional, great communication, amazing service (delivery of medicine to your hotel) - highly recommend
2025年8月3日
自発的なレビュー
Balidoc からの回答
Thank you so much for your recommendation! We’re happy to hear that you felt supported and that the medication delivery service made things easier during your stay. Our team always aims to provide clear communication and professional care, so it’s wonderful to know this came through in your experience.
Michael was very helpful
Michael was very helpful, and couldn't do more to assist. His words put my mind at ease and gave me the next steps of what to do. Thanks!
2025年7月31日
自発的なレビュー
Balidoc からの回答
Thank you for your kind words! We’re so pleased to hear that Dr. Michael was able to reassure you and guide you through the next steps. Putting our patients at ease is always a priority, and it’s wonderful to know you felt supported. We’ll be sure to share your feedback with him.
Dr Karina was super helpful and gave me…
Dr Karina was super helpful and gave me lots of explanations and useful advice. The team had medication ready for me so quickly and were so friendly and helpful.
2025年7月28日
自発的なレビュー
Balidoc からの回答
Thank you for sharing your experience! We’re so glad Dr. Karina was able to give you the advice and clarity you needed. It’s also great to hear our team could prepare your medication quickly and make the process smooth for you. We know how important it is to feel cared for when you’re away from home, and we’re always here if you need us again.
Dr Tri - Excellent service
Dr. Tri was very helpful and diagnosed my eye infection promptly. He also arranged for the prescription to be delivered which was a great service!
2025年7月23日
自発的なレビュー
Balidoc からの回答
Thank you so much for your kind words! We’re really glad Dr. Tri could help and that the prescription delivery made things easier for you. Our goal is always to make healthcare in Bali simple and stress-free, so it’s wonderful to hear that you felt supported. If you ever need us again, our team is always just a quick online booking away.
Recommend 👍🏽
I used Balidoc.com 2x now and both times I had a great experience. The doctors were very helpful, friendly and spoke perfect English. I highly recommend.
2025年7月11日
自発的なレビュー
Balidoc からの回答
Hi Pamela, wow, thank you so much for your truly wonderful review! It honestly makes our day to hear you've used Balidoc twice and had such a positive experience, finding our doctors so helpful and speaking great English. We absolutely loved assisting you. If you happen to know anyone else heading to Bali who might need reliable medical care, we'd be incredibly grateful if you'd pass our name along!
Amazing service
Amazing service. My child had an eye infection was able to book a consultation within few hours and dr was on time and helpful. I wish this service existed in my country. Thanks a lot.
2025年7月12日
自発的なレビュー
Balidoc からの回答
Dear Aure, we're so incredibly pleased we could help your child quickly with their eye infection - getting a consultation within just a few hours is exactly what we aim for! It means a lot to us that you found our service "amazing" and even wished it existed in your home country. That's a huge compliment! If you ever chat with friends or family who might need a hand with medical issues here in Bali, please do tell them about us.
Dr Karina; Highly Professional
Dr Karina Puspitasari was highly professional and thorough. I felt safe and listened to and received excellent advice. Thank you, I will use this service when I return to Bali.
2025年7月1日
自発的なレビュー
Balidoc からの回答
Hello Wendy, thank you so much for your fantastic review! It's wonderful to hear that Dr. Karina Puspitasari provided such professional and thorough care, and that you felt truly safe and listened to. Knowing you'll use our service again when you're back in Bali is the best feedback we could ask for! Please, if you have anyone in your circle who might need reliable medical advice or care here, don't hesitate to recommend Balidoc.
I was very happy with the treatment…
I was very happy with the treatment provided by Dr. Irvan Rizki Fitri for gastroenteritis.
2025年6月16日
自発的なレビュー
Balidoc からの回答
Hi Brady, thanks for taking the time to leave a review! Ensuring you receive excellent care is what we're all about. If you or anyone you know ever finds themselves needing medical assistance in Bali down the road, please keep Balidoc in mind or simply share our name!
