The order arrived in perfect condition and properly thermally isolated (maintaining the cold chain). We ordered some Argentinian style chorizos, which we couldn’t find anywhere else in London, and the... もっと見る
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Excellent in all respects. Careful packaging and a smooth delivery experience. The meat (a small ribeye joint) was outstanding and just the right size for two people. We enjoyed the malbec wine with... もっと見る
企業が回答しました
I like the people.may I take the opportunity to wish everyone a happy new year,etc.i send this because I loathe Christmas and this gets my greetings out the way!!!!viva casa Argentina y Gabriella saba... もっと見る
Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... もっと見る
企業が回答しました
企業情報
Casa Argentina Limited について
当該企業による記述
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
連絡先
Unit 3, 77 Sumner Road, CR0 3LN, London, 英国
- 02085401222
- info@casaargentina.com
- casaargentina.com
4.9
優良
972件のレビュー
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The best supplies for a S-tier bbq
The best supplies for a S-tier bbq. Thanks to everyone at Casa Argentina for being so helpful! Great communication about delivery and products.
2026年8月6日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Hugo,
Thank you so much for your fantastic review!
We're thrilled to hear that our products helped create an S-tier BBQ 😄. That's exactly the kind of asado experience we love to be part of.
It also means a great deal to know that our team was helpful and that the communication around delivery and products met your expectations. We work hard to make every order feel smooth and personal from start to finish.
Thank you for your support, and we can't wait to help with your next BBQ.
Un abrazo,
Casa Argentina Team
Very quick delivery
Very quick delivery, on the date agreed. Products supplied were as ordered. i will be recommending Casa Argentina to Argentine relatives in London area.
2026年8月4日
自発的なレビュー
Casa Argentina Limited からの回答
Hola John,
Thank you so much for your fantastic review!
We're thrilled to hear that our products helped create an S-tier BBQ 😄. That's exactly the kind of asado experience we love to be part of.
It also means a great deal to know that our team was helpful and that the communication around delivery and products met your expectations. We work hard to make every order feel smooth and personal from start to finish.
Thank you for your support, and we can't wait to help with your next BBQ.
Un abrazo,
Casa Argentina Team
Recomiendo cada Argentina todo llego en…
Recomiendo cada Argentina todo llego en el día acordado y los productos muy buenos.
2026年8月3日
Casa Argentina Limited からの回答
Hola Aldo,
¡Muchas gracias por tu recomendación!
Nos alegra mucho saber que todo llegó en el día acordado y que quedaste muy satisfecho con la calidad de nuestros productos. Nos encanta poder llevar un poquito de Argentina a nuestros clientes, y aún más cuando la experiencia cumple con lo esperado.
¡Gracias por tu confianza y esperamos volver a verte pronto!
Un abrazo,
Casa Argentina Team
Simply the best
Simply the best, yes, better than all the rest! Beautiful bife de lomo as always. I don’t buy any other beef
2026年8月5日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Sara,
Thank you so much for such a brilliant review! ❤️
We're absolutely delighted to hear that our bife de lomo continues to be your go-to beef. "Simply the best" is quite the compliment, and knowing you don't buy your beef anywhere else means a huge amount to us.
Thank you for your continued support and for trusting Casa Argentina with your steaks. We look forward to keeping you supplied with plenty more beautiful lomo!
Un abrazo,
Casa Argentina Team
Absolutely recommended!
I live in Edinburgh and the products always arrive super fast and in great conditions. Shopping and delivery is very smooth every time. Will keep buying from them as the service is excellent.
2026年7月31日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Nani,
Thank you so much for your wonderful review!
We're delighted to hear that your orders arrive quickly and in perfect condition all the way to Edinburgh. It's fantastic to know that both the shopping experience and delivery process have been smooth for you every time.
Your continued support means a great deal to us, and we're thrilled that our service has given you the confidence to keep coming back.
Thank you once again, and we look forward to serving you again very soon.
Un abrazo,
Casa Argentina Team
You won't get better beef other than Casa Argentina
First and foremost the beef from Casa Argentina is pretty unique. Anyone who has tasted Argentine (NOT Argentinian 😉) meat will know what I mean. Secondly, the service is excellent from ordering to delivery which is important when buying a special cut for a special occasion. Whenever we have a family gathering my four young grandsons always ask if we are going to have an asado, with beef from Argentina. Ojo de bife cooked by my son, trained by me 😁.
