Chapter 25 Book Club レビュヌ 

175
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

The Chapter25 event with Lucy was so well done and prepared! Everything was so carefully thought out and the event staff were always checking in on us and making sure everyone was having a good time.... もっず芋る

5぀星のうち5の評䟡

As a host for chapter25 myself i felt so welcome by the hosts and would truly love to attend more events. It was well planned fully inclusive and Lucy Jane Wood was just so refreshing and approachabl... もっず芋る

5぀星のうち5の評䟡

I really enjoy my monthly meet up. The host is so lovely and welcoming and the other members are so friendly too. I've read books that I wouldn't normally pick up and have really enjoyed them. It's so... もっず芋る

5぀星のうち1の評䟡

Really frustrating and disappointing experience trying to cancel my membership. I didn’t read the small print and was charged for 3 months of membership (their minimum contract), being unable to... もっず芋る

4.3

優良

TrustScore 5段階評䟡の4.5

175件のレビュヌ

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4.3

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5぀星のうち5の評䟡

I've met the most amazing group of people...

I've made some really great friends coming to Chapter 25 book club. Staff and volunteers here belive in the power of community and a good book. They work hard. Without Chapter 25, I'd still be feebly trying to set up my own and wouldn't have met the most amazing group of people.

2025幎11月26日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Thank you so much for your kind words! We’re thrilled to hear that Chapter25 has helped you make great friendships and be part of our community. Our team and hosts will be delighted to hear your feedback — creating a welcoming space for book lovers is exactly why we do what we do. We’re so glad you’re enjoying the experience!

The Chapter25 Team

5぀星のうち5の評䟡

More than just a book clib!

What an amazing book club to be part of! I love all the bonus extras and self care sessions! Everyone is so friendly and it’s become more than just a book club.

2025幎12月23日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Thank you so much for your wonderful review! We’re so happy to hear you’re enjoying the bonus extras and self-care sessions, and that the friendly community has made Chapter25 feel like more than just a book club. We’re so glad you’re part of it!

The Chapter25 Team

5぀星のうち5の評䟡

Chapter 25 book club has been one of


Chapter 25 book club has been one of the best things I have signed up to in years. Everyone that takes part is so lovely and I look forward to our conversations over books every month. The book selection is good with a wide range of different novels which have helped me to expand the genres and types of books I am exposed to. Our club leader Ellie is just fantastic as well and I am always so impressed with how well she organised everything.

2025幎12月23日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

We’re so grateful for your lovely words — thank you! Ellie will be over the moon to hear this. Our hosts really do make each Chapter25 meet-up feel special. We are so pleased to hear you are expanding your genres & regular book choices! Here's to more Chapters together!

The Chapter 25 Team

5぀星のうち5の評䟡

Alice is fantastic

Alice is fantastic! Warm, welcoming and kind. A gentle way to make connections in adulthood over a shared love of reading.

2025幎12月1日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Thank you for the 5 stars! We’re delighted you're enjoying your club hosted by Alice — her passion for books and community shines through at every meet-up!

The Chapter25 Team

5぀星のうち5の評䟡

A great community and great value for


A great community and great value for money

2025幎12月23日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

We really appreciate your feedback — thank you! It means so much to hear Chapter25 is delivering the welcoming, bookish experience we strive for.

The Chapter25 Team

5぀星のうち5の評䟡

I absolutely love Chapter 25 Book Club

I absolutely love Chapter 25 Book Club. It’s such a thoughtful, welcoming community, with brilliant book choices and genuinely meaningful discussions. It’s quickly become one of the highlights of my month.

2025幎12月11日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Thank you for your wonderful review and support! We’re thrilled to have you as part of the Chapter25 community and can’t wait to share many more great reads this year and beyond! It truly is the highlight of our months too!

The Chapter25 Team

5぀星のうち1の評䟡

Positive Social Media. Negative Experience.

