Had the Hydromax but it broke sadly never heard back about a replacement. But got the HydroXtreme coming in the mail so we'll see how it goes.
企業が回答しました
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レビュアーのコメントを見てみましょう
I have now bought two pumps with the same thing happening to both. As for the warranty its complete crap it coast more money to send the pump back to try to have them test it then it does to buy a new... もっと見る
First time needing support and they were able to help me troubleshoot and diagnose the issue. I owned one of the originals and after the service experience, how well they stood behind their product b... もっと見る
企業が回答しました
It was easy going through your products good explanation and what to expect I've been thinking about updating.. And it wasn't no problem I'm excited to receive my new bathmate 😎
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Discover an effective approach to penis enlargement with Bathmate ✅ The world’s best-selling penis pump ✅ Free Shipping ✅ Real Results ✅ & Guaranteed Satisfaction ✅ Buy direct today! ✅
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4.1
ほぼ満足
215件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have had one for years
I have had one for years. Wanted to upgrade, and I have no doubt in my mind that I will be pleased.
2026年4月10日
Bathmate からの回答
Hi Joe
Thank you for your loyalty and continued trust in our products! We're so glad to hear you've enjoyed yours for years and decided to upgrade. We’re confident you’ll be just as pleased with your new one
Decent device , horrible service so far
I've been using a Hydromax 7 wide boy for a month. I purchased a HydroXtreme 6 thinking the H7WB a bit big & wanted to try the hand bulb. I took the HX6 out of the wrap & saw it was too small. Emailed support right then, not 24 hours after delivery explained why and my intension to apply the refund towards a HX7WB. The support response summary:
Returns must be shipped to the UK, beware
international shipping is cost prohibitive. I can take a 35% refund and keep the unusable device.
I sent a reply to the Bathmate CS team and I'll be watching for their response. I really hope they prove me wrong and provide the type of customer service any one of us would expect after purchasing a device far more expensive than it's competitors.
2026年4月6日
自発的なレビュー
Bathmate からの回答
Hi Justin
Thank you for your feedback! We're glad to hear you're enjoying the product 😊
Hydro extreme 7
I have used the Hydro extreme 7 for quite some time now and grew out of it and upgraded to the Hydro extreme 9. I am so happy with my purchase.
2026年4月1日
Bathmate からの回答
Hi Anthony
Thank you so much for your continued support! We're thrilled to hear you enjoyed the Hydro Extreme 7 and that upgrading to the Hydro Extreme 9 has been such a great experience for you. Your satisfaction means a lot to us—enjoy your new setup!
Truth or just another company that is dishonest! My rating is for the hope in your…
My rating is for the hope in your product, especially with all the scams and dishonest promotions of these same products. My final rating will be determined by the effectiveness of your product. I don't know you and you don't know me. I'm a consumer who is offering you an opportunity for your company to prove to me that what you claim is truth and not a vain plot to rig men out of their hopes and money!
2026年3月29日
Bathmate からの回答
Hi Donald
Thank you for your honest feedback—we completely understand your caution, especially given the number of misleading products out there. We appreciate you giving us the opportunity to earn your trust. Our focus is on providing a genuine product backed by real support, and we’re here to help you every step of the way. If you have any questions or need guidance as you get started, please don’t hesitate to reach out to support@bathmatedirect.com
Difficult to get and maintain a seal…
Difficult to get and maintain a seal (I’ve trimmed most of my pubic hair off)
2026年3月16日
Bathmate からの回答
Hi Jim
Thank you for your feedback. We’re sorry to hear you’re having difficulty maintaining a seal. Achieving a good seal can sometimes take a little adjustment, and our support team would be happy to guide you with tips to improve your experience. Please feel free to reach out—we’re here to help.
hydro 7 fast shipping discreet packing
2026年3月18日
Bathmate からの回答
Hi William
Thank you for your feedback! We’re glad to hear your Hydromax 7 arrived quickly and that the discreet packaging met your expectations. We truly appreciate your support!
Bathmate からの回答
Hi Risto
Thank you for your feedback! We’re really glad to hear everything else was excellent. We’re sorry to hear about the issue with your discount—please feel free to reach out to our support team so we can review this for you and make sure everything is resolved properly.
Bathmate からの回答
Hi Max
Thank you for your kind feedback! We’re delighted to hear you found our team helpful, fast, and friendly. Providing great customer service is very important to us, and we truly appreciate your support!
