Camden & Co レビュー 

174
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came across Camden & Co on Instagram and as someone who spends more than I'd care to admit on home accessories I was naturally intrigued. I now own 4 styles of Camden & Co cushions which are spread... もっと見る

企業が回答しました

5つ星のうち1の評価

I received my order and it was damaged. I did ask for a full refund which i did get but was charged for the delivery. So not entirely happy. I did offer to send the item back and was told no need. I d... もっと見る

5つ星のうち5の評価

Ordered a lovely small vase which unfortunately arrived broken during transit. Emailed Kelly at Camden and they responded straight away and sent out a replacement which arrived perfect. Thankyou so m... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a set of cushion covers from here and accidentally put an old shipping address into the delivery info section when I was paying.I contacted Camden and Co and spoke with Louise, who sorted th... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. インテリア デザイン店
  3. 家具の付属品

当該企業による記述

Camden & Co was created from a love and passion for interior design. Having sourced items for friends and family for years, we decided it was the right time to bring curated collections of quality homeware products, soft furnishings and decor to a wider market. At Camden & Co, we pride ourselves on having a beautiful selection of home interior pieces that offer high end quality at reasonable price points, bringing a touch of affordable luxury to your home interiors.


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4.0

ほぼ満足

TrustScore 5段階評価の4

174件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 8%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(174)

過去12か月のレビュー数: 45

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My order was for cushions

My order was for cushions . They are amazing and well finished off . They finish my room off

2024年5月28日
Camden & Co ロゴ

Camden & Co からの回答

Hi Jenny,
Thank you so much for taking the time to leave us a review, we're so pleased to hear you love your cushions!
Best wishes,
Kelly

5つ星のうち5の評価

I have ordered cushions from Camden &…

I have ordered cushions from Camden & Co and I’m very satisfied with what I got for my money. Was greatly satisfied with the delivery times & quality speaks for itself. Highly recommend!

2024年6月3日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you for the lovely review Attila! So happy to hear you love your order.
Best wishes!

5つ星のうち5の評価

This is my second order and i am…

This is my second order and i am impressed and also pleased withmy cushions. Great quality. Highly recommended

2024年5月23日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you so much for the lovely review! We're so happy to hear you're pleased with your cushions :) Best wishes, Camden& Co

5つ星のうち1の評価

Awful experience with Camden and Co

I had an awful experience with Camden and Co a few months ago. They refused to offer a refund within 14 days with no regards to distance selling regulations. They even lied and said the cushions were bespoke to try and get out of issuing a refund. After doing an google image search of the cushions to prove they were not bespoke I was shocked to discover their prices were ten times more than other retailers for exactly the same cushions! I quoted information from Which, the consumer council and government websites they still wouldn’t agree to a refund so I had to go through PayPal to resolve the issue. Refund was promptly agreed to once PayPal put the funds on hold. I want other people to know that they don’t accept returns or comply with distance selling regulations before getting caught out by this company.

2023年12月21日
自発的なレビュー
5つ星のうち5の評価

Would definitely recommend

Fast shipping and great quality, would definitely recommend to family and friends to order from this company.

2024年5月9日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you for your lovely review Lucy! We're so glad to hear you loved your items :)

5つ星のうち5の評価

Quality cushions and Delivery Perks

Bought some of the Jessica cushions for my living room which not only I found well fitting to the name but they were absolutely gorgeous and amazing quality. The free delivery was a happy bonus at the end. Will definitely be ordering from Camden & Co again!!!

2024年5月11日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you Jessica! So happy that you loved your cushions! The 'Jessica' is a favourite style of ours :)

5つ星のうち5の評価

Excellent item and service!

Excellent item! Fantastic communication and delivery was prompt. I wouldn’t hesitate to order form Camden and Co again in the future! Highly recommended!

2024年5月9日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you for the lovely feedback! We're so glad you're happy with your order :)

5つ星のうち5の評価

Perfect

Purchased on behalf of a friend and she loved it.

2024年4月15日
Camden & Co ロゴ

Camden & Co からの回答

Thank you for the review Mandy! We're so pleased to hear your friend loved their gift :)

5つ星のうち1の評価

1st purchase and last purchase

I would give this company zero stars if I could. First time purchasing from them and will never be using them again. Item arrived damaged due to being insufficiently packaged. I was offered an exchange or refund. I first opted for an exchange as was told stock would be replenished in a few days. Asked for update 2 weeks later - no response. Then asked for refund and was only refunded 75% of the total I paid. Emailed to ask for the remainder to be refunded and have had no response.

2024年3月15日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Justine,
We're very sorry to hear that you weren't happy with your experience shopping with us. We do, however, feel the need to clarify a few points in relation to your order. The item was packaged sufficiently and we have had no other issues with this and similar products that have been packaged in the same way, so this was unfortunately a fluke incident where the item was damaged in transit through no fault of ours. We have no control over this, but sought to resolve the matter for you when it was brought to our attention. You were offered a refund or replacement, and were informed there would be a wait as the item had sold out. Initially you had indicated you would be happy to wait for the replacement, but then changed your mind to a refund. Your refund was subsequently processed. As the order was placed at a time when we had a promotional offer for free shipping, the item cost only was initially refunded, but when you emailed to alert us to the fact that you had paid for priority shipping as part of the original order, that cost was also refunded without hesitation and an apology sent for the oversight.
At no point have we ignored you or failed to address the issue. Whilst we accept and take on board all feedback, we don't feel this is an accurate reflection of our products and services as the issue was largely the fault of the shipping provider in this instance.
Best regards,
Camden & Co

5つ星のうち5の評価

Excellent service!

My delivery was delayed with a supply issue and I was immediately offered a refund or wait for my order. Kelly was wonderful and kept me informed and as a thankyou for my patience sent a sample cushion cover with my order. Customer service is excellent and I would highly recommend this company.

2022年12月23日
Camden & Co ロゴ

Camden & Co からの回答

Thank you for your lovely review Donna! We're so pleased to hear you were happy with your experience with us.

5つ星のうち5の評価

Really happy with my purchase

Really happy with my purchase, I’ve been looking for a good quality coffee table book for ages not one of these flimsy ones you can buy just anywhere, delivery was fast too, will be shopping with Camden in future

2022年11月7日
Camden & Co ロゴ

Camden & Co からの回答

Thank you for your lovely feedback Ellie, we're so glad you love your coffee table book!

5つ星のうち2の評価

Cushions weren't high quality..

Cushions weren't high quality... Not feathered filled and pattern only on one side.. I expected higher quality for the money.

2022年10月23日
Camden & Co ロゴ

Camden & Co からの回答

Hi Leigh,
We're sorry to hear you weren't happy with the quality of your cushions. We pride ourselves on the quality of our items and this is the first time we have encountered comments of this nature. It isn't specified in the listing that the cushions are feather filled, so I'm unsure where that expectation may have come from. It would have been great to have had an opportunity to resolve this with you prior to leaving a negative review, but thank you for your feedback, we will take it on board when creating product listings in the future.
Best wishes.

5つ星のうち5の評価

Great service and homeware

Great service and homeware! Really fast delivery, highly recommend to anyone furnishing their home!!

2022年10月3日
Camden & Co ロゴ

Camden & Co からの回答

Thank you for your review! We're so glad you're pleased with your order.

5つ星のうち5の評価

The service with Camden & Co was…

The service with Camden & Co was fantastic from start to finish. I bought this as a gift for Nan and she was thrilled with it. A great experience and will certainly shop here again

2022年9月13日
Camden & Co ロゴ

Camden & Co からの回答

Thank you Jordan! We're so glad your Nan loved her gift.

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