It's somewhat worrying when the bulk of the positive reviews are held by Chapter25 Hosts, who aren't paid members of the business, but volunteers so therefore can circumvent the TrustPilot process.

Like others have said, Chapter25 sets you up with some faux-contractual agreement by holding your bank details hostage and not implementing a direct debit (because then they would have to obey the DD guarantee). The shadiness of that alone should warn people off giving Chapter25 their money.

Unfortunately their in-person book meets are also poor - from hosts who don't have any real incentive to get involved, to those being overwhelmed by what they signed up for. They appear to me to be taken advantage of, yet its obvious some of them are quite happy with that.

The quality of people who turn up for these meetings are varied - people who only read certain types of books, or who don't engage with the reading material are most frequent. That in turn makes having any discussion with them about the latest read pointless. If you'll only read Sarah J Mass books, and only want to talk about them, why are you coming to this event.

At an event you'll be given a sheet of paper with questions by your host, and someone at the table will ask those questions why you go around talking about them. It's very stilted, very forced and the host sometimes doesn't get involved. This is what you're paying for. And if no one wants to answer a question? Move onto the next. What happens when you get to the end of the questions? Talk about something else.

There's no real 'reason' for Chapter25 (because the benefits are negligible) except to build a human connection (which makes their push for virtual events confusing). You could do the same thing by attending a real book club in your local area.

--
EDIT: It should be worth noting that Chapter25 FLAGGED this review in an attempt to hide it. Here's the emails I received from TrustPilot.
_______________
Hi ,
Thanks for reviewing chapter25bookclub.com on Trustpilot.
chapter25bookclub.com has flagged your review for containing defamatory content.
_______________

Luckily, Trustpilot has seen sense in my review and responded:
_______________
Hi again,

We're just following up about your review of chapter25bookclub.com, which was flagged for containing defamatory content.

The decision
Good news — we've assessed the content flagged by the business, and determined that it's not defamatory. Therefore, we've put your review back online.
_______________

That alone should be further evidence to my review.

###

EDIT2: Further to Chapter25s comments response.

1) You do not provide the option to cancel through any means but email, and then when asked, you do not action it immediately. Instead, you make attempts to keep the 'subscription' going all while saying you'll not cancel it until you've had further agreement. Which means if you are slow in responding, or you're emailed near the end of a billing period, you'll re-billed. A company with correct values would look to bring in a reoccurring Direct Debit process. However this would mean you have to attach yourself to the Direct Debit Guarantee (which protects buyers...)

2) You might be a host-led community, but that doesn't prove you support them. I've unfortunately witnessed two different hosts having to struggle, which cost them financially and mentally. Hopefully you've doing as you say and have made steps to help and support your hosts going forward.

3) I encountered a number of attendees who were not interested in reading the book of the month, or engaging in any genre they didn't like. I'm well aware you rotate the books (as a former member), but being 'stuck' on a table with people who haven't engaged with the book then it makes the conversation that evening pointless. It's one thing for members to vote, but if those you end up with on a table didn't read the material, what then? Ultimately Chapter25 became a reason for a social event but not focused around its intention, the books. I'd argue what Chapter25 offers on its social media presence, is not what's displayed when experienced.

4) It's unfortunate to see you've stated I was not a member, when I have been. It's disappointing that you wish to be factually incorrect about this (especially when you are challenging my comments, which come from direct experience). We can call that simply an error on your end.

5) I'm unsure which element of my review is factually incorrect. Per bank details, your process is not absolutely clear unless one digs around your T&Cs (which are financially grey in their application...) and the manner in which one has to take to cancel with you is outdated and provides you with complete control (i.e. holding hostage)

Have a great Christmas and a grand ol' year.

2025幎12月1日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Tony,
Thank you for taking the time to share your feedback on Chapter25 and our community.
To clarify upfront: we do not, in any capacity 'hold bank details hostage'. As a subscribing member, payments are taken with explicit consent in line with our clearly stated terms and conditions, which all members agree to upon joining.