Dr Karina went above and beyond to…
Dr Karina went above and beyond to prescribe and help source my prescription, assisting delivery with no extra fee. Dr Karina arranged for delivery of my script directly to the hotel.
Great communication - quick, professional and helpful. Thanks Dr Karina 😊
2025年6月10日
自発的なレビュー
Balidoc からの回答
Hi Jess,
Thank you so much for your kind andthoughtful review. We're delighted to hear that Dr. Karina was able to support you so thoroughly - from the prescription to arranging hotel delivery. She's personally seen your message and was genuinely touched by your words.
It means a lot to us that you felt well cared for. We're always here when you need us.
Warmest regards,
The BaliDoc Team
Smooth experience with Balidoc
Smooth journey through the Balidoc system. Easy to make an appointment, great video conversation with Dr Bintang who listened and to what my problem was and was enthusiastic for the approach we discussed. Prescription arrived in a good timeframe. Only issue was I had problems with the payment system but rapidly resolved by chatting (WhatsApp) with BaliDoc. Would recommend the service for its convenience, thorough assessment and attentiveness.
2025年6月3日
自発的なレビュー
Balidoc からの回答
Dear C.A.,
Thank you for your thoughtful feedback! We're so pleased to hear your experience was smooth and that Dr. Bintang was attentive and thorough. We appreciate you pointing out the small payment step-it's something we're actively improving. Your recommendation means a lot!
Best wishes,
The BaliDoc Team
Crystal clear explanation
Crystal clear explanation . Meeting started promptly on time . Can recommend .
2025年6月2日
自発的なレビュー
Balidoc からの回答
Hi Werner,
Thank you for your brief yet impactful review! We're happy everything was clear and punctual during your consultation. It's our pleasure to support travelers with quality healthcare whenever and wherever needed.
Kind regards,
The BaliDoc Team
Efficient
Efficient. No nonsense. Got my ear drop Rx in 10 minutes. $us 40 or about 700k rp. I thought the price is a high for Indonesia given that a 60m massage is 160k rp. Not bad for American pricing and the service is great so I'm happy
2025年5月23日
自発的なレビュー
Balidoc からの回答
Hi Nam,
We really appreciate your honest and practical review! Getting quick help-especially at fair pricing-is one of our top priorities. We're happy to know you were pleased with the efficiency and value. Thanks again for choosing us!
Best,
The BaliDoc Team
Medecin très agréable
Medecin très agréable, consultation rapide.
Attention, certaines pharmacies refusent ces prescriptions. mais j'ai pu recontacter le médecin sans souci pour avoir la bonne ordonnance et aller dans une pharmacie partenaire a Ubud.
2025年5月21日
自発的なレビュー
Balidoc からの回答
Hi Marie-Laure,
Thank you kindly for your review. We're glad we could assist you with your prescription and guide you to a partner pharmacy in Ubud. If you need us again, we're just one message away.
Best wishes,
The BaliDoc Team
Very convenient and user friendly.
Very convenient and user friendly.
I needed a renewal of my prescription and was unable to go to a doctors surgery.
The Online Free Consultation with a Doctor (sorry forgot his name) was very professional and spoke very good English.
Definitely will recommend to my family and friends to use when needed.
2025年5月21日
自発的なレビュー
Balidoc からの回答
Dear Paula,
Thank you for the lovely feedback. We're so pleased our online consultation could support you when visiting a clinic wasn't an option. The doctor who assisted you was genuinely touched by your kind words-we've passed them on, and it made his day! We're grateful for your trust and your willingness to recommend us to family and friends.
Warm regards,
The BaliDoc Team
Balidoc からの回答
Thank you for updating your review. We're pleased that our professional approach helped ensure a positive experience in the end. At BaliDoc, we're committed to delivering reliable and respectful healthcare for all our international visitors. Your feedback means a lot and helps us continue improving.
Kind regards, Team BaliDoc
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