Had the Hydromax but it broke sadly never heard back about a replacement. But got the HydroXtreme coming in the mail so we'll see how it goes.
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I have now bought two pumps with the same thing happening to both. As for the warranty its complete crap it coast more money to send the pump back to try to have them test it then it does to buy a new... ãã£ãšèŠã
First time needing support and they were able to help me troubleshoot and diagnose the issue. I owned one of the originals and after the service experience, how well they stood behind their product b... ãã£ãšèŠã
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It was easy going through your products good explanation and what to expect I've been thinking about updating.. And it wasn't no problem I'm excited to receive my new bathmate ð
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Discover an effective approach to penis enlargement with Bathmate â The worldâs best-selling penis pump â Free Shipping â Real Results â & Guaranteed Satisfaction â Buy direct today! â
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- bathmatedirect.com
4.1
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I never received my product
I never received my product. It shows delivered but never received.
2026幎7æ20æ¥
Bathmate ããã®åç
HI George
Thank you for your feedback.
We're very sorry to hear that your order has not been received. We understand how frustrating this must be, especially when the tracking shows it as delivered.
Please contact our support team at support@bathmatedirect.com with your order details so we can investigate this with the courier and work towards a resolution as quickly as possible.
We appreciate your patience and look forward to helping you resolve this.
5 star Experience
5 star Experience. The sizing guidance was very helpful, and the packaging was extremely discreet.
I was impressed by how professional and privacy-focused everything was from shipping to delivery.
2026幎7æ9æ¥
What a total ripoff
What a total ripoff. The learning curve is incredibly steep, and it's hard to use without risking injury. There are way too many components, and it's far too easy to accidentally get your testicles pulled into the device (ouch). On top of that, the suction isn't even that great - you'll got much better results with regular air pumps.
Their promises on the website are also totally misleading:
"We stand by our products, but if itâs not for you, returning it is quick and easy.
Returns
Step 1: Contact our support team
Step 2: Post your pump back to us
Step 3: Get a full refund
Itâs that simple. No stress. No awkward questions. No worries."
No worries, except youâll need to ship it back to the UK even though it was sent to you from the US. Why? Bc they want to deter returns. Doesn't take a genius to figure it out. No reason why they can't accept returns to a US-based address. Shipping the product to the UK costs around $100, so that âfull refundâ ends up costing you a hundred bucks just for the privilege of trying their shitty product. You could buy a great air pump for that price.
What a total joke. Complete waste of money. You can find the same device on AliExpress for $20.
2026幎7æ13æ¥
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Had the Hydromax but it broke sadlyâŠ
Had the Hydromax but it broke sadly never heard back about a replacement. But got the HydroXtreme coming in the mail so we'll see how it goes.
2025幎7æ16æ¥
Bathmate ããã®åç
HI Shaydon
Thank you for your feedback.
We're sorry to hear about your experience with your Hydromax and that you didn't receive the response you were expecting regarding a replacement. If this still hasn't been resolved, please contact our support team at support@bathmatedirect.com and we'll be happy to review your case.
We hope you enjoy your new HydroXtreme, and we appreciate you giving Bathmate another opportunity. Thank you for your continued support.
short and sweet
I'll make this short and sweet: It's a great product, and the customer service could not be better - truly excellent!
2026幎7æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Bathmate ããã®åç
Hi Ian
Thank you for your fantastic feedback!
We're delighted to hear that you're enjoying the product and that our customer service exceeded your expectations. Your kind words mean a great deal to our team.
Thank you for choosing Bathmateâwe truly appreciate your support!
Ordering was a simple and the deliveryâŠ
Ordering was a simple and the delivery arrived promptly
2026幎7æ7æ¥
Bathmate ããã®åç
HI Michael
Thank you for your feedback!
We're delighted to hear that ordering was simple and that your delivery arrived promptly. We work hard to provide a smooth shopping experience from start to finish.
Thank you for choosing Bathmate!
I have now bought two pumps with theâŠ
I have now bought two pumps with the same thing happening to both. As for the warranty its complete crap it coast more money to send the pump back to try to have them test it then it does to buy a new one. After spending that kind of money within a year and the pump fails and they dont hold up on warranty
2025幎8æ26æ¥
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Easy to order
Easy to order. Pretty easy to use. No issues so far. Canât wait start seeing results.
2026幎7æ3æ¥
Bathmate ããã®åç
Hi Benjamin
Thank you for your feedback!
We're delighted to hear that ordering was easy, the product has been straightforward to use, and that everything has gone smoothly so far.
We appreciate your support and hope you continue to have a positive experience as you use the product. Thank you for choosing Bathmate!
Process was quick and simple
Process was quick and simple. The integration with shop made it fast and easy
2026幎7æ8æ¥
Bathmate ããã®åç
Hi Brian
Thank you for your great feedback!
We're delighted to hear that you found the ordering process quick and simple, and that the Shop integration made your checkout fast and convenient. We work hard to make the buying experience as smooth as possible.
Thank you for choosing Bathmate!
I've been using bathmate for over 6 years Time for update as mine is getting wore out .. bathmate is safe to use You do get results .. I hav gained inch and a half. Use it
It was easy going through your products good explanation and what to expect I've been thinking about updating..
