I've never experienced such a rip-off. They used an exchange rate that was 15.60% worse than the regular rate, so they quickly deducted 343 RON, or â¬65, from my 2200 RON. The normal exchange rate is 5... ãã£ãšèŠã
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My Revolut card got stuck in their MBA ATM. Did not take resposability for their faulty card ejecting mechanism. Now I need to wait for another Revolut card to get shipped. Thanks a lot, BRD! Al... ãã£ãšèŠã
Serviciu recuperare creanÈe extrem de proasta comunicare. DiscuÈia extrem de neplÄcutÄ, atitudinea extrem de deranjanta. La înaintarea unui termen de una-doua zile mi s-a retezat tÄios. "Una sau d... ãã£ãšèŠã
O bancÄ care te furÄ! AstÄzi aceastÄ bancÄ mi-a golit contul complet în douÄ tranzacÈii! TranzacÈiile nu au fost realizate de mine, au fost fÄcute de bancÄ direct fÄrÄ a cere aprobarea tranzacÈiei! Ac... ãã£ãšèŠã
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I've never experienced such a rip-off
I've never experienced such a rip-off. They used an exchange rate that was 15.60% worse than the regular rate, so they quickly deducted 343 RON, or â¬65, from my 2200 RON. The normal exchange rate is 5.23, but they charged me 4.52 RON per euro. This bank is, in my opinion, the biggest rip-off in the world; avoid this bank!
Cea mai proastÄ bancÄ posibilÄ
Cea mai proastÄ bancÄ posibilÄ, fugiÈi cât puteÈi de BRD!!!
De câteva luni bune încerc cu mama sa intru in contul ei din aplicaÈie, pt a-i verifica conturile "in timp real". Cu mama lângÄ mine, am fotografiat de cel puÈin 5 ori cardul de identitate si i-am fÄcut scanarea facialÄ, degeaba, in final nu se poate întra in cont si gata. Deci trebuie iar sa o iau pe mama (o femeie de aproape 80 de ani) sa o duc la bancÄ personal (iar asta se întâmplÄ de câteva ori pe ani, dealtfel), pt a i se debloca iar posibilitatea de a accesa contul online...MenÈionez ca sunt la clauza de împuternicire de ani mulÈi, pentru contul mamei.
In ce secol din evul mediu e ancorata aceastÄ bancÄ??
O plângere la "OPC" cred ca nu ar face rÄu, cu ceva amenzi usturÄtoare pt BRD, cÄci este inadmisibila bÄtaia de joc perpetua faÈÄ de clienÈi!!!
One of the most worst bank in Romania.
One of the most worst bank in Romania.
Cruel on garnishment
It is one of the worst banks in Romania.
The online banking application is among the poorest on the market: weak and counterâintuitive.
When it comes to garnishments, they hit you hard. While all other banks in Romania leave automatically renewed term deposits untouched when a garnishment is applied, BRD breaches the contract and does not renew them automatically â they manually close them instead.
Unlike reputable banks, BRD does not notify you when a garnishment is placed on your account, nor when the garnishment is lifted.
Their garnishment fees are enormous: 20 lei (garnishment processing fee) + 30 lei (garnishment payment fee).
There is no serious reason to choose BRD over other banks. Only CEC Bank performs worse.
Cea mai slaba banca din Romania,îÈiâŠ
Cea mai slaba banca din Romania,îÈi blocheazÄ contul Èi cardul fÄrÄ sa se mai poatÄ redeschide"Irevocabil"si trebuie sa Èi emiÈi altul pt un transfer de 5000 RON.
FugiÈi de ei nici sa nu va uitaÈi la ea pe strada.
Au pÄÈit ambii parinti,dacÄ eÈti mai in vârstÄ Ã®Èi bat joc de tine.
RuÈine BRD
Rude employee that was even arguingâŠ
Rude employee that was even arguing with me ended up just wasting my time and delaying a project. I am now considering closing my BRD account. For you own sake, please avoid this bank at all cost!
