Canadian Tireレビュー 

Why can I no longer pay my Canadian Tire credit card with CASH at a Canadian Tire store?

If this is not changed by March 2026, that's plenty of time to change your policy, I will cancel my card and NEVER buy from Canadian Tire again.

Time to change your policy. DO BETTER! CASH should be accepted for everything. I'm going to spread the word.

Stopped in at the Canadian Tire in Niagara Falls - 7190 Morrison. Walking in that store was like a little wonderland. The store was set up perfectly, extremely clean and my experience was a positive one. If you are in the area make sure you stop in.

Canadian Tire major Mackenzie Markham completely wasted my time. I had a 10:00 a.m. appointment on November 14th for winter tires. I showed up early, yet my car didn’t get taken in until 11:30 a.m.

My wife also had an appointment, and unbelievably, her car wasn’t taken in until 1:00 p.m.

We ended up waiting five hours for something that should have been simple. This is absolutely unacceptable and shows a complete lack of organization and respect for customers’ time.

To make matters worse, they tried to charge me for an alignment on both cars. At no point did anyone ask if I wanted this service, and I certainly did not request it. This feels dishonest and unprofessional.

I also asked them to put the rims back on both vehicles. They only put the rims back on one car, then rushed me out before I had the chance to ask why the rims weren’t reinstalled on the second vehicle.

This location clearly does not care about appointments or customer service. I will never return to this Canadian Tire for any service again, and I strongly recommend others avoid it as well.

I purchased a set of Michelin tires and I got them installed on my new alloy rims at Kanata store. The weights though started falling off, and when I reached out to them for re-balancing, I was told to leave my car for three days and also I will be charged for it. BTW I had a small leak in one of the tires, and guess what, there is no warranty on that too. Almost any tire place, small or big offers a free flat repair, balancing and tire rotation, but not this place. They don't have warranty on their sloppy tire installation either. One thing is sure, I will never ever buy tires from Canadian tire!

Bought Steel rims for new vehicle. Told staff at Auto Parts that I had purchased a new vehicle and that I needed new rims. I told him the make and model of the vehicle and the tire size for the new tires I had ordered. I paid for the rims and went to my appointment to have my tires installed on the new rims and on my vehicle. I was informed that the rims I was given were the wrong size. Took them back and found out the correct rims were going to cost me $200 more. This after I asked the person I was dealing with if they were the same cost. He said that they were. Now I have to make a new appointment during heavy tire install season. Very disappointed.

I bougt a brand new snow blower. took it in for service 2 times. IVE ACTUALLY NEVER USED IT IN 3 YEARS. WHAT A FUCT SNOW BLOWER BUY AN OLD HONDA OR ANYTHING ELESE THESE ARE FUCTING GARBAGE.

Achat à 13:31 avec confirmation que si le produit ne fait pas, retour échangeable et remboursable. Or le produit ne fait pas et je retourne à 15:10 le jour même, fermoir en défaut.
Il a fallu m'obstiner pour repartir avec un bon d'achat de la valeur du produit....

On April 2024 I used the Auto Centre at Canadian Tire — Montreal Maisonneuve (3025 Rue Sherbrooke Est) to remove my winter tires and install my regular tires. Your staff removed the winter tires, placed them in Canadian Tire plastic bags, and returned the sealed bags to me for storage. I stored those sealed bags in my garage.
When I returned to a different Canadian Tire store to reinstall those winter tires, the manager informed me one of the four tires did not belong to my set — the Maisonneuve branch had therefore mismatched or misplaced one of my tires. Despite multiple phone calls to the Maisonneuve store to resolve the error, I was not provided a remedy. On one call an employee refused to identify himself and, when I requested the supervisor’s name, made a comment in a racist tone about the manager “being from India” and that he “could not pronounce” the manager’s name. That comment is unprofessional and discriminatory.
This failure and the employee conduct have caused me significant inconvenience, risk to my safety, and loss of trust in your Auto Centre.
I am aware that this is not an isolated concern. Multiple public reviews and local postings about this exact location reference poor experiences with the Auto Centre and customer service at 3025 Rue Sherbrooke Est — including comments warning others to avoid the garage and describing unsatisfactory service — which suggests a pattern that your store needs to address.
Requested resolution (required):
1. Return the correct winter tire that originally belonged to my vehicle, or replace it with an equivalent tire (same brand/model/size and comparable wear/condition) at no cost to me.
2. A written description of corrective steps the store will implement to resolve the issue.
3. A written response addressing this complaint.
Please treat this as a formal complaint. I will visit the store on Monday Nov 10th 2025 to attempt resolution in person, but I insist that Corporate Customer Relations receive this written complaint and respond promptly. If I do not receive a satisfactory response I will escalate my complaint to Canadian Tire Corporate Customer Relations and to the Office de la protection du consommateur (Quebec) and consider posting full details on consumer review platforms.

I would never recommend this location to anyone!!!!

I brought my vehicle to Canadian Tire (400 Dundas St E, Oakville, ON) on October 25, 2025, for a simple tire change — and it turned into one of the worst experiences I’ve ever had with a business.

While my car was in their care, one of their employees damaged it. Instead of taking responsibility, the staff didn’t properly inspect the vehicle and even told me it was drivable — when the door couldn’t even close properly and there was a strong draft coming in.

It took over two weeks for my vehicle to even be sent to a repair shop. During that time, I had to borrow a car out of pocket, and Canadian Tire refused to provide a rental even though the damage and delay were entirely their fault.

To make matters worse, when I went back to the store to ask to see the video footage, the general manager refused to show or send it to me and told me not to threaten him — something I found extremely unprofessional and disrespectful.