And it wasn't no problem I'm excited to receive my new bathmate ð
2026幎7æ2æ¥
Bathmate ããã®åç
Hi Sandy
Thank you for your wonderful feedback and for being a loyal Bathmate customer for over six years!
We're delighted to hear that you've had such a positive experience over the years and that you found upgrading to a new Bathmate quick and easy. It's great to know our product information helped you choose the right model with confidence.
We truly appreciate your continued trust and support, and we hope you enjoy your new Bathmate for many years to come!
Premium items that are great plusâŠ
Premium items that are great plus attributes in the Bathmate, I can stay plumped with stamina and powerful abilities girths fantastic, a real man feel juicy big thick solid crack rock hard sex sex sex results miracle hold true ten star hard sex sex sex!!
2026幎7æ1æ¥
Bathmate ããã®åç
Hi Gabriel
Thank you for your enthusiastic feedback!
We're delighted to hear that you're enjoying your Bathmate and are so pleased with your experience. Your excitement and support mean a great deal to us, and we're grateful you took the time to share your thoughts.
Thank you for choosing Bathmate!
I had confidence in your products suchâŠ
I had confidence in your products such as they are. I don't know if it will help me but I decided to give it a try.
2026幎6æ19æ¥
Bathmate ããã®åç
Hi Mark
Thank you for your feedback!
We're grateful for the confidence you've placed in our products and are pleased you've decided to give Bathmate a try. We hope your experience is a positive one, and we're here to support you throughout your journey if you have any questions.
Thank you for choosing Bathmate!
Perfect for everybody ðªðŒ
I think is good for me and interesting to use, thanks!
2026幎2æ21æ¥
Bathmate ããã®åç
Hi Atanas
Thank you for your fantastic feedback!
We're delighted to hear that you're enjoying your experience and finding the product interesting to use. Your kind words and enthusiasm mean a lot to us.
Thank you for choosing Bathmateâwe really appreciate your support! ðªðŒ
Garbage
Run! Donât walk away from this scam. Product literally broke in half and they refused their warranty. Poor quality, poor service, no value for the price.
No one ever contacted me about returning anything. Every time I spoke to anyone, all they wanted to do was up-sell me a new model.
2025幎11æ14æ¥
Bathmate ããã®åç
Hi David
Thank you for sharing your feedback.
We're sorry to hear you were disappointed with your experience. We did advise that the product could be returned to us for inspection as part of the warranty process. Unfortunately, after being informed that the product had been disposed of, we were unable to proceed with the warranty claim, as we were no longer able to assess the reported fault.
We understand your frustration and appreciate you taking the time to share your experience. If you have any further questions, please feel free to contact our support team at support@bathmatedirect.com.
Bathmate ããã®åç
Hi
Thank you for your fantastic feedback!
We're delighted to hear that you had such a positive experience. Your kind words mean a lot to us, and we truly appreciate your support.
Thank you for choosing Bathmate!
Just getting started
Just getting started. But evrything has gone smothly so far. Ordering & delivery was easy and prompt. Customer service was very helpful on changing size. Great experience so far
2026幎6æ17æ¥
Bathmate ããã®åç
Hi Steve
Thank you for your wonderful feedback!
We're delighted to hear that everything has gone smoothly so far. It's great to know that the ordering and delivery process was easy and prompt, and that our customer service team was able to help you find the right size.
We hope your positive experience continues, and we truly appreciate you choosing Bathmate!
Was over charged but fixed quickly
Was over charged but fixed quickly. Thank you. Haven't gotten product yet but I look forward to it. Thank you.
2026幎6æ24æ¥
Bathmate ããã®åç
Hi Robert
Thank you for your feedback!
We're glad we were able to resolve the overcharge quickly and appreciate your understanding. It's great to hear you're looking forward to receiving your product, and we hope it exceeds your expectations.
Thank you for choosing Bathmateâwe truly appreciate your support!
Abundant Overall Educational Information
Quick responses to questions, website has abundant information covering various related topics, questions, etc. and great educational videos.
2026幎6æ23æ¥
Bathmate ããã®åç
Hi Kevin
Thank you for your wonderful feedback!
We're delighted to hear that you found our team responsive and that our website, educational videos, and resources provided the information you were looking for. We work hard to offer clear guidance and support every step of the way.
Thank you for choosing Bathmateâwe truly appreciate your support!
Bathmate ããã®åç
Hi Sam
Thank you for your great feedback!
We're delighted to hear that you found the checkout process fast and easy, and that our communication met your expectations. We strive to make every part of the shopping experience as smooth as possible.
Thank you for choosing Bathmate!
Hace 6 años compré la hidro 7
Hace 6 años compré la hidro 7, gane 1.5cm de grosor y 1.3 cm de longitud combinándolo con ejercicios jelquin.
Y en este 2026 renové por la hidroxtreme. Y esperar a ver los nuevos resultados
2026幎6æ5æ¥
Bathmate ããã®åç
Hi Jorge
Thank you for your feedback and for being a long-time Bathmate customer!
We're delighted to hear that you've been using Bathmate for over six years and that you've had a positive experience with your Hydro 7. It's great to know you've chosen to upgrade to the HydroXtreme, and we appreciate your continued trust in our products.
We wish you the very best with your new device and look forward to being part of your journey. Thank you for your support!
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