Slow app & unhelpful customer support
Had my first bank account with them. Awful.
Their ATMs are always broken, the card had to be remade because the picture on it (was an ISIC) wasn't clear (who's fault is that?) And they still email me to activate the card or it will be blocked???
This was just when I made it! A year ago I tried to use Western Union and had my account blocked, had to call them and wait a whole day to get my card unlocked.
Now here's the fun part, i try to make a payment and it doesnt go thru because their app sucks and won't let me authorise the transaction, awesome, I do it again and it goes thru. The next day I wake up to 0 funds, I call them and they a man tells me I made a transaction and the money went thru (it was paypal, i had cancelled it long before). The guy didn't provide me any info and I didn't know an overdraft could happen, he didn't even bother explaining to me (my money should have been released the first time it had not gone thru). I call again at another department and a lady quickly solves my problem. Many of theur employees have no interest in helping you!
Nesimtire crasa BRD Timisoara- Gh. Lazar
Am asteptat 40 de minute sa inchidem un cont. Lucreaza o singura persoana la un singur ghiseu.Nu as mai deschide cont la aceasta banca nici daca ar fi ultima banca din lume. Nesimtire crasa incepand de la directorul de agentie Dorina Huza si pana la ultima persoana din aceasta sucursala de pe Gh. Lazar, Timisoara, cu servicii de toata jena! Lipsa totala de respect la adresa clientilor!
P. S.: am dat 1 stea ca nu am putut da mai putin.
Am mers la o unitate din Târgu MureÈâŠ
Am mers la o unitate din Târgu MureÈ cartierul Tudor Vladimirescu sÄ Ã®mi fac un card de credit. Erau deschise 6 ghiÈe , specific cÄ,doar unul dintre ele era ocupat când am ajuns la rând mi sa cerut numÄrul de telefon Èi voi fi eu anunÈat când pot sÄ revin deoarece doamna care era la ghiÈeul respectiv trebuie sÄ plece........unde va. Din 6 ghiÈe doar unul Èi doar doamna face carduri de credit ???? Ãntrebare ce fac ceilalÈi angajaÈi care la momentul respectiv nu erau ocupaÈi ?????
data theft
The worst business ever in Romania. They weren't able to open my accounts in two weeks, as they kept saying that they have errors. So I went back to close my account, and now I realize they are just trying to steal personal data and probably sell it to other companies. I asked for my data to be removed, but they refused and kept sending me emails. This is proof that they are stealing personal information. DO NOT GO NEAR THEM
Serviciu recuperare creanÈe extrem deâŠ
Serviciu recuperare creanÈe extrem de proasta comunicare. DiscuÈia extrem de neplÄcutÄ, atitudinea extrem de deranjanta. La înaintarea unui termen de una-doua zile mi s-a retezat tÄios.
"Una sau doua zile! Ori ,ori! "
Nu as mai lua credit de la ei "NiciodatÄ"! Nu as mai accesa nici un fel de produs financiar NICIODATÄ! Restanta 78 euro , suma relativ mica.
BRD has not updated information onlineâŠ
BRD has not updated information online about card about internet bankink app,you waste the time by updatig information after that you have to go on bank is ridicolus,you don t take a credit you gest want to use internet banking
O bancÄ care te furÄ
O bancÄ care te furÄ! AstÄzi aceastÄ bancÄ mi-a golit contul complet în douÄ tranzacÈii! TranzacÈiile nu au fost realizate de mine, au fost fÄcute de bancÄ direct fÄrÄ a cere aprobarea tranzacÈiei! AceastÄ bancÄ este bazata pe hoÈie! EvitaÈi aceÈti tâlhari! Am depus plângere la poliÈie împotriva BRD pentru furt calificat! EvitaÈi aceastÄ bancÄ, aceÈtia trebuie dizolvaÈi de pe piaÈa româneascÄ!