It’s disappointing to hear your suggestion that our hosts are taken advantage of as I can assure you this is not the case. Chapter25 is a host-led community built around dedicated, passionate readers who are supported throughout their hosting journey with us. This is something we gather feedback on often, take seriously and are proud of.

Your comments regarding the types of readers at our meet-ups are also somewhat unclear. Whilst you note that members are varied, you also suggest they only read a narrow range of books. As a member, you’ll be aware that genres rotate quarterly and are voted for and chosen by the clubs themselves, ensuring variety across the community and no repeat genres within the same 3-6 months. We are constantly reviewing and updating our voting process in line with member feedback too and have already communicated further improvements for 2026.

You also reference the 'real reason' for Chapter 25, which you have correctly identified as human connection. In an increasingly digital world, we are proud to bring people together offline through shared interests. Alongside in-person meet-ups, our virtual events include wellness sessions, author Q&As, craft events, and more. With the variety of members we have across the UK, we want to make sure the community is accessible to book lovers far and wide, and having our virtual clubs, we feel proud that we can ensure this happens. It also ensures if you are unable to attend a meet up, there is a number of virtual events you can attend to remain connected and active in the community and get continued value out of our membership. We’re pleased you’ve found a local book club that works for you, though we’re sorry Chapter25 didn’t deliver the value you expected.

Unfortunately, we’re unable to locate any membership details using the name provided in your review. We’d genuinely welcome the opportunity to look into this further, so if you’re willing to share additional details, we’d be happy to escalate this internally. As several statements made by yourself are factually inaccurate, we have also escalated this review to TrustPilot for further assessment in line with their guidelines.

Wishing you a Merry Christmas and a Happy New Year.

Kind regards,
The Chapter25 Team

5぀星のうち2の評䟡

Having recently relocated to Glasgow

Having recently relocated to Glasgow, I joined Chapter 25 to expand my social circle. While I thought the event was well run it wasn't for me. Having 2 A4 pages of questions to answer felt very much like a school class and left no time to get to know the people there. After a long day at work, I don't want to be "tested".

I asked to cancel my membership (understanding I had signed up for 3 months and was happy to pay the 3 months) as I knew I would not go to another event. Life is too short to do things you don't enjoy in your spare time.

As with other reviewers responses are slow - despite them continually posting on social media. When I got a response I was told because my 3 months has not concluded I could not cancel but why not enjoy their online stuff? I want human connections not internet friends.

Apparently I now need to separately contact them again in January to say I want to cancel, relisting the reasons I had already provided.

I had no intention on leaving a bad review just because I didn't enjoy it but the fact they are making it difficult for me to cancel bothers me.

2025幎12月1日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Helen,

Thank you for taking the time to share your experience with us, and for joining Chapter 25 after your recent move to Glasgow. We appreciate your openness about what didn’t work for you. Our meet-up structure is designed to make starting conversations a bit easier, and the questions are simply there as gentle prompts — definitely not a form of testing. We always encourage members to come along even if they haven’t started or finished the book, as the aim is simply to enjoy the discussion, meet new people and build on community connections.

For awareness, our support team operates on a 2–3 business day response time, and where possible we aim to respond sooner. I can see that our Operations Manager has already picked up your cancellation request and will action this once the three-month commitment period is complete, so there’s no need for you to follow up again to confirm.

We do encourage members who are still within their commitment period to make the most of what the membership offers. This includes a range of events such as Author Q&As, craft sessions, and wellness activities — not just our online discussions.

Once again, thank you for sharing your feedback so openly with us and we are sorry to hear your experience didn’t meet expectations.

Kind regards,
The Chapter25 Team

5぀星のうち5の評䟡

Chapter 25 book club is amazing ✹

Chapter 25 has been such a wholesome experience! It helped me meet new people and discover so many amazing books. All the hosts are incredibly friendly and supportive — always happy to help, organize fun activities, and even plan events outside the club! As part of my membership, I also get to join other online events, such as author Q&As and craft activities.

