I made a mistake when ordering and this was quickly and efficiently dealt with by Katie ? Who listened carefully - a rare occurrence. Explained where I had gone astray. Cancelled the order and ar... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Prompt and perfect delivery. Delicious recipe's with no compromise to homemade. Extremely cost effective, you would struggle to make the same for yourself at the same price, with no waste and time fri... もっと見る
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Delivery on time, well packed and straight in the freezer. The thing I like about Ruby food is that there are little or no harmful additives and it tastes delicious. My husband is 90 and I'm headi... もっと見る
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Such a disappointment. I bought from ByRuby around 6 years ago and it was excellent. I presumed it would be the same. Whilst the food is still tasty, there is so little protein and so much sauce that... もっと見る
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企業情報
当該企業による記述
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
連絡先
2 McNicol Drive, NW107AW, London, 英国
- feedback@byruby.co.uk
- byruby.co.uk
4.5
優良
2008件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Yummy home made meals
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
2026年4月8日
byRuby からの回答
This is wonderful to hear, thank you so much for letting me know.
Delighted you have enjoyed the food.
Milly
byRuby からの回答
Hello Margaret,
Very sorry to hear that you didn't enjoy the food. I hope you might try us again in the future!
Milly
Food is great but .....
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
2026年4月7日
byRuby からの回答
Hello Christina,
I am most grateful for your feedback, thank you very much. We use a fully welded film as when we tested using peelable films, they peeled away too easily and we got lots of complaints. There is always lots of progress in packaging and we continue to try our best to make the best choices. Delighted you have enjoyed the food all the same.
Milly
These meals are of resturant qaulity
These meals are of resturant qaulity, and are the best my wife and i have tried. The delivery and order are second to none. We will be ordering for a long time to come.
2026年3月31日
byRuby からの回答
How lovely to hear, thank you so much for the great review Brian!
Best ever ready meals
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwaveable.
2026年3月25日
byRuby からの回答
Thank you so much Bee, this is wonderful to hear. Delighted that you have enjoyed the food
Quick delivery of very good food
Order csme very well packed very quickly. The meals eaten so far were very good.
2026年3月31日
byRuby からの回答
Hello Beryl,
Many thanks for your glowing review, it is much appreciated and I'm delighted that you have enjoyed everything.
I look forward to you tasting more
Milly
byRuby からの回答
What a lovely review, thank you so much Pauline!
byRuby からの回答
Hello Carol,
Thank you for the lovely review, this is great to hear and I'm delighted that you have enjoyed the food so far.
Milly
byRuby からの回答
Sorry to hear you didn't enjoy the food David, I hope you will try us again sometime!
good cooking needs to include innovation.
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the top four national uk suppliers. Their best dishes are the Coque au vin, whilst the pastry of the Chicken, leek and bacon pie is simply unbeatable, as is the whole dish. However I wish they would occasionally extend their range - if only by experimenting with an extra different dish each month
2026年3月31日
byRuby からの回答
Thank you Edward, we are working on innovation and should have some new recipes in the coming months. As I have previously mentioned, it is most important to us that we can maintain the quality and consistency above numerous recipes. I am most grateful for your regular custom!
They are delicious I certainly will be…
They are delicious I certainly will be ordering some more in the future
2026年3月26日
byRuby からの回答
Wonderful to hear, thank you Jean!
Best food delivery I’ve tried so far
Very tasty and home made. You can tell it’s quality ingredients for the price.
2026年4月9日
自発的なレビュー
byRuby からの回答
What a lovely review, thank you very much!
Absolutely delicious home made food
Absolutely delicious home made food - for my oven! Delighted to have time back and feel I’m being cooked for when I walk into the kitchen and such amazing smells. Will definitely buy again.
2026年3月26日
byRuby からの回答
So lovely to hear, thank you so much for your review
byRuby からの回答
So kind Paul, thanks so much and delighted you've enjoyed the food!
Just what we need
Just what we need
The good is amazing, we love it I ordered every two weeks
I have chronic health issues so it’s a great way to get lovely food without any energy sapping activity
I would say the quality is better than any other pre prepared meals and we’ve tried quite a lot
2026年4月4日
自発的なレビュー
Great tasting food
Great tasting food, my first purchase, the only problem I had was delivery it was put on a step in another street, my neighbour went and retrieved it for me,I have mobility problems not good for me.
2026年3月19日
Easy Ordering. On time. And Delicious Food.
Ordering was easy. The order arrived on the day selected. The food is really well packaged. The food is delicious. I will certainly order again.
2026年3月19日
Had one of their Fish Pie meals
Had one of their Fish Pie meals. All mashed potato and very little Fish. Disappointing considering the price!
2026年4月1日
自発的なレビュー
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