¡Muchísimas gracias a todos en Casa Argentina!
2026年8月1日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Malcolm,
Thank you so much for your incredible review!
We absolutely loved reading this. And yes, thank you for the distinction, Argentine it is 😉. You're quite right that anyone who has tasted true Argentine beef will recognise that unique flavour and quality immediately.
We're delighted to hear that both the meat and the service have consistently met your expectations, especially when you're preparing something special for family gatherings. The image of your four grandsons asking for an asado every time is exactly what Argentine food is all about, bringing family together around the grill.
And an ojo de bife cooked by your son and trained by you sounds like a tradition worth preserving! 😁
¡Muchísimas gracias a usted por su confianza y por compartir una reseña tan especial!
Un abrazo,
Casa Argentina Team
Casa Argentina Limited からの回答
Hola Miss L,
Thank you so much for your kind review!
We're delighted to hear you were pleased with our service, next-day delivery, and the quality of the products. Providing a smooth experience and exceptional Argentine products is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
I bought a superb tasting picanha section of meat
I bought a picanha section of meat. Perfect fat cover, rich and delicious meat. Delivery was exactly as advertised and the ice packs were still frozen. Thank you.
2026年7月30日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Caradoc,
Thank you so much for your lovely review!
We're delighted to hear you found our website easy to use, enjoyed our quick delivery service, and were pleased with the products you received. Providing a smooth shopping experience from start to finish is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service
Excellent service, easy to use website, quick delivery, lovely products
2026年7月18日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Chrissi,
Thank you so much for your lovely review!
We're delighted to hear you found our website easy to use, enjoyed our quick delivery service, and were pleased with the products you received. Providing a smooth shopping experience from start to finish is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
100% all around outstanding
100% all around outstanding.
This was not my first order and most certainly will not be my last.
Fantastic meat quality, one of the best you can get in the UK. Delivery is great with next day delivery. Still frozen or cold enough to refreeze due to packaging that has been thought through.
Don’t forget the chimichurri sauce and beef rub they are an amazing steak pairing.
Well done guys, you have got the quality and service right, a rarity these days!
If you sign up for the newsletter you get some interesting information from Max which I love ❤️
2026年7月28日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Nikki,
Thank you so much for your incredible review!
We're absolutely delighted to hear that you've had another outstanding experience with us, and it means a great deal that you've chosen to return to Casa Argentina again. Hearing that you consider our meat among the best available in the UK is a huge compliment to our team and suppliers.
We're also pleased that our next-day delivery and thermal packaging continue to meet your expectations, ensuring everything arrives perfectly chilled and ready to enjoy.
Thank you for mentioning our chimichurri and beef rub as well. They really are fantastic companions to a great steak and a true taste of an Argentine asado.
And we're especially happy to hear you're enjoying Max's newsletter updates ❤️. He puts a lot of passion into sharing stories, food inspiration, and a little piece of Argentina with our customers.
Thank you once again for your continued support and kind words. Reviews like yours remind us why we do what we do.
Un abrazo,
Casa Argentina Team
Casa Argentina Limited からの回答
Hola John,
Thank you so much for your kind words!
We're delighted to hear you were pleased with both the quality of our products and the service you received. Providing authentic Argentine products alongside excellent customer care is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Fantastic products and Super speedy…
Fantastic products and Super speedy delivery. Everything arrived with less than 24hours and all packed as described. Thank you very much.
2026年7月25日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Felicitas,
Thank you so much for your wonderful review!
We're delighted to hear you enjoyed the quality of our products and that your order arrived in less than 24 hours exactly as described. We take great care with our packaging and delivery process, so it's fantastic to know everything reached you in perfect condition.
Thank you for your support, and we look forward to serving you again very soon.
Un abrazo,
Casa Argentina Team
Excellent service - hard to say how it can be bettered.
What an excellent service with next day delivery on a Saturday. The thoughtful and effective packaging meant that the meat arrived totally frozen with the protective ice sheets still frozen solid. Well done Casa Argentina.
2026年7月25日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Glenn,
Thank you so much for your fantastic review!
