Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... もっと見る
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... もっと見る
企業が回答しました
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... もっと見る
企業情報
当該企業による記述
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
連絡先
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, 英国
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4.5
優良
283件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always reliable and speedy service.
Prompt efficient service. I only use the services of Catering24 once or twice a year and consequently would not suggest myself to be a regular customer however I have always found them to be reliable and their products of good quality. As my use is limited it is also helpful to be able to purchase items in smaller quantities and thereby not need to store large amounts of bulky unused items from one annual event to another.
2025年8月25日
They just don’t care!
DPD contacted me to say delivery was delayed. Contacted Catering24 after two days and told them. First person at 9am says she’ll contact DPD for an update, never called me back. Second person at 3pm says she’ll pass it on and get back to me, she didn’t.
This now leaves me without my packaging which I desperately need for the weekend.
As a one man band small business owner, do I have time to keep chasing this up? No. I ordered a week in advance to needing this item and it still hasn’t happened. Will be looking for an alternative supplier.
2025年9月5日
自発的なレビュー
Always arrive on time
2025年8月26日
Easy to order and choose delivery date
Easy to order and delivery date can be selected from the options. Customer service is always great.
2025年7月26日
As it should be
Did what they said they would do, when they sailed they would do it. Can't ask for more than rhat
2025年6月24日
Excellent range of products
Excellent range of products, easy to navigate website and next day delivery.
2025年6月24日
Good very good
2025年6月24日
EGreen pint and half pint cups.
The EGreen pint and half pint cups for our festival are the best price for us. Postage superb, as it took one day to deliver. However, we had one box of 1000 pint cups missing and I contacted Laura at Catering24. She arranged an immediate phone call to DPD, cam eback and said thy would deliver the missing box. That arrived the next day. The pint of this review is this fact:- When you get an issue with a company you have to go through hoops sometimes to resolve it. Not with this company. I would use every time.
2025年6月17日
自発的なレビュー
Great experience
Great experience, quick and easy tracked delivery with DPD , so you know exactly when the parcel was arriving
I had recently purchased from the Packaging Bubble and they only delivered 10 % of the order, and I would warn people to stay well away from them and use this company
2025年5月28日
自発的なレビュー
Great service
2025年2月23日
Items not delivered on time
Items not delivered on time and was called to see if delivery was ok but hadn’t even taken place they had to re-order the items and send out again. Bit inconvenient, but probably the couriers fault
2025年2月22日
Very prompt and efficient
Very prompt and efficient. Up to date information from the second of ordering to delivery. Goods well packaged.
2025年1月26日
great products with great prices.
2025年1月26日
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