Location: Cars24, Whitefield, Bengaluru, India. False advertising & lack of correction by Salesperson: - They sold me a car with tires that had expired their safe life of 5 years and were adv... ãã£ãšèŠã
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Good kudos to Charlyn for her help on delivery . Had some issues when booking and some discrepancies that were resolved eventually
We are fully satisfied with the way the car 24 team dealed especially Mrs. Mariefe explained us about each and everything in an understandable way finally thanks a lot car 24 team
I recently bought a car from Cars24 UAE. From the first test drive to delivery, experience was very smooth and convenient. Khushboo, Gouse and Derrick were very professional and helpful throughout the... ãã£ãšèŠã
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Cars24 is a digital-first platform for buying and selling pre-owned vehicles in the UAE. We've built our business around making the used car experience transparent, convenient, and hassle-free â from buying quality-checked cars to getting a fair value for your own vehicle. Every car listed is put through a rigorous inspection process before it reaches our customers. We're committed to making every car buying and selling experience in the UAE simple, reliable, and customer-first.
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- 8001110900
- cars24.ae
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Honestly the lack of communication wasâŠ
Honestly the lack of communication was very frustrating. We paid for a car on Friday and were told by the sales representative that we could collect it the next day. Once we made the payment none of the team replied to our messages and continued to hang up on our calls. Once we finally got through the team member said it was his off and we need to respect that (even though we had no prior warning to this). We only received the car on Tuesday night which wouldnât have been a problem if they communicated that with us.
On the hand over I had Charlyn who was very professional and helpful and deserves a 5 star review for her alone. If only she could have handled the whole transaction Iâm sure it would have been a much more pleasant experience.
Charlyn the handover it was so good andâŠ
Charlyn the handover it was so good and good support
Charlyn provided a great handoverâŠ
Charlyn provided a great handover experience and ran through all important information prior to releasing the car.
I had bought the car from here
I had bought the car from here. Overall response was good. My RM was mr. Gouse and Ms. Terassa and Charlyn helped me with the process. Hand over was smooth.
Thanks team.
Only a small concern is when someone is off, there is no proper communication
Charlyn had been a joy working with
Charlyn had been a joy working with, hand over was smooth. The terms and details where briefly presented. Thanks
Char Lyn good service
Charlyn & Khushboo
Charlyn & Khushboo
We got the car very smoothly.
Charlyn was amazing in the handover
Charlyn was amazing in the handover, very helpful and patient, she explain everything that we needed to know.
Symoun was very thorough with the carâŠ
Symoun was very thorough with the car handover process. Took valueable time and walked me through all the details. Highly recommended
Charlyn was great
A very good service provided by SymouneâŠ
A very good service provided by Symoune when I was purchising the car and throught the whole process. Thank you so much Cars 24 and for there staff for helping keep outðð.
Charlyn was my delivery personnel
Charlyn was my delivery personnel. She was very polite and helpful
Thank you for the service
Thank you for the service. Hope to transact with you again. Thank you Ms. Charlyn for assisting in the handover.
Very good experience with thos team
Very good experience with thos team. They also suggest you as per budget
Thank you so much cars24 for the smoothâŠ
Thank you so much cars24 for the smooth process of my car and to the team symoune for handling my car over to me.
I had the most horrible experience withâŠ
I had the most horrible experience with Cars 24 . I posted my car for sale and I wanted to edit and adjust the price. However, I couldn't do that. I told their customer service and they said they would do it. No one has done it. They kept on calling me but couldnt solve my problem. I told them not to call, they said ok, but again they call one after the other. yet no one solved my problem. this is my fifth day without a simple problem not solved. A huge disappointment.
Aggressive sales zero promises met
Someone from cars24 saw my car advertised on another platform and hounded me with messages and calls multiple times a day to sign up to cars24. He made a lot of promises and as soon as I signed up he dissappeared - no response to messages, didnât answer calls, didnât call or message back. I was promised an end to end experience and daily check-ins with promises of high demand for âmyâ vehicle. I didnât expect much from this platform but I signed up willing to give it a go and hoping to be proven wrong. Unfortunately I was proven right. My advice would be if you want to sign up have no expectations that promises will be met and be prepared to get call after call, message after message until you have paid the money and then expect nothing. Iâd heard good things about cars24 however super disappointed overall.
Excellent Service and Smooth Process
I had a very good experience with CARS24. Teresa and Mariefe were very helpful throughout the entire process. All the documents were handled quickly, efficiently, and professionally. I really appreciate their effort and support in making the whole process smooth and easy. Thank you, Teresa, Mariefe, and CARS24!
Mariefe and Essam is very helpful andâŠ
Mariefe and Essam is very helpful and they gave me excellent service
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