2024幎12月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Life Changing Decision

I have been a member of Chapter25 since August 2024 and it is honestly the best thing I have ever done.

It changed my life, as an adult over the age of 30 the idea of finding new and forever friendships is unheard of. I have found my people!

Whether that be in my monthly book club meet ups which has expanded my eyes to more and different reading, the friends I have made or the UK wide community that always gives me an opportunity to gush about my current reads, and read about others. My TBR is insane!!

Whether you are an avid reader, a sometimes reader, or just getting back into it there is a place for everyone and all are welcomed and included.

100% recommend and will be a member for life :) XX

2025幎11月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Best decision I’ve made in ages!

Joining Chapter 25 is the best decision I have made in ages!

I’ve been a member of Chapter 25 for over a year now and I honestly look forward to the meet up every month and always leave feeling great.

As someone who thought about joining book clubs before but felt too nervous to join alone, I felt instantly comfortable and welcomed from first joining the group WhatsApp chat. I’ve met loads of new people and made great friends since joining. I’ve also read some amazing books that I otherwise wouldn’t have picked up, and have been recommended books that I’d never even heard of but but absolutely loved.

On top of the monthly meet ups the bonus chapter, extra events (like Christmas party) and group chat make Chapter 25 totally worth it.

I would 100% recommend to anyone thinking of joining!

2025幎10月29日
自発的なレビュヌ
5぀星のうち5の評䟡

A must for book lovers

Chapter 25 is a fantastic concept and the structure of the club, the bonus content you can access and the way in which you are so warmly welcomed are some of the many advantages. If you love reading (and none of your friends do) then this is a great way to find your tribe and spend a wholesome evening with like-minded people. The only negative I have to say about Chapter 25 is that I wish I had found it sooner. Highly recommend!

2025幎11月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Best Decision I made

I joined Chapter 25 in August 2025 when my one opened up in a town near me. I had recently been made redundant and was missing the social element of working as well as wanting to find a book club.

Well this was one of the best decisions I have made. The interaction between a group of what were strangers at the first meet was amazing. A room full of people who loved books and reading as much as me. I love going to the monthly meet ups and really miss going if I have a clash. Its like a night out with friends.

Everyone is so friendly and it doesn't matter who you sit with and whether you liked the book or not we still manage to talk about lots of things.

The group is so good that we regularly meet to do other things outside of the book club and thats in addition to all the extra bonus chapter and discord events that take place.

For me I think is great value for money.

2025幎11月6日
自発的なレビュヌ
5぀星のうち5の評䟡

C25 - an amazing community

I have been part of Chapter25 since summer 2023, first as a member and then as a host.

My experience as a member was that meet ups were always a friendly and relaxed place to discuss our most recent read and get to know each other. Of course, there are differing opinions about the books - that's true of any book club - but that's part of the fun. The addition of The Bonus Chapters (free online events) has added an extra way to engage and connect with the C25 community - my favourite Bonus Chapters are the author Q&As.

My experience as a host is that I feel completely supported by C25. They make it really easy for me to host (they choose the books, organise the venue, provide the discussion questions etc), plus I have a dedicated person to contact if I have any questions. They are really open to feedback and always looking for ways to improve members' and hosts' experience.

I love being part of the C25 community and love getting to support a small business at the same time.

2025幎11月8日
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Francesca,

Thank you so much for your wonderful review - we're so pleased that you've loved being both a member and a host! It's great to hear how much you've loved the bonus chapters and being part of the community. Thank you for being a long-term member and for supporting us too.

