Benheart ロゎ
りェブサむトにアクセス

Benheart レビュヌ 204

•
TrustScore 5段階評䟡の5

4.9

衣料品店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Gentilissimi, desidero esprimere la mia più sincera gratitudine per l’eccellente esperienza ricevuta. La vostra professionalità, la gentilezza autentica e l’attenzione ai dettagli rendono og... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ho acquistato una giacca in pelle stupenda ❀🔝 L'altissima qualità delle materie prime, la cordialità del personale, l'attenzione ai minimi dettagli ed alle esigenze del cliente hanno fatto sì che... もっず芋る

5぀星のうち5の評䟡

The two Benheart one-sized fits all pull over hoddies I received for Valentine's Day, are perfect for the cold temperatures here in Oklahoma. They both pair well with jeans or leggings. The material... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Benheart Lucca Oggi abbiamo acquistato altri giubbini Benheart nello store di Lucca. Siamo stati fra i primi clienti di questo negozio quando Ú stato aperto e ci ritorniamo sempre volentieri per nuo... もっず芋る

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

LIFE IN COLOR. All Benheart products are handmade in Italy using Italian raw materials and are constantly reviewed during the production process to ensure the quality of each product.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

204件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Gentilissimi,

Gentilissimi,

desidero esprimere la mia più sincera gratitudine per l’eccellente esperienza ricevuta. La vostra professionalità, la gentilezza autentica e l’attenzione ai dettagli rendono ogni acquisto qualcosa di davvero speciale.

La qualità dei prodotti Ú straordinaria e riflette tutta l’eleganza, il gusto e la tradizione che rendono Firenze unica nel mondo. È raro incontrare un servizio così raffinato, caloroso e impeccabile allo stesso tempo.

Grazie di cuore per la disponibilità, la cortesia e la passione che mettete nel vostro lavoro. È stato un vero piacere acquistare da voi e conserverò un ricordo meraviglioso di questa esperienza.

Con grande stima e riconoscenza,
Galinka S

2026幎5月25日
Benheart ロゎ

Benheart からの回答

Gentile Galinka,
le sue parole ci hanno profondamente emozionato.

Sapere che abbia percepito la passione, la cura e l’attenzione che mettiamo ogni giorno nel nostro lavoro Ú per noi la soddisfazione più grande. Cerchiamo sempre di offrire non solo prodotti di qualità, ma anche un’esperienza autentica, capace di trasmettere l’eleganza e l’anima di Benheart.

La ringraziamo di cuore per la fiducia, la stima e il tempo dedicato a condividere questo splendido messaggio. ❀

5぀星のうち5の評䟡

Quality and comfort

Easy shopping experience. My second pair. Excellent quality, well made and comfortable.

2026幎5月19日
Benheart ロゎ

Benheart からの回答

Thank you, Frank, for your trust. We hope to see you again soon. ❀😊

5぀星のうち5の評䟡

o sempre trovato bene con i


Mo sono sempre trovato bene con i prodotti di benhearth,sono semplicemente comodi selezionati con cura e passione per un ottima qualità di mercato anche come prezzo nulla da invidiare ad altri marchi.

2026幎4月24日
Benheart ロゎ

Benheart からの回答

Grazie Giuseppe 😍 . Torni presto a trovarci per i suoi acquisti futuri la faremo sentire nuovamente a casa 😊

5぀星のうち5の評䟡

Extraordinary Service and Quality

I had a wonderful experience working with Giuliano. He was prompt and timely and made everything so seamless. The purse that I got is beautiful and I will be a lifelong customer.

2026幎4月27日
Benheart ロゎ

Benheart からの回答

Thank you, SaraBeth, for the wonderful review. Enjoy your bag, and please come visit us again soon. ❀😊

5぀星のうち5の評䟡

When we visited the store in Florence


When we visited the store in Florence we had the pleasure of meeting Ben and Sara. They are so kind and generous, customer service is top notch. The quality of the items, be it a bag, jacket or belt, is top quality. They take such pride in their items and the work that goes into the items. Everything is amazing! Would buy again and again from Benheart without question!!

2026幎4月7日
Benheart ロゎ

Benheart からの回答

Thank you, Kelly for sharing your experience at one of our stores. ❀🙂
We’re glad you enjoyed your visit, and I’d like to thank you on behalf of Sara and Ben for the lovely mention. 😊

5぀星のうち5の評䟡

My leather jacket from my trip to Italy


My leather jacket from my trip to Italy got stolen last year in Mexico. Ben and his team were able to quickly make me a brand new one and turned it around so quickly! They are the best, truly. Amazing classic designs, the best quality. I have Ben’s shoes as well. I love all of his stuff. You cannot go wrong with this company and their products. Can’t say enough good things.

2026幎4月2日
Benheart ロゎ

Benheart からの回答

Thank you, Aron, for your kind words. I hope your new jacket will help you forget the unpleasant experience of the theft. ❀😊

5぀星のうち5の評䟡

Molto efficiente

2026幎4月2日
Benheart ロゎ

Benheart からの回答

Thanks, Elsa, for your feedback. Please contact us again if you need any further repairs. 🙂❀

5぀星のうち5の評䟡

Great customer service

Great customer service! I truly love how the staff greet you and make you feel at home when you walk through the door.