We're absolutely delighted to hear that our service exceeded your expectations and that the next-day Saturday delivery worked perfectly for you. We take great care with our packaging, so it's wonderful to know the meat arrived completely frozen and that the ice sheets were still solid on arrival.
Comments like yours mean a great deal to the whole team, and we're thrilled you had such a positive experience.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Fantastic quality products and great…
Fantastic quality products and great service. Placed my order on Thursday and arrived Friday! Will definitely be using again.
2026年7月24日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Lewis,
Thank you so much for your fantastic review!
We're delighted to hear you enjoyed the quality of our products and that your order arrived so quickly. Providing fresh, authentic Argentine products with a reliable delivery service is something we take great pride in.
Thank you for your support, and we look forward to welcoming you back for your next order soon!
Un abrazo,
Casa Argentina Team
Repeat customer of 2 years now.
Repeat customer of 2 years now.
Meat and sundries second to none
Faultless customer service.
What's not to like?
2026年7月25日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Robert,
Thank you so much for your wonderful review and for being a loyal customer for the past two years!
We're incredibly grateful for your continued support. It's fantastic to hear you've consistently enjoyed both our premium meats and Argentine products, and that our customer service has been faultless throughout.
Comments like yours mean a great deal to the whole team and motivate us to keep delivering the quality and service our customers deserve.
Thank you once again, and we look forward to serving you for many more years to come.
Un abrazo,
Casa Argentina Team
Wonderful quality/Taste/Service
Wonderful quality, very tasty & tender. /Taste/ServiceVeal makes amazing Vienna .Schnitzel .. Service & communication 5*
2026年7月21日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Alister,
Thank you so much for your wonderful review!
We're delighted to hear you enjoyed the quality, flavour, and tenderness of the beef. It’s fantastic to know it helped you create a delicious Wiener Schnitzel at home.
We're also pleased that our service and communication earned a 5-star rating. Providing exceptional products alongside great customer care is something we take great pride in.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
100% all around
Fantastic meat quality, one of the best you can get in the UK. Delivery is spot on, with packaging that has been thought through.
And get yourself some of the empanadas, alfahores and dulce de leche, you won't regret. Finally don't forget the chimichurri herb pack (not the premade stuff). Just add olive oil and a bit of vinagre and you have the freshest steak pairing.
Well done to these guys, they got the quality and service right, a rarity these days!
2026年7月10日
自発的なレビュー
Casa Argentina Limited からの回答
Hola,
Thank you so much for your incredible review!
We're absolutely delighted to hear you enjoyed the quality of our meat and that our delivery and packaging met your expectations. Hearing that you consider it some of the best meat available in the UK is a huge compliment to our team.
We also love that you've highlighted some of your other favourites! From our empanadas, alfajores and dulce de leche to our dried chimichurri mix, you've picked some true Argentine classics. We couldn't agree more, freshly preparing the chimichurri with olive oil and a splash of vinegar is the perfect accompaniment to a great steak.
Thank you for your kind words and recommendation. Knowing you value both our quality and service means the world to us, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Great selection of Yerba Maté tea with…
Great selection of Yerba Maté tea with descriptions. Ordering was quick and easy and I was surprised to get next day delivery. Excellent product and service all round.
2026年7月13日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Lesley,
Thank you so much for your fantastic review!
We're delighted to hear you enjoyed our selection of yerba mate and found the product descriptions helpful in choosing the right one. It's also wonderful to know the ordering process was quick and easy, and that our next-day delivery exceeded your expectations.
Providing authentic Argentine products alongside excellent service is exactly what we strive for, so your feedback means a great deal to us.
Thank you for your support, and we look forward to being part of your mate ritual for many years to come.
Un abrazo,
Casa Argentina Team
Speedy delivery
Speedy delivery, well wrapped and of course amazing good quality product.
2026年7月14日
自発的なレビュー
Casa Argentina Limited からの回答
Hola Gisela,
Thank you so much for your wonderful review!
We're delighted to hear your order arrived quickly, was well packaged, and that you were pleased with the quality of the products. We take great care to ensure every order arrives in perfect condition, so it's fantastic to know everything met your expectations.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Casa Argentina Limited からの回答
Hola Kseniia,
Thank you for your kind review!
We're delighted to hear you were pleased with both the quality of the products and our fast delivery service. Providing authentic Argentine products with reliable delivery is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
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