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

Joining Chapter 25 was the best


Joining Chapter 25 was the best decision I made in 2024! When I left uni and moved home, I really felt very lonely as most of my home friends were living away. Joining the Chapter 25 book club in my local area helped me find a whole community of like minded, wonderful people who I feel very lucky to call friends now. I cannot tell you just how much I've gained from joining the Chapter 25 community and I am so appreciative of the team and their hard work to create such lovely spaces up and down the country - I think it's a testimony to just how well organised and welcoming it is that they have SO many clubs and well established members, and I think the price we pay is incredible value considering all the online and offline community events we can be a part of! I bloody love it and can't wait for more Chapter 25 goodness

2025幎11月8日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Neha,

Thank you for your kind review - we're so glad that you've loved joining Chapter 25 and have met some amazing friends. It's great to hear that you think it's great value too. We hope you enjoy all the future bookish goodness that we have to offer!

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

Highlight of the month!

I have attended Chapter25 book club for over two years and have to say it is the highlight of my month! The subscription price includes a place at your local meeting with ice breaker activities, genuinely thought provoking questions and discussion prompts for the book and a HUGE range of online content including author Q&As, virtual book discussions, board game nights, yoga sessions and much more. The community that has formed both online and locally is so welcoming and enthusiastic and it’s so lovely to just spend a whole evening per month chatting about books!

2025幎11月6日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Sian,

Thank you so much for your review. We're over the moon to hear that it's the highlight of your month and thank you being here for 2 years! It means the world to us.

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

I joined Chapter 25 in August 2024

I joined Chapter 25 in August 2024 - and can say this is the best decision I have made. I go on my own and never worry about who I will be sat with everyone is lovely . I have read so many different books and really enjoy the monthly meet ups when you can’t go the process to receive your book is so easy.
Anyone who loves reading and book clubs should definitely give this club a go

2025幎11月8日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Sue,

This is so lovely to hear - thank you for your review! We're so pleased that you're able to go on your own but sit with so many lovely people. Thank you for being a member since 2024. We hope you continue to love your meet-ups!

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

Best book club

Brilliant book club i have been come since the Wellingborough club started.
Its a brilliant way to meet like minded people and try different genres of book.
The hosts are so helpful and come up with different bookish tasks each month.
I would highly recommend chapter 25 to any book lover

2025幎11月8日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Emily,

Thank you so much for your lovely feedback! We’re so happy you’ve loved your book club meet-ups.

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

Spent years being a recluse, thank you for helping me back to the outside world ❀

After spending many years being a bit of a recluse and raising small children I wanted to join a bookclub as something to do for myself! With my anxiety that makes it extremely hard, but when I came for my first book club in October 2024 I immediately felt at ease, everyone is so so lovely, Alice is an amazing host and to top it off the venue is great!

Even if a few of us haven’t read the book because it’s not our vibe we always have stuff to talk about, it’s the one day a month I truly look forward to and gladly skip out on bedtime with the children (which I absolutely adore doing) to go see the group and have book and more chats!

We’ve organised a few events outside of bookclub too! Cinema, dinner, painting, crafts evenings, etc. I am so thankful for Chapter25, thank you for helping me realise that there are groups of wonderful people out there that enjoy reading just as much as I do, and not only that, thank you for helping me meet people who I can talk to about bigger things than books when times are hard ❀

P.s, love the merch and need the hoodies back 😌😉xx

2025幎11月8日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Amy-Patricia,

Wow, we are so incredibly pleased to hear all of this! Thank you for sharing this feedback with us. We’re so happy that you’ve found a wonderful community of people within the book club and look forward to your meet-ups every month. Great to hear you love the merch too!

Kind Regards,
The Chapter 25 Book Club Team

5぀星のうち5の評䟡

Best evening of the month!

I joined Chapter 25 in Jan 2024 with the hopes of meeting new people and making new friends and to say that’s been achieved would be an understatement!

I love chatting through all things books and reading books I would never normally pick up, it’s been eye opening to explore so many new genres.

It’s a friendly, welcoming and relaxed atmosphere making book club night a fun staple in my month!

I’d highly recommend if you are looking for a new way to make friends and connect with other like minded people!

2025幎10月13日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Sophie,

Thank you so much for your lovely feedback and for being a long-term member! It’s so great to hear that it’s a highlight of your month.

Kind Regards,
The Chapter 25 Book Club Team

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