Balidoc レビュー 

Balidoc からの回答

2025年5月13日

Hi Sabina,

Thank you for taking the time to share your feedback. We’re really sorry to hear that you were disappointed — we completely understand how important clear communication and pricing are.

Our doctor mentioned that the consultation was unfortunately cut short, as you exited the session before it was finished. Because of that, there wasn’t enough time to go over all the available options — including the possibility to receive just a prescription, so you could source the medication yourself if you preferred.

Just to clarify, the USD 300 you mentioned isn’t just for the Ozempic pen. It includes the full service: medical consultation, prescription, sourcing of authentic medication, delivery to your location, and continued medical support — all designed to provide peace of mind and convenience for those managing their health while abroad.

We’re genuinely sorry to hear that our pricing wasn’t within your budget. Our team is dedicated to offering high-quality care and professional service, and our prices reflect the value and expertise we provide.

We genuinely appreciate your feedback — it helps us improve and communicate our services more clearly. If you’d like to talk more or have any further concerns, we’re always here for you. Feel free to reach out by email at support@balidoc.com or message us directly via our website.

Wishing you all the best,
The BaliDoc Team

Balidoc からの回答

2025年5月12日

Hi there,
Thank you so much for the lovely feedback. We’re truly grateful for your kind words — it means a lot to know that you felt supported and well cared for. Our team is here to help with patience, kindness, and expert advice, always.

Wishing you continued good health,
The BaliDoc Team

Balidoc からの回答

2025年5月12日

Hi there,
Thank you so much for your kind words! We’re really happy to hear you found our service efficient and professional — that’s exactly what we strive for. Your recommendation means a lot to us!

Wishing you all the best,
The BaliDoc Team

Balidoc からの回答

2025年5月12日

Hi there,
Thank you so much for the amazing review — it truly made our day! We’re so happy we could help you get the right treatment quickly, especially after you'd already been through several stops without success.

The idea that you squeezed in a doctor’s visit between the main course and dessert honestly made us smile — that’s exactly what we aim for: care that’s so easy and seamless, it fits right into your day, even on holiday.

We’re glad you found the process smooth, the communication easy, and the doctor helpful. Wishing you a full recovery, and we’re always here if you ever need us again. Enjoy the rest of your time in Bali! 🌴

Warmly,
The BaliDoc Team

Balidoc からの回答

2025年3月31日

Thanks so much for the great feedback. We're really glad to hear everything went smoothly and that you felt well taken care of.

Making healthcare easy and stress-free in Bali is exactly what we're here for, so it's great to know we could help. If you ever need anything else, just reach out – we're here for you.

Balidoc からの回答

2025年3月31日

Thank you for your kind words. We're really glad the consultation went smoothly and was easy to understand. We always do our best to make sure every patient feels comfortable, and we work hard to find the best solution – even for those who don’t speak much English.

If you ever need anything again, we're here to help.

Balidoc からの回答

2025年3月31日

Thank you for sharing your experience. We completely understand that online consultations can feel uncertain at first, so we're really glad to hear we exceeded your expectations.

Many people think BaliDoc sounds too good to be true — but this is exactly where healthcare is headed. Easy access, genuine care, and professional support, all from wherever you are.

We’re proud to be part of this new era of medicine, and even prouder to have earned your trust. We're always here if you need us again.

Balidoc からの回答

2025年3月31日

Thank you so much for this lovely feedback. We're truly grateful for your kind words and support.

We believe good healthcare starts with listening and working together, so it means a lot to hear that you felt heard and supported throughout the process. From admin to consultation to delivery, we aim to make every step as smooth and caring as possible.

Wishing you all the best as well, and thank you again for your trust.

Balidoc からの回答

2025年2月3日

Thank you so much for your kind words! We’re always here to help and are glad we could assist you quickly when you needed it most. Your health and peace of mind are our top priorities. Safe travels, and don’t hesitate to reach out if you ever need us again!

Balidoc からの回答

2025年1月9日

Thank you so much for the kind words! We're thrilled to hear you had a positive experience. Our team is always here to provide quick, helpful, and reassuring support. Don't hesitate to reach out again – we're happy to help anytime!

Balidoc からの回答

2024年11月3日

Thank you so much for your kind words! We’re thrilled to hear that you found the consultation clear and the plan easy to follow. It’s important to us that our patients feel confident and well-informed, and we’re glad your doctor could quickly confirm your prescription options. Great communication is what we strive for, and we’re happy it made a difference for you. Thanks for recommending us!

Best,
Team BaliDoc

Balidoc からの回答

2024年11月3日

Thank you for sharing your experience! We’re so happy to hear that Dr. Bintang was able to help you out quickly with your prescription. Our goal at BaliDoc is to keep things simple and hassle-free, so you can focus on enjoying your time here. If you ever need anything else, don’t hesitate to reach out—we’ve got you covered!

Best,
Team BaliDoc

Balidoc からの回答

2024年8月21日

Dear Aris Naufal,

Thank you for your kind words! We're so glad to hear that your online consultation with BaliDoc was a great experience. It’s wonderful to know that you felt well cared for and that the process was easy for you. We truly appreciate your recommendation and look forward to helping you again in the future!

Best regards,
The BaliDoc Team