What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont... ãã£ãšèŠã
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Had some cctv add-ons in a messy network recently where i initially called for advice with Daniel, he didnât just explained all in detail sharing his knowledge, the next time i attended site and calle... ãã£ãšèŠã
Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round
Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a comp... ãã£ãšèŠã
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We are CCTVdirect, we started our journey back in 2007 and have since become one of Europeâs leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. Weâre at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured youâre in safe hands with CCTVdirect. Weâre Yorkshire born and bred and proud of it, so if youâre in the area, pop in for a proper Yorkshire brew and weâll show you exactly why weâre the right supplier for you.
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Unit 3 Scala Court, LS10 1JD, Leeds, è±åœ
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Adam Jarrett
Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a company that provides quality goods, super fast delivery and post sales help well beyond what I expected (and beyond what they were obliged to offer!). Honestly, skip Amazon and go with these guys, they answer calls, with âHiya (name)!â and just go above and beyond. Adam and Lamont, you deserve pay raises. Many, many thanks. Lillyputt Minigolf
Great team
Adam was fantastic, got me in to my locked NVR, updated it and set it all back up for me including resetting the password.
Brilliant work.
Outstanding Customer Service
I've reviewed the CCTV again, and once again it confirms what I already knew. What a fantastic company! Their customer service is second to none, and I wouldn't hesitate to recommend them.
Barriecars Ltd Dunsville
Technical support was really good
Lamont was very knowledgeable, helpful, friendly and patient whilst working through some very complicated technical coding issues. I have been using CCTV Direct for about 3 years now and think say they are a really top performing company who will become big.
Their kit is good quality and reasonably priced. The sales staff are really helpful and friendly. Their customer care is unusually good compared to a lot of organisations nowadays.. I can fully recommend them.
Dan is always so helpful and alwaysâŠ
Dan is always so helpful and always resolves any issues i face.
The customer and technical service fromâŠ
The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!
This is what excellent support looks like.
Quick response from a personable member of staff, who knew the technology well, understood the problem and was totally supportive in finding a solution. Great follow up - this is exactly the sort of service other companies seem incapable of offering - that customers - current and potential - are looking for. Highly recommended.
CCTV direct Daniel
"I am writing to express my sincere appreciation for the outstanding service provided by Daniel Lee from CCTV Direct. Daniel's determination to resolve my issue was truly commendable. Once again, he quickly identified the problem and rectified it in no time at all. His expertise and efficiency are greatly valued. Thank you, Daniel!"
Daniel went through everything on myâŠ
Daniel went through everything on my laptop and phone. Both issues fesolved.
Great quality service as always
Great quality service as always. Thanks for the help.
CCTV Direct Technial Support
I called CCTV Direct Technical Support with a UniView networking question. The call was answered promptly by Daniel Lee who then went on to answer my question immediately with the perfect solution.
I will be purchasing the equipment specified as it will save me a lot of time, and money.
As always, great services from Technical Support.
Many thanks
Dan is the go to man
Dan was, as always, extremely helpful and went beyond what you would expect to sort my problem out. A great guy to have available to sort out any camera system if you run into difficulties. I have purchased 3 systems from cctvdirect and will soon be looking for number 4 and Dan is the man to help set it up. Congrats on the expected arrival of little Dan
Adam identified my problem but thereâŠ
Adam identified my problem but there was nothing he could do from his end but advise. I have always found your technicians go out of there way to solve problems over and above, always a happy experience a delight to deal with
Absolutely fabulous service
Absolutely fabulous service, Lamont and Adam reconfigured system to allow access point in outer buildings, really impressed with knowledge and service. Would highly recommend ð
Massive shout out to Lamont and MatthewâŠ
Massive shout out to Lamont and Matthew for helping me out on Friday. Very Patient and professional helping us to overcome the technical problem very quickly. Thank you.
Excellent customer service
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the phone was above and beyond, patient and understanding with simply one objective. To get me sorted.
5 star service from a 5 star company
5 star service from a 5 star company ! As always Lamont had me up & running in no time ððððððð
Excellent service once again.
Wireless link to a garage with twoâŠ
Wireless link to a garage with two cameras was causing a problem but Daniel from CCTV Leeds was able to log into the system and advise on the problem
Well done Daniel and the Tec guys at CCTV direct
Excellent back up
Paul
I Just had to mentionâŠ
I had the pleasure in speaking to Daniel Lee last week. HIs whole demeanour was excellent, He was willing to help beyond expectations, he really is a credit to your company and I suspect right in line with the Companies Brand and Ethos. I could not have had a nicer pleasant humorous engagement with him. HE sorted out everything for me. 10/10 and thatâs rare! I would recommend him for a mention. THank you
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