Bathmate からの回答
Hi David
Thank you for your feedback, and we’re sorry to hear about your experience. This is not what we expect from our products. We’d really like the opportunity to look into this and help resolve the issue—please reach out to our support team so we can assist you further.
Mark representative was very helpful…
Mark representative was very helpful informative clear about helping me out in any way that he could therefore I was very pleased with his outstanding customer service, Thanks again much appreciate.
2026年3月26日
自発的なレビュー
Bathmate からの回答
Hi
Thank you for your kind words! We’re delighted to hear Mark was so helpful, clear, and supportive throughout your experience. We’ll be sure to pass on your feedback to him. We truly appreciate your support!
fast response
2026年3月23日
Bathmate からの回答
HI Terrance
Thank you for your feedback! We’re glad to hear you were happy with the fast response. We’re always here to help whenever you need us!
So far....so good.
2026年3月22日
Bathmate からの回答
Hi Tom
Thank you for your feedback! We’re glad to hear things are going well so far. If you need any support along the way, we’re always here to help.
I ordered a Hydroxtreme pump using the…
I ordered a Hydroxtreme pump using the guide size in the Bathmate direct website & upon arrival saw that it is too small to accommodate any girth expansion. I contacted customer service & sent photos of the Hydromax I purchased over 20 years ago along side the new pump to show the difference and haven’t heard anything back from customer service yet.
2026年3月14日
Bathmate からの回答
Hi Ali
Thank you for your feedback, and we’re sorry for the inconvenience. We can see a ticket was opened on March 19th and our team responded the same day, though it’s possible our reply didn’t reach you. We’re glad to confirm this has now been resolved and an exchange has been arranged. Please reach out if you need anything further.
Shipping was very fast
Shipping was very fast. The hydromax7 is a great product. Been using 2 days now and like how it feels more so than the air one. More precise with the water. Can wait until I start seeing results but know it will take awhile. Just be patient.
2026年3月15日
Bathmate からの回答
Hi Gregory
Thank you for your great feedback! We’re glad to hear your order arrived quickly and that you’re enjoying the Hydromax7 so far. It’s great that you’re already noticing a difference in feel—consistency and patience really do make a difference over time. We appreciate your support!
Maintenance support
I had a very quick answer from the support team, with detailed explainations both video and description of the resolution action.
Eventually a new piece was shipped to me for replacement at no cost for me.
2026年3月17日
自発的なレビュー
Bathmate からの回答
Hi Charles
Thank you for your kind feedback! We’re delighted to hear our support team was able to assist you quickly with clear guidance and provide a resolution. We’re glad the replacement reached you smoothly, and we truly appreciate your support!
USA customers beware
The pump works ok but people with erection problems can have a difficult time deciding what size is best fir them. The company doesn't provide much help on this. They say they have a 60 days satisfaction guarantee but you have to pay to ship it back. They don't tell you it is coming from England and freight back can be over S100 from the USA, making the satisfaction guarantee not very helpful.
2026年3月19日
自発的なレビュー
Bathmate からの回答
Hi Barry
Thank you for your feedback. We’re glad to hear the pump is working well for you, but we’re sorry to hear you found sizing and return details unclear. We do provide guidance to help customers choose the right size, and our support team is always available to assist before and after purchase. We also offer assistance with exchanges to help ensure you get the correct size. We aim to be transparent about our returns process, including return shipping costs, and your feedback will help us continue improving this.
Bathmate からの回答
Hi Steve
Thank you for your feedback! We’re glad you found the ordering process easy and straightforward. We appreciate your support!
Great experiencie
Great experiencie! The product was delivered on time without any issues. Moreover, I was constantly reminded about the delivery process. Hence, I was able to track its location daily ( this was an overseas delivery). Thanks.
2026年3月19日
Bathmate からの回答
Hi Carlos
Thank you for your wonderful feedback! We’re glad your order arrived on time and that the tracking updates helped keep you informed throughout the delivery, especially for an overseas shipment. We truly appreciate your support!
Easy to order and maneuver on the site
2026年3月16日
Bathmate からの回答
Hi Robert
Thank you for your feedback! We’re glad you found the site easy to navigate and the ordering process straightforward. We appreciate your support!
Trustpilot エクスペリエンス
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他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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