This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... ãã£ãšèŠã
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This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... ãã£ãšèŠã
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Excellent service from Bathlab. Ordered tap on Monday and it arrived on Wednesday. The bath filler was easy to fit and operate and looks great, but as mentioned in previous comments its performance... ãã£ãšèŠã
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Purchased a rimless back to wall toilet, soft close toilet seat and concealed flush. Products are good quality. Only gripe is the flush plate is a bit cheap and I don't think it will last long. Commu... ãã£ãšèŠã
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Once our order was placed they kept us updated at all times. The order arrived in the alloted time frame well packed and in great condition except one item the toilet seat which had been damaged in tr... ãã£ãšèŠã
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BathLab.co.uk is an online bathroom and shower retailer committed to making your dream bathroom a reality. We work direct with our suppliers to provide the latest in bathroom design at highly affordable price. We have been selling bathrooms online for over 15 years, so we know what is important for our customers. Unlike many bathroom retailers, our stock levels are kept updated so that when you buy from us you can relax knowing that your order will be with you soon. We offer free delivery in the UK for orders over £299 and the vast majority of our products can be with you within a few days, some even on a next day basis. If you have any questions or need help with your order, we are more than happy to assist. We are smaller than some of the "giants" in our industry which means we are able to answer our customers far quicker, we take pride in offering a high standard of customer service!
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Communication directly with Bath Lab was good and they were eager to help resolve the issue.
However, it might be helpful in the future to improve the delivery service.

BathLab.co.uk ããã®åç
Had a sink and shower screen safely delivered. Very impressed with the prompt and personal service - was immediately contacted after ordering with delivery options and goods were delievered on time. Very happy with Bath Lab.

BathLab.co.uk ããã®åç
Friendly and helpful customer service, even though it was only one small part I had ordered.

BathLab.co.uk ããã®åç
Ordered a vanity sink unit. Website easy to use and order. Very happy with the product. Small issue with the first delivery where it came earlier than stated and we missed it by 5 mins but sorted quickly and efficiently by Greg (Thanks again!). Overall very happy.

BathLab.co.uk ããã®åç
I bought a Britton bathrooms vanity unit which was on sale at Bathlab. Now that it has arrived I am pleased with the product. However the delivery process was painful - took a whole day off work to wait in for it. In the afternoon I rang to get a delivery time but was told it wasn't coming. Didn't get any notice of the re-delivery which was left in my bin store (Why did I have to wait in if it could be left?!) The customer services were very helpful and apologetic but not in control of the facts. Probably too much hassle to use Bathlab again.

BathLab.co.uk ããã®åç
5 star customer service from Greg. We unfortunately had a few issues with our order, which was down to the manufacturer and courier company. Greg was so quick to respond and resolve all of our issues. Itâs not often you deal with a company that resolves issues so efficiently!

BathLab.co.uk ããã®åç

BathLab.co.uk ããã®åç

BathLab.co.uk ããã®åç
Contacted Bathlab, with queries about a bath screen, via online chat. Excellent response from Greg who went out of his way to find answers to all my questions. The screen arrived very quickly too - less than the 3 days mentioned.

BathLab.co.uk ããã®åç
Good product, good communication and quickly dealt with an issue (not of their making) without fuss

BathLab.co.uk ããã®åç
Great products, prices and customer support.
will use again whenever possible

BathLab.co.uk ããã®åç
Amazing customer service! I realised I ordered the wrong item the day before it was due to be delivered, Greg, stopped the delivery and got me the right item still delivered next day. Highly recommended company with competitive pricing too.

BathLab.co.uk ããã®åç
I have ordered the door handle and paid for Express delivery £7.99 and expecting my order to arrive next day , but it did not arrive I rang them and they saif they will order from the supplier once the customer place the on their website and when they received it they will forward it to the customer. I have have received the product after 10 days after paying for express delivery . The quality of the product is absolutely rubbish .

BathLab.co.uk ããã®åç
If I could rate this company more than 5 stars I would have! Not very often I write a review but the level of service I received warranted an excellent review. Thank you so much.

BathLab.co.uk ããã®åç
Smooth, efficient,good value for money,good quality products,as a bathroom installation company,I would recommend Bathlab ð

BathLab.co.uk ããã®åç
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