Had the Hydromax but it broke sadly never heard back about a replacement. But got the HydroXtreme coming in the mail so we'll see how it goes.
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I have now bought two pumps with the same thing happening to both. As for the warranty its complete crap it coast more money to send the pump back to try to have them test it then it does to buy a new... ãã£ãšèŠã
First time needing support and they were able to help me troubleshoot and diagnose the issue. I owned one of the originals and after the service experience, how well they stood behind their product b... ãã£ãšèŠã
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It was easy going through your products good explanation and what to expect I've been thinking about updating.. And it wasn't no problem I'm excited to receive my new bathmate ð
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Discover an effective approach to penis enlargement with Bathmate â The worldâs best-selling penis pump â Free Shipping â Real Results â & Guaranteed Satisfaction â Buy direct today! â
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- bathmatedirect.com
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It was so easy to make the purchase
It was so easy to make the purchase. Smooth as silk. Canât wait to receive my orders. Great service!
2025幎3æ6æ¥
Item was received quickly and worked asâŠ
Item was received quickly and worked as advertised
2025幎2æ27æ¥
Good product
It took me a few tries to really get the hang of how to properly use it but now that I know I know that it is really going to help me if I stay consistent.
Thank you
2025幎2æ26æ¥
Nice purchase..
2025幎3æ5æ¥
This is not my first black Friday saleâŠ
This is not my first I got one on your black Friday sale in December unfortunately, I lost my house to major fire and now I was worried about losing all the gains I made in the last weeks so I I wasnât gonna go back to Amazon ones either didnât out of the box or shortly there after adding to your frustration of your frustration Iâve seen improvement my of my situation and itâs definitely helping so I had to get another one I lost my house this week.
2025幎3æ2æ¥
Having difficulties opening and/orâŠ
Having difficulties opening and/or closing the valve. Not sure if received a defective product or what. It's just not doing what it's supposed to do.
2025幎2æ21æ¥
Bathmate ããã®åç
Hi Manuel,
Thanks for sharing your feedbackâand Iâm really sorry to hear youâre having trouble with the valve. Thatâs not the experience we want you to have, and we understand how frustrating it can be when things donât work as expected.
Weâd love the chance to help make this right. Whether itâs a usage issue or a possible defect, our support team is here to walk you through troubleshooting steps and, if needed, help with a replacement.
Please reach out to us directly at Support@bathmatedirect.com, and weâll get this sorted for you as quickly as possible.
Thanks again for giving us the chance to help.
Best regards,
Jamie
Bathmate ããã®åç
Hi Johnny,
Thanks for sharing your feedback. Glad you had a great service experience and had all your questions answered. I hope that you find both the product and your results as pleasing!
Kind regards,
Jamie
Customer Delivery Superb
Customer Delivery timing was superb. Item ordered was delivered earlier than proposed delivery date and the package was in perfect condition. Excellent Job.
Really appreciate the service.
2025幎2æ16æ¥
Bathmate ããã®åç
Hi Peter,
Thank you for your feedback. Great to hear that your item arrived ahead of time and in perfect order!
Kind regards,
Jamie
Bathmate ããã®åç
Hi Ged,
Thanks for sharing your feedback. Glad you had a great service experience. I hope that you find both the product and your results just as satisfying!
Kind regards,
Jamie
Requested a refund and I have not heardâŠ
Requested a refund and I have not heard anything back yet!!
2025幎1æ28æ¥
Bathmate ããã®åç
Hi David,
Sorry to hear about your experience and that you would like a refund. We did receive your phone message and reached out to you in response via email two weeks ago on 10th February. Unfortunately a response has not yet been received.
Would you kindly mind replying to that email, or alternatively emailing us at support@bathmatedirect.com? Once confirmed your refund will be processed asap.
Please let us know if there is anything else you need in the meantime.
Kind regards,
Jamie
UPDATE:
Hi David,
Thank you for your response via email. I can confirm a refund was issued on 10 Mar 2025. I do hope this satisfies your original query and sorry again that you did not experience the typical results from using the product.
Please do not hesistate to reach out if you need any further assistance.
Kind regards,
Jamie
Easy to find th products I was looking for.
Product locations were labeled easy enough for me to figure out where the product is wanted was found. Updated, I didn't completely understand the product i purchased which led to me making assumptions.
2025幎2æ21æ¥
Bathmate ããã®åç
Hi,
Thank you for your feedback. I'm glad you were able to find your product on our online store. We always strive to improve our website, I'll be sure to pass your suggestions on to our digital team to get those changes added!
Kind regards,
Jamie
Cant's wait to try
Great information along with testimonials of success made me commit.
2025幎2æ21æ¥
Bathmate ããã®åç
Hi J,
Thank you for sharing your feedback. Great to hear that you found the website information and all our customer success testimonials useful!
Kind regards,
Jamie
Easy instructions to determine the sizeâŠ
Easy instructions to determine the size pump I needed. Checkout was a breeze when ordering the product.
2025幎2æ20æ¥
Bathmate ããã®åç
Hi Darrell,
Thank you for your feedback. Glad to hear you had a positive experience on our website!
Kind regards,
Jamie
Only second day using it but loving itâŠ
Only second day using it but loving it so far.
2025幎2æ13æ¥
Bathmate ããã®åç
Hi Jacob,
Thank you for sharing your experience. Great to hear you are having fun using the product!
Kind regards,
Jamie
Fun and involved way of increasing size
Very fun and involved way to increase your size if insecure or just want to be larger
2025幎2æ13æ¥
Bathmate ããã®åç
Hi Kevin,
Thanks for sharing your feedback, really appreciate your recommendation for the product!
Kind regards,
Jamie
Delivered in time
Delivered in time; high quality product; very good service and app with video to help navigate the new device usage. My husband is pleased so far!
2025幎2æ12æ¥
Bathmate ããã®åç
Hi Kelly,
Thank you for your feedback. Great to hear your husband is pleased with the product and found the video content helpful!
Kind regards,
Jamie
Bathmate ããã®åç
Hi Brian,
Really appreciate you sharing your feedback, thank you! It's always nice to hear about great interactions with our support team, and glad you enjoy the quality of your product.
Kind regards,
Jamie
Nice experience
Nice experience. Suprise discount code sent to email and made it a really good buy. I appreciate the discretion in the billing. This product was recommended highly by a physician I know.
2025幎2æ17æ¥
Bathmate ããã®åç
Hi,
Thank you for sharing your experience. It's great to hear you enjoyed savings and took up the worthwhile recommendation from your physician!
Kind regards,
Jamie
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