We used the Big Bus Tour to see the main sights in Abu Dhabi. The Grand Mosque and Presidential Palace were fantastic. The drivers were all so helpful and welcoming, especially Murganan and Raja, who... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Très bonne visite d'Abu Dhabi en effectuant les deux tours complets (ligne rouge et ligne verte) sur une journée. Beaucoup de monde le matin (étage supérieur parfois complet) et quasiment tout seul l'... もっと見る
企業が回答しました
Ich bin innerhalb kürzester Zeit in 5 verschiedenen Städten mit Big Bus auf Erkundungstour gegangen. Immer wieder gut und sehr informative Stadtrundfahrten, auch wenn es nicht gerade billig ist. Dafü... もっと見る
We thought the staff were very helpful. It was great to see that Raju helped people with strollers off the bus. He was very helpful at giving directions at stops. It stops at the main attractions. We... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Start your Abu Dhabi sightseeing adventure with a Big Bus tour. Our great city tour takes in the best of the Emirate's old and new charms, with stops at all the must-see attractions, including Sheikh Zayed Grand Mosque and the Emirates Palace Hotel. Flexible tickets and frequent hop-on, hop-off buses mean you can tailor your Abu Dhabi sightseeing experience to your own schedule, while entertaining and informative pre-recorded commentary in 8+ languages provides the perfect introduction to the city. Your Big Bus tour of Abu Dhabi also entitles you to great benefits, such as a free Yas Island Drive tour, giving you access to the city's main entertainment centre, Yas Marina F1 Circuit, Ferrari World theme park and Yas Waterworld park. You can also board a traditional Arabian Dhow Cruise along the Corniche. Best of all, you'll travel in comfort - our fleet of buses are purpose-built with air conditioning throughout.
連絡先
4.9
優良
367件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We used the Big Bus Tour to see the…Sheikh Zayed Grand Mosque
We used the Big Bus Tour to see the main sights in Abu Dhabi. The Grand Mosque and Presidential Palace were fantastic. The drivers were all so helpful and welcoming, especially Murganan and Raja, who ensured we got the correct entrance tickets for each venue. The on board commentary is excellent too. I would definitely recommend using the tour to see as much of this fabulous city as you can.
2026年2月19日
自発的なレビュー
Helpful staff
We thought the staff were very helpful. It was great to see that Raju helped people with strollers off the bus. He was very helpful at giving directions at stops. It stops at the main attractions. We were told that the route was disrupted a little due to the cycling. The commentary was also informative
2026年2月7日
自発的なレビュー
We had a great experience with big bus…
We had a great experience with big bus tours! Especially Raju is a great driver 🙏👍, very kind and helpful.
we missed signs on where the bus does stop.
The app is very handy to see where the bus is at the moment.
2026年1月23日
自発的なレビュー
For at komme til Sheikh Zayed moske
For at komme til Sheikh Zayed moske, skal man udfylde en formular. Nasim kom straks, og tilbød os sin hjælp. Han koblede os på sit eget net, og vi fik formularen udfyldt i fællesskab.
Et tip. Vil man gerne lytte til guiderne i bussen via hovedtelefonerne, medbring dine egne. Lydkvaliteten forbedres væsentlig. Der er rundt stik. Kan kun anbefale Hop on Hop off.
2024年3月1日
自発的なレビュー
Hop-on/Hop-off nie wieder in Abu Dhabi
Hop on/Hop off bin ich schon in vielen Städten gefahren. Das hier in Abu Dhabi hat damit aber wenig zu tun. Sehr teuer. Das größte Manko, der Bus fährt nur alle 3 Stunden. Steigt man einmal aus, muss man wirklich 3 Stunden warten, bis der nächste Bus kommt. Noch besser, von unserer Station, WTC, fährt man ca. 15 Min bis zur Abu Dhabi Mall - dann macht der Bus erst einmal 1 Stunde Pause! Unglaublich. Die Busbegleiterin hat von Dienstleistung und Service noch nichts gehört und kam uns ziemlich frech entgegen. Das machte der Busfahrer zum Glück aber wieder gut. Und bei der zweiten Tour wurde es nicht besser. Da fiel dann die Audioanlage auf dem Außendeck aus und konnte auch nicht wieder gestartet werden. Ich kann den BigBus absolut nicht empfehlen!
2022年10月4日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Dear Valued Guest,
Thank you for sharing your input with us.
We are sorry to learn that you did not enjoy your sightseeing tour on your last visit for the given reasons.
Customer service is our number one priority; Your feedback will be relayed to the customer service team to further improve the service.
Our buses are thoroughly inspected for any technical or mechanical faults, we do apologize if any has occurred on the day.
Kindly reach out to us should you wish to share further details in order for us to look into the matter further.
We look forward to welcome you once again on board the Big Bus Tours.
Best regards,
The Big Bus Abu Dhabi Team
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating. Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review!
