Ein wirklich schlechtes Unternehmen, in dem ein ungebildeter, ungebildeter und ungebildeter Mitarbeiter ohne Deutschkenntnisse mit der Leitung betraut wurde!!! Ebenso wurde ein Architekt, ein ehemalig... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
tolle Stadtbesichtigung die Bustour mit den zu hörenden Informationen war sehr interssant gestaltet und man lernt Wien aus einem ganz anderen Blickwinkel kennen. Für mich persönlich ein kleiner negat... もっと見る
企業が回答しました
Bus und Route sind super aber die Info über die Sehenswürdigkeiten sind monoton, lieblos ohne Charm und Schmäh.....nicht wienerisch sondern von einer Deutschen vorgetragen und die Mariahilf Strasse he... もっと見る
企業が回答しました
Wir waren über Neujahr in Wien und konnten mit BigBusTours viel von der Stadt sehen. Besonders hat uns die Stadtrundführung beim Yanis gefallen. Die App-Mitarbeiter haben trotz der Feiertage innerhalb... もっと見る
Narration on bus very limited
Narration on bus very limited. There was plenty of time between stops where we could have been hearing more about Vienna. Basically they piped in classical music for majority of time.
I would not recommend this bus tour. It was mediocre at best. If I wanted to just hear classical music I could have downloaded on my phone and just listened. I wanted to learn more about Vienna.
2018年3月17日
自発的なレビュー
Big Bus Vienna からの回答
Dear Adrienne,
thank you for your feedback.
We take the opinion of our customers very serious and will discuss that point in our next meeting.
If you want to discuss it further, feel free to contact us anytime: infovienna@bigbustours.com
Best regards,
Big Bus Vienna
gelangweilte deutsche Frau informiert fehlerhaft über Sehenswürdigkeiten Wiens!
Tour ist gut, das Personal freundlich!
Leider wird die deutsche Information, die man mithören kann nicht von einem Wiener od einer Wienerin vorgetragen, sondern von einer gelangweilten Deutschen, die Straßennamen falsch ausspricht (es heißt Mariahilfer Straße und nicht Mariahilf Str.!!!)
und über unsere Sehenswürdigkeiten unnötige, sogar beleidigende Information erzählt:
...das Rathaus sei zu übertrieben, die Votivkirche deplatziert...das ist eine FRECHHEIT so etwas zu sagen!!!!!
Nach 15 min hab ich die Kopfhörer ausgestöpselt, weil ich dieser monotonen Stimme nicht mehr zuhören wollte.
Vielleicht können Sie für die deutschsprachige Information dieser Touren ja jemand anderes - ein wenig wienerischen - finden...
2018年3月14日
自発的なレビュー
Big Bus Vienna からの回答
Dear Jeannie,
thank you for the great feedback regarding our tours and staff, we are happy to have such friendly colleagues like them!
Regarding the commentaries, we are happy to tell you that we completely renewed them a few weeks ago and would love to welcome you back as soon as possible, to try them out and give us a second chance!
Kind regards,
Big Bus Vienna
Big Bus Vienna からの回答
Dear Anne,
thank you very much for the 5 points and the good feedback!
We are always glad to see that our passengers enjoy our tours.
All the best from Vienna,
Big Bus Vienna
Big Bus Vienna からの回答
Dear François-Eric ,
thank you for the good points and your feedback!
We hope to welcome you back soon in Vienna or any other Big Bus destination!
Kind regards,
Big Bus Vienna
Super!
Everything was very good: buying a ticket over the Internet, comfortable buses, polite drivers
2018年2月28日
自発的なレビュー
Big Bus Vienna からの回答
Dear Evgenii,
thank you very much for the full points and the lovely feedback regarding our service and drivers!
We hope you had a great time in Vienna!
Best regards,
Big Bus Vienna
Altamente recomendable!
Todos los tours que hicimos estuvieron muy bien, tanto la explicación en el autobus de la línea roja y azul, como el tour nocturno y andando con Charles, muy divertidos.
Lo recomendamos para tener una buena visita a Viena si no se dispone de demasiado tiempo.
2018年2月26日
自発的なレビュー
Big Bus Vienna からの回答
Dear Bea,
thank you very much for the 5 points and the really good feedback regarding our two lines, the night and walking tour and our guide Charles!
We will make sure to pass on the praise to him.
We hope to welcome you back soon!
Best regards,
Big Bus Vienna
Big Bus Vienna からの回答
Dear Patrick,
thank you so much for the full points and the short but great feedback!
We hope to welcome you back soon!
Best regards,
Big Bus Vienna
Helpful and informative staff
Helpful and informative staff. Inclusive walking tour guide was entertaing and full of lots of extra insight into life in Vienna.
2018年2月22日
自発的なレビュー
Big Bus Vienna からの回答
Dear Christine,
thank you for the full points and the great feedback regarding our colleagues on the street!
We are glad that you liked our service and tours.
We hope to welcome you back soon!
Best regards,
Big Bus Vienna
The only issue I had was Lake Tour
The only issue I had was Lake Tour. I arrived at stop 16 10'_minutes to 11 waited 30 minutes no agent, got in the next bus to 1 only to be informed that I should have gone down the show to commence as that stop has no agents on Sunday. Messed up my timing for the reminder of the day, give all information at the beginning
2018年2月21日
自発的なレビュー
Big Bus Vienna からの回答
Dear Elizabeth,
thank you for the feedback.
We take the opinion of our customers very serious and will discuss that point in our next meeting.
Nevertheless we hope you had a great time in Vienna!
Best regards,
Big Bus Vienna
Genialny sposób na zwiedzanie miasta…
Genialny sposób na zwiedzanie miasta ... doskonała obsługa, świetna aplikacja.
