This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... もっと見る
企業が回答しました
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it t... もっと見る
企業が回答しました
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... もっと見る
企業情報
当該企業による記述
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
連絡先
3113 Norwich Ave, 93619, Clovis, 米国
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4.7
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was happy to spend my money on a…
I was happy to spend my money on a small family operation rather than a large corporation. Had a little issue in the beginning with shipping but the Bat Flip team was in constant contact and never made me feel like there was anything to worry about.
2021年4月2日
batflipshop.com からの回答
Thanks Chuck! We appreciate the support of the Little guy! Even though we want to continue to grow Our Business we will NEVER lose that small Family operation feel..
Shipping is and has continued to be a challenging issue during this pandemic situation. We will continue to do what we can from our end by communicating what we know to our customers to calm their nerves waiting for their package. Unfortunately we have minimal control over the delivery services once it leaves one of the warehouses.
We appreciate you and all our loyal customers ! Swing Away!!
Nice bat.
Nice bat.. Juat took longer to get than what I expected..Package was marked 2 day shipping n took over a week for me to receive..
2021年3月31日
batflipshop.com からの回答
Hey Robert
Thanks for taking the time to give a review, much appreciated. Shipping is a HUGE issue right now with all services, some packages show up sooner than expected and others take way longer. I am glad to hear you like the bat, but honestly we have no control over shipping service companies once they pick it up. We will assist in anyway possible by contacting them for you so please shoot us a message or email next time so we can help.
Thank You for Supporting Our Business- Swing Away !
Steven
Customer service by the BatFlipShop is…
Customer service by the BatFlipShop is absolutely amazing!! I came upon this website by chance and I am so glad that I did. I had ordered 2 sets of catchers gear from 2 other websites, only to be sent an email 3 days later stating that the item I purchased was out of stock. When I came across BatFlipShop I noticed there was an option to send a chat message. It was almost 9pm at night, we were sitting at the ball field, and I had no idea that I would get an immediate response from an actual human that truly cared to help me find what I was looking for!! You have went above and beyond. Thank you so much for your exceptional customer service, it is truly unmatched.
2021年3月31日
自発的なレビュー
batflipshop.com からの回答
Our Hearts are full Kelly! :) Thank You for letting Us be part of your daughters journey into the Best Game in the World :)
Swing Away
Steven
Customer service by the BatFlipShop is…
Customer service by the BatFlipShop is unmatched by any other sporting goods retailer I've experienced. Prompt responses to inquiries, competitive pricing, and quick delivery. I will continue to use the BatFlipShop as my go to source for my equipment needs. Thank you Steve for your great service and support of Veterans and youth sports.
2021年3月18日
自発的なレビュー
batflipshop.com からの回答
Thank You and it is a Honor to Support Veterans like yourself! Thank You for your Service and may God Bless You and All Military Personnel.
Swing Away
Steven
BatFlipShop quickly went out of their…
BatFlipShop quickly went out of their way to get my daughter a bat that was in low supply. Thank you BatFlipShop!
2021年3月12日
Great service even after the sale!
Great experience with these guys. Found the bat I wanted for my son at a great price. UPS had shipping delays and I got a text message from the owner Steven telling me he noticed on my tracking that my bat was stuck somewhere and said he would try to find out what is going on. Very rare to find service after the sale! Definitely will be buying from these guys again.
2021年3月10日
自発的なレビュー
batflipshop.com からの回答
Thank You Shawn for the kind words. We are old School for sure and believe Our Customers deserve quality service and We are Blessed, customers like yourself, take trust in Us.
Great service from Bat Flip Shop
Great service from Bat Flip Shop! Steve was great to work with and provided excellent customer service. I will be a repeat customer of Bat Flip Shop.
2021年1月27日
自発的なレビュー
Great Website!!
Great Website!!! Loved how easy it was to find what I needed. Wonderful selection of baseball gear. I will definitely buy from this site again.
2021年1月27日
自発的なレビュー
I had such a great experience
I had such a great experience! They contacted me several times with updates. I was so surprised during the holiday season how much effort they put in to be sure I received my sons bat for Christmas. ☺️
2021年1月26日
Very helpful on finding the right bats…
Very helpful on finding the right bats for my kids and Very Fast Shipping,bats arrived sooner than I expected !!!
2021年1月24日
自発的なレビュー
Great turn around on getting what I…
Great turn around on getting what I needed for both my kids, during a pandemic.
I got excellent and professional service. Definitely recommend and will be using for all future sports needs 👍 🙌 👌
2021年1月22日
自発的なレビュー
This was the only place I could find…
This was the only place I could find the bat I was looking for before Christmas. Exactly what she wanted and shipping was very fast! Would definitely order from them again
2021年1月19日
Great response from these guys
Great response from these guys. They really worked on my behalf to find the right bat. I highly recommend!
2021年1月19日
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