We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
A lady in a short and blonde hair
on feb. 20 in yass mall..she is very rude I'm just ask here some of the details about the big bus tour. She can't talk very nicely as well...and she keep talking in her mobile phone..even I'm asking her.
From, Lebanese girl
2020年2月21日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Ingannati !
Ingannati !
Prenotati e pagato (caro) 2 biglietti on line per il 29 dicembre . La direzione rispondeva velocemente con addebito e congratulazioni per l'acquisto.Avevamo chiesto informazioni di come raggiungere la fermata più vicina a Central Bus Station in quanto arrivavamo da Dubai, oggi 4 gennaio stiamo ancora aspettando. Assistenza cliente online inesistente . I bus (2 o 3 al massimo) passano ogni ora e più ,noi sulla Corniche Road abbiamo aspettato 100 min. Sconsigliamo vivamente di servirsi di questo Bus.Consigliamo invece di visitare le principali attrazioni con il Taxi (molto conveniente) veloci ed economici . Le attrazioni che propongono nel loro tour sono un .....sogno, addirittura due linee quando si riesce a malapena visitare una attrazione soltanto.
Ad Abu Dhabi questo bus dovrebbe essere soppresso per non ingannare altri turisti . La Mappa e i tempi che propongono sono ingannevoli.
2020年1月4日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Trés bonne visite d'Abu Dhabi.
Très bonne visite d'Abu Dhabi en effectuant les deux tours complets (ligne rouge et ligne verte) sur une journée. Beaucoup de monde le matin (étage supérieur parfois complet) et quasiment tout seul l'après-midi. Personnel compétent, efficace et agréable, en particulier un des chauffeurs: Murugan. Attention pour le grand tour (ligne verte), il y a beaucoup de vent si vous êtes à l'étage à l'arrière.
2019年11月13日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Recent trip
Well organised and friendly drivers and hosts, but limited available time to enjoy more than one stop-off, due to timetable constraints.
First bus at 09.45 and last bus at 17.00.
Buses reasonably comfortatable with A/C and headphones for commentary.
No toilets available.
2019年10月30日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Very nice and informative
Hello, I took the Deluxe ticket with my parents visiting Abu Dhabi and it was very good, very nice and very informative, I am delighted!
except for two things: the Dhow cruise no longer exists and the yacht cruise is not very good and not very "VIP".
but the rest was fine!
Thank you
2019年9月30日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
good - But not good enough
One hour between every bus in Abu Dhabi is definitely too long. The bus station on gps were not exactly located. We missed the bus and took a taxi...
And 20 Minutes waiting time at 45 degrees was heavy. Every 30 Minutes every bus would be perfect. And locate your gps points exactly! And point of interest with a walk of more than half an hour ( Iranian Souk) is a Little bit to much with that temperature.
2019年10月10日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Excellent service
Crew are friendly and helpful with warm hospitality and contagious smiles.
Would be a great if you will provide a bottle of water during the trip especially this summer. Would be a nice gesture for your passengers and for sure they will praise you for it.
Thanks it was an excellent experience with you guys. Keep it up!
2019年9月16日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Friendly staff
Thank you to the very friendly and courteous staff team and special thanks to Ahmed.
I thoroughly enjoyed discovering Abu Dhabi with BigBusTours.
2019年5月29日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
We had friends over recently and took…
We had friends over recently and took them on this tour. Great experience even for us 'locals' !
2019年5月7日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Really not worth at all! Very unpleasant
Always very happy with BigBus but really not this time. They changed the map before we arrived without letting us know by mail. Really to expensive for what it is in Abu Dhabi. BigBus in Dubai was great last year. On the website they mentionned a City Pass but we never got this one and nobody here knows what this is. It’s just a waste of time and money. If you are on Yas Island, just take the Yas Express, it’s for free, or take the public bus, it’s cheap.
2019年5月6日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
A great time viewing Abu Dhabi
We had a great time viewing the city of Abu Dhabi. Everything was great and the information we were provided was really interesting. I recommend this tour to everyone that wants to see the city.
2019年4月22日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
I purchased ticket for 2 which includes…
I purchased ticket for 2 which includes show cruise.
I am not able to understand that cruise finishes at 4 30 and last bus lease 4 30. Why this connection is exactly same time and if u reach 430 from cruise u cannot walk to bus pickup point in few seconds.
And the more big thing staff of big but at marina mall point. Very non cooperative and with poor customer service to handle such situations.
Pls work on it to show good gestures to visitors.
2019年3月31日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Helpful
Helpful, friendly staff and drivers. However, the dhow cruise is not available (for maintenance, I do not know) on the dates we availed of our deluxe ticket.
2019年3月22日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Really good day saw lots of fab things…
Really good day saw lots of fab things definitely recommend it
2019年3月19日
自発的なレビュー
Big Bus Tours Abu Dhabi からの回答
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。