I can’t help but feel that I was treated this way because I am a Black woman. I made it clear that if I’m shown the video and it proves me wrong, I’ll accept that — but I know I didn’t hit my car. It’s possible something or someone hit it while it was parked, but I deserve the right to see the truth.

The lack of accountability, delay, and dismissive behavior from management were beyond unacceptable.

The auto service department at this location is as bad as I have ever seen. The tire shop is disorganized, kept my car for 3 days (not the one indicated) and ultimately I took my tires to another shop. The manager Henry was unreasonable, and an absolute nightmare to deal with. I feel terrible for the front end staff that are wonderful to deal with as they wear the brunt of the shops incompetence. If I were the owner of this location, I would want to know how badly the shop is failing my loyal customers

I felt very disappointed with Canadian Tire.
Last month, I booked snow tires in advance for today. The total cost was $1171, and I went today to get the tires changed.

But before I even got to finish, they said some parts were missed and asked me to sign a new agreement for $1442. Because of the language barrier, I couldn’t strongly argue. They also added a $369 labor cost just for changing the tires.

I never expected such behavior from a well-known company.
This happened in Barrie, Ontario.

Never Again I Will Use Canadian Tire Services!

I went to the Canadian Tire store in Kelowna, BC, for a simple front wheel alignment. They took my vehicle into the shop and kept it on the hoist for 3–4 hours. After all that time, they told me that my 14-year-old Toyota truck was “not qualified” for a wheel alignment.

Instead, they charged me $130 for a vehicle inspection that I never requested. Along with that, they gave me a long list of recommended repairs that supposedly needed to be done before they could perform a basic alignment. The list included things like an oil and filter change, wiper replacement, and headlight replacement—items that have nothing to do with a front wheel alignment.

The total cost of their recommended work came to almost $6,000. To me, this feels like a scam. Anyone who owns a 14-year-old truck knows it will need maintenance—but that wasn’t what I came in for.

In the end, I wasted four hours of my time and $130 without getting the service I actually requested.

I experienced one of my worst customer service experiences in Canada with them. I applied for their credit card online, and it took over a month and a week for the first card to arrive. By the time it did, it was already deactivated because, after many calls from me, they had issued a second card through another service to avoid a strike.

However, the second card still hasn’t arrived even after several weeks, and the first one is completely useless. Their solution actually became a new problem. It’s honestly ridiculous — I was just trying to buy something from them!

In-store, they keep promoting their credit card to encourage sales, but when it comes to support, there’s none. There’s no online feature to track the card, and every time I call to ask for an update — after a long wait — the only response I get is, “You just have to wait.”

We brought our truck in for brakes, 5 hours , we were told a couple hours, then when ready, saw they disconnected our back up camera and broke the clips to attrach, another 45 minutes to fix , then we go into truck, mirror is not proper, tried to adjust and it fell off! Why did they touch the camera anyway! Last time we go there. We have been loyal customers for many years, but now 8 hours of our life gone, ridiculous

I brought my truck from Ontario to Saskatchewan. It had just passed Ontario’s strict safety inspection with zero issues. The only reason I needed another inspection was because it came from out of province.

When I took it to Canadian Tire Yorkton, they failed it over small things like windshield wipers that were only about a month old. Two staff behind the counter told me to “throw my truck in the scrap yard.” That was really disrespectful, especially for a vehicle that runs great and looks almost new.

When I got it back, one lug nut was missing — it was there when I dropped it off. They told me I had to buy a full pack just to replace one. When I spoke to the manager, she didn’t apologize. She cut me off and said, “We’re human, we’re allowed to make mistakes,” but never fixed the issue.

They also dragged SGI into it, which made things worse and cost me more. I have recordings and receipts that back everything up.

If you’re thinking about doing an inspection there, just know what you’re walking into.

I stopped taking my car to Canadian Tire Milton because they were over-charging me for brakes. Their brake jobs were only lasting me 22,000 kms. Over the last 70,000 kms they charged me over $4,300. When I complained to head office they told me there was nothing they can do about it because each location is independently owned. There are a number of highly reviewed mechanics in Milton, that I found through a google search, so I will start taking my car elsewhere.

I’ve visited the Petro-Canada at the Canadian Tire in Midland several times, and I’ve noticed a couple of recurring issues. Often, there’s no paper in the pumps, which means you have to go inside to get a receipt. Additionally, the staff inside, while not always unfriendly, could certainly benefit from a bit more professionalism and a warmer attitude. I hope these aspects can be improved to make the experience better for customers.

called 1-866-827-4985 for customer support as NOMA dehumidifier showed error code E9, as per their manual! Support said I'd receive a website to submit the complaint to them & receive solution. Did so, waited 2 weeks for response, none received. Called again, told had to contact CT as it's their issue achumidreturns.com, wouldn't take submission as already on file. Called their 1-855-262-0005, just starts the cycle over again. So you can't actually reach CT customer support!!!!

I bought an expandable hose in June 2025, didn't keep the receipt, and unfortunately it broke. Called Canadian Tire about this, assured me that they were able to find my receipt in their system with my credit card info, and that they would be able to exchange for a brand new one. Dealing with Canadian tire is always positive experience, their employees are experienced and friendly and of coarse this is a CANADIAN COMPANY that we should totally support.

Puneeth, Manager at the Ogilvie Road, Canadian Tire Store was a great help in locating a purchase that was made online (Oct. 16/25). He was very knowledgeable, obtained the missing information, and found the large box. He is an asset for your store. Thanks... Preston Roberts