2026幎3月3日
自発的なレビュヌ
Benheart ロゎ

Benheart からの回答

Thank you for sharing your experience, Katherine. Come visit us again soon ❀ We’ll make you feel right at home. 😊

5぀星のうち5の評䟡

Scarpe fantastiche

Scarpe fantastiche, pelle morbida e calzata perfetta. Il prezzo non Ú certo poco ma valgono assolutamente quanto richiesto.

2026幎3月9日
Benheart ロゎ

Benheart からの回答

Grazie Annalisa della sua bellissima recensione e del suo ordine. ❀ Torni presto all’interno del nostro sito per non perdersi nessuna novità in arrivo. 😊

5぀星のうち5の評䟡

Amazing

The personalized attention and the quality of the products were beyond my expectations. The packaging was very well put together. I will definitely be making future purchases

2026幎3月9日
Benheart ロゎ

Benheart からの回答

Thank you, Danielle, for your wonderful feedback. ❀
Enjoy your purchase, and be sure to visit our website again soon so you don't miss out on any new arrivals. 🙂

5぀星のうち5の評䟡

Giuliano was very attentive and


Giuliano was very attentive and resolved my issue in a timely manner. He was very professional.

2026幎3月4日
Benheart ロゎ

Benheart からの回答

Thank you, Jazmin, for the wonderful review. ❀
Enjoy your jacket and come back and visit us soon in our stores. 🌈❀

5぀星のうち5の評䟡

Ben heart, garanzia di qualita'

Ben heart risulta piuttosto costoso ma equo se si considera la qualita' del prodotto, elevata! . Prodotto e servizio Top.

2026幎2月17日
Benheart ロゎ

Benheart からの回答

Grazie mille di aver condiviso la sua esperienza Christian . Siamo felici che sia contento del suo acquisto! 😊 Venga a farci visita presso uno dei nostri negozi! L'attenderemo a braccia aperte ❀

5぀星のうち1の評䟡

Warranty offered is not real. Inner lining not repairable.

Bought some leather shoes for €400 1.5 years ago and was told I had lifetime warranty for repairs. I was told today by email that that is "assistance", and will cost €80 for a resole, and that the inner lining is not repairable.

2026幎2月14日
自発的なレビュヌ
Benheart ロゎ

Benheart からの回答

Hi Andrew,

After wearing a pair of shoes for 18 months and walking in them until they are completely worn out, do you really think that Ferragamo, Gucci, or Prada would give you a brand-new pair for free? Even though their shoes cost at least €1,500?

We are a serious and honest company. NO ONE “told you something” verbally, because words are just words. We provide a written certificate, and everything is clearly stated on our website.

Within 60 days, if the issue is related to our craftsmanship, we replace the shoes free of charge. AFTER 60 DAYS, we guarantee lifetime assistance.

As you wrote yourself, after 18 months — around 600 days — you walked kilometers and kilometers in them. The sole is completely worn out and has even reached the inner lining.

Our company offered to replace the sole for €80, which is our actual cost. We did not charge you for shipping, which would normally be at least €100 round trip between Italy and the UK. We also covered the customs duties. Despite this, you chose to leave a damaging and unnecessary review.

We do not give in to pressure, nor do we allow ourselves to be threatened so easily. After 18 months of wear, NO COMPANY IN THE WORLD would provide the level of service we are offering.

So here is our challenge, and we accept the consequences:

Show us an example of a better warranty for shoes than ours, and we will gladly give you two pairs of shoes for free.

We remain at your disposal.

Ben
Founder of Benheart

5぀星のうち5の評䟡

Must Checkout

Grace was amazing! She took care of us as we were shopping for something specific. Even after we finished shopping she offered recommendations on where to go in Milan.

2026幎2月7日
自発的なレビュヌ
Benheart ロゎ

Benheart からの回答

Thank you, Liz, for your wonderful review. We are delighted that Grace made your shopping experience perfect and engaging. 😊

5぀星のうち5の評䟡

Leather Jacket Dream Comes True

On a vacation to Florence, my wife and I went to Benhearts to buy a leather jacket that I had eyed on their website. Luana showed me the jacket and explained the options (goat or lamb leather). Ben Heart was actually in the store and took it upon himself to measure me for the new jacket . I am 6’2” and wear 3XL US size. Three weeks later, I received the softest, finest brown leather jacket that you could imagine- dreams do come true :)

2025幎10月24日
自発的なレビュヌ
Benheart ロゎ

Benheart からの回答

We are delighted to have made your dream come true. We are always available to our customers to create their leather jackets and satisfy their every request. ❀

Come back and visit us soon. 🌈

5぀星のうち5の評䟡

Beautiful color and bag

Beautiful color and bag! Craftsmanship is amazing. I was introduced to this brand on a trip to Florence in 2024 and love the leather jacket I originally purchased there. Thrilled to add a backpack to my small collection and hope to be back soon for a bag, wallet, and belt. You can't go wrong with Benheart leather!

2025幎12月11日
Benheart ロゎ

Benheart からの回答

Thank you, Steph, for your continued trust in us.
For any further purchases, please visit our online store. We will be happy to satisfy your every request. ❀

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報