Cea mai tâmpitÄ banca din România
Cea mai tâmpitÄ banca din România. Mergi sÄ scoti bani de la bancomat cu un card din alta ÈarÄ( le plÄteÈti si comisionul de 10% din suma scoasa) Èi te trezeÈti cu cardul blocat in bancomat, Èi-l scoate din spate Èi Èi-l aratÄ Èi iÈi spune ca daca banca de unde ai cardul nu le trimite un email ei in 8 zile distrug cardul ca asa e protocolul. Bancile din afarÄ nu trimit email-uri pentru cÄ ei nu blocheazÄ carduri. Èi uite asa vii in "minunata Romanie" sÄ le platesti lor comisioane la retragere Èi rÄmâi fÄrÄ card. Aveti grija unde retrageti bani cu un card din afarÄ evitati Brd.
Cred ca vorbim de cea mai tampita bancaâŠ
Cred ca vorbim de cea mai tampita banca din Romania!
Astept un transfer de o saptamana!
Am pierdut un deal din cauza incompetentei acestora.
O sa pun toata familia sa.si retraga banii de la aceasta banca de kkt!
Cea mai proasta banca posibila
Cea mai proasta banca posibila, nu le merge online.-ul , nu vor sa dea codul de utilizator, feriti-va
Poor online services
Itâs unbelievable that as a customer you CANNOT apply online for a debit card, although on BRD.ro website they say itâs â100% onlineâ?!? I have to call the Client services support to request for a card. Really?!? Why the YouBRD doesnât have this option?
I am more and more dissatisfied with the poor services BRD is offering whilst having the highest admin commissions for a standard account! Canât they invest those money in developing online solutions worthy of 21st century instead paying agents to stay on the phone to issue debit or credit cards?
Iâm really considering closing my account with them!
As an advice for new customers looking to open an account in Romania: avoid BRD!
Marius
BRD blocked all my accounts since 09thâŠ
BRD blocked all my accounts since 09th of may without any legal reason or explanation. I made at least 5 written complains and more then 30 phone calls during this period requesting the release of my money, proving them i am a reliable person, the money are mine and i did nothing wrong with papers and documents. Nothing could make BRD even answer my complains, all this time they treat me not like a customer, but like a unimportant person with no right.
Further i will attache the last message sent to BRD, in which i had to almost beg for my rights
"Hello! Considering the absence of a response from you to the countless requests to unblock my accounts and the amounts they contain, I feel compelled to write to you again. My accounts have been blocked since 05/09/2023 without any plausible explanation, even more so without any legal basis. Therefore, tomorrow, 05/23/2023, it will be two weeks since you blocked my money for no reason. I am deeply disappointed by the way you handled my case, despite the openness I showed towards your requests.
I consider that an unreasonably long period has passed since you blocked the amount of 7946 lei, the vital sum of money for my family's daily life, indirectly sabotaging the life of my family members, which is undoubtedly against the constitution and my rights to Romanian citizen.
Considering your lack of reaction, as well as the certainty that there is no legal reason to justify your actions or any fault of mine, if you do not fix the problem in the shortest time, I feel compelled to complain about your abuse, on all media. Understanding the sovereignty you think you have at your disposal as a bank, I consider that advertising as unfavorable as possible helps you understand the anxiety and stress you have caused me in the last two weeks.
Please respectfully send me an answer as soon as possible related to this problem!"
The worst bank in Romania
The worst bank in Romania, they don't reply to emails they decisions without your concern, Block your account without any legal justification, I had a transaction with someone you bought something from me, he made the payment to my brd account and latter called the bank seeking a refund, brd call me and I provided all the neccesary proof to justify the fact that the payment was made legally and yet, my account was blocked and closed!!
FAULTY MBAs and ATMs! More maintenance required!
My Revolut card got stuck in their MBA ATM. Did not take resposability for their faulty card ejecting mechanism. Now I need to wait for another Revolut card to get shipped. Thanks a lot, BRD!
Also, thier faulty MBA wouldn't take my euro bills (error in banknote transport system) on multiple occasions. Couldn't exchange them for local cash, couldn't deposit on my BRD card.
On the plus side, they may have the best banking app in Romania, so I'm stuck with them.
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