2018年2月18日
自発的なレビュー
Big Bus Vienna からの回答
Dear Piotr,
thank you so much for the full points and the great feedback!
We are glad that you praise our service and the application.
We hope to welcome you back soon!
Best regards,
Big Bus Vienna
Big Bus Vienna からの回答
Dear Davila Franck,
thank you for the good points and the nice feedback.
We are glad that you enjoyed your time with Big Bus Vienna and hope to welcome you back soon!
Best regards,
Big Bus Vienna
Tolle Möglichkeit, um sich einen ersten Überblick über die Stadt zu veschaffen
Super! Wir können Big Bus Vienna nur empfehlen. Es war die perfekte Möglichkeit, sich am ersten Tag einen ersten Überblick über die Stadt zu schaffen.
2018年2月4日
自発的なレビュー
Big Bus Vienna からの回答
Dear Kai,
thank you for the full points and the great feedback!
We are happy that you enjoyed your time with Big Bus Vienna and hope to welcome you back soon!
Best regards,
Big Bus Vienna
Bus und Route sind super aber die Info …
Bus und Route sind super aber die Info über die Sehenswürdigkeiten sind monoton, lieblos ohne Charm und Schmäh.....nicht wienerisch sondern von einer Deutschen vorgetragen und die Mariahilf Strasse heisst Mariahilferstrasse , so nebenbei berichtigend. Auch ist unser Rathhaus nicht übertrieben und auch die Votivkirche nicht deplaziert. An dem Konzept müsste dringend gearbeitet werden. Wir waren vor ein paar Tagen in Hamburg, die Sightseeingtour dort war einfach genial. Die Tour heute sehr enttäuschend. Schade 😔
2018年1月21日
自発的なレビュー
Big Bus Vienna からの回答
Dear Elisabeth,
thank you for your honest feedback!
We are glad that you liked our tours and routes and we are very happy to tell you, that we have new commentaries on our buses since this week!
For that reason we would like to welcome you back soon on board of Big Bus Vienna to have a comparison.
Best regards,
Big Bus Vienna
A very pleasant surprise
I booked a couple of tickets as a ‘just in case’ for our Vienna winter break. But actually the Big Bus tours turned out to be the stars of the show. They were great.
There is genuinely no better way to get a grasp on the general layout of the place, and informative commentary keeps your interest. The red route is better, but you get the blue route anyway, so use it.
We also did an evening tour with live commentary from a very entertaining guy called Charles. He deserves a mention because he was great fun.
I’m so impressed with my first trip with Big Bus, they are excellent value for money, and much better than you’d expect.
2018年1月18日
自発的なレビュー
Big Bus Vienna からの回答
Dear Alan,
thank you so much for the full points and the lovely feedback!
We are glad to see that you enjoyed our tours and especially the live guided tour with Charles! We will make sure to pass on the praise to him and we hope to welcome you back soon!
Best regards,
Big Bus Vienna
Fine Tour
A recommendable tour, however the storytelling wasn't always in sync with the actual places to be seen through the windows. The plan on the map wasn't easy to follow and had some gaps.
2018年1月15日
自発的なレビュー
Big Bus Vienna からの回答
Dear Matthias,
thank you for the 3 points and the feedback. We are glad that you recommend our tour and we will discuss your input about the comments and the plan in our next meeting.
We hope you had a great time in Vienna!
Best regards,
Big Bus Vienna
Good service although could be better:
Good service although could be better:
* bus timetable wasnt kept to meaning never knowing how far the next bus was
* Using wifi meant you had ability to track and publish what we were doing with this - made us not use the wifi.
* unable to know how long the wait for the bus was
* staff were friendly and helpful
2018年1月12日
自発的なレビュー
Big Bus Vienna からの回答
Dear Glen,
thanks for the good points and interesting feedback. We will discuss your input in our next meeting. Regarding our team on the street, we are very happy about your praise and will pass it on to them.
Best regards,
Big Bus Vienna
Practical start to visit a city.
As an off season visitor there were no hitches! Good day tours and night tour...and on time with help at most stops. I often use Big Bus tours.
2018年1月10日
自発的なレビュー
Big Bus Vienna からの回答
Dear Linda Borne,
thanks you very much for the 5 points and the nice feedback!
We are glad that you are trying out the various Big Bus Tours in different cities and, of course, we are pleased that you also enjoyed the tours with Big Bus Vienna.
We look forward to welcoming you back soon in Vienna or in one of our other Big Bus destinations.
Best regards,
Big Bus Vienna
Big Bus Vienna からの回答
Dear Josef Kovac,
thank you very much for the full points and this great feedback!
We are glad to see our guests happy!
Best regards,
Big Bus Vienna
We were satisfied with everything …
We were satisfied with everything except that we purchased a 3 day pass in Vienna based on being told it included a river cruise only to find out it wasn’t running during the time we were there. Otherwise it was a repeat.
2018年1月8日
自発的なレビュー
Big Bus Vienna からの回答
Dear Barbara Reyes,
thank you for the good points and the feedback.
In fact, not all river cruise lines are open during the winter season.
Except the Route C (City Cruise), which runs 4 times a day.
Nevertheless we hope to welcome you back soon.
Best regards,
Big Bus Vienna
A Wonderful Beginning
A Wonderful Beginning
It was a great experience and we saw an overview of the Vienna and then we selected where we wanted to visit. Getting on and off in the cold weather made it easy to see many things we might have missed.
The bus was clean, heated and the audio system worked perfectly
2018年1月7日
自発的なレビュー
Big Bus Vienna からの回答
Dear Vivian,
thank you for the 5 points and the great feedback!
We are happy that you enjoyed the tour and the information from our commentaries.
We hope to welcome you back soon on board of Big Bus Tours!
Best regards,
Big Bus Vienna
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