Absolutely fantastic service! The team at Cocoon Chicken Coops have been so helpful, friendly and patient with all my questions as a first-time chicken owner. Nothing has been too much trouble, and th... もっと見る
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Wonderful service from this pleasant company. Very helpful, with a real person answering a real phone without 20 options to go through. None of this nonsense of email contact only. My motto,... もっと見る
Avoid! Coop barely last a year, rotten wood despite additional weatherproofing per instructions and leaking roof. Not at all as advertised. Emailed, messaged on Whatsapp and completed their online for... もっと見る
企業が回答しました
Very well made,and went together easily,everything lined up and plenty of screws. However, if you purchase the weatherproof cover there needs to be a zipped flap over the lift up coop lid,so that you... もっと見る
企業情報
当該企業による記述
At Chicken Coops and Houses, we provide high-quality, expertly crafted chicken coops, runs, and accessories to keep your hens safe, comfortable, and happy. With a focus on durability and ease of use, our products are designed to withstand the UK weather while offering superior protection from predators. Whether you’re a first-time owner or an experienced poultry keeper, we have the perfect solution for your flock. Enjoy FREE Next Day Delivery across mainland UK and shop with confidence for reliable, long-lasting chicken housing!
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4.3
優良
86件のレビュー
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ネガティブなレビューの 100％に回答しています
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Absolutely fantastic service
Absolutely fantastic service! The team at Cocoon Chicken Coops have been so helpful, friendly and patient with all my questions as a first-time chicken owner. Nothing has been too much trouble, and their advice and support have been wonderful. My girls are very happy in their beautiful new home! Highly recommend!
2026年10月14日
Great value
Everything arrived as expected.Looks great when it was erected. Great value for money.
2026年10月5日
First class
Wonderful service from this pleasant company.
Very helpful, with a real person answering a real phone without 20 options to go through.
None of this nonsense of email contact only.
My motto, no phone no custom.
Good old fashioned service and the coup is excellent quality. The rain cover is a must have but a little flappy in winds.
Will need to devise something to keep the base more secure.
Maybe a bit of tweaking with the design.
Overall, very impressed with customer service, a rare thing to find today. Well done and thank you.
2026年10月7日
great value, fast delivery, good size
Fast shipping and clear communication when it arrives. Easy to put together and spare parts provided and well labeled. As other reviewers suggested, I put a coat of creosote on each part before assembling and a second coat after and makes it look and likely last a lot longer. The ramp is very short, so made a new one. Good size for 6 big chickens and the roof bits had some extra foam type insulation which I didn't expect but helpful! I was careful to build it on a flat level surface and the pan is easily sliding in and out without a problem (I was worried about that). Also the pan can be removed from front and back which is very helpful. Great coop for the price, but expecting it will last about 3-4yrs max which is fine. Overall very happy.
2026年9月14日
Very well made,and went together well.
Very well made,and went together easily,everything lined up and plenty of screws.
However, if you purchase the weatherproof cover there needs to be a zipped flap over the lift up coop lid,so that you can access the inside easily for cleaning.Otherwise a very good product,would recommend it.
2026年9月1日
Great quality and value for money.
Great quality and value for money.
Build instructions could be much better though.
2026年7月22日
Please measure in your garden before…
Please measure in your garden before purchase as it’s not as big as it looks - I did do this but the run could really be taller.
Ordered on Friday delivered on Wednesday, so not necessarily next day- I did expect it on the Monday. Delivery company difficult to get hold of.
Simple to put together, pre drilled holes made it very easy. One damaged plastic cap for the coop leg but usable. Chicken wire used not really pest proof so have double proofed it myself.
Would be great if there was a roosting / wooden bar inside the run to either roost or hang things like feeders from.
Other than this happy with our purchase.
2026年7月6日
Bit disappointed with this coop
Bit disappointed with this coop. It’s not water tight and leaks where the egg box’s are. Big let down for the price of this not to be dry inside. We have to try and make it waterproof ourself so not ideal.
I would say Unless using this under cover I wouldn’t buy this coop.
2026年5月28日
Cocoon Chicken Coops からの回答
Hi Sarah,
We’re really sorry to hear you’ve had this experience and that the coop hasn’t met your expectations. We completely understand how frustrating it must be to find water getting in around the egg box area.
Please could you reach out to us on 01273 978 487 so we can deal with this issue as soon as possible? It would also be helpful if you could send over a few photos or a short video showing where the water is coming in, so we can look into it properly.
We appreciate you bringing this to our attention and we’d like to get this resolved for you as quickly as we can.
Kind regards,
Giles Holbrook
Great experience
Great experience, some bumps along the road with stock and then the shipping company messed up but their customer service was excellent and sorted everything out. Really happy with end result, product is of great quality, very easy to assemble and looks great! Thank you.
2026年5月15日
Cocoon Chicken Coops からの回答
Hi Luke,
Thank you so much for your kind review. We really appreciate your patience and understanding with the stock and shipping issues along the way.
We’re very pleased to hear that our customer service team was able to get everything sorted for you, and that you’re happy with the final result. It’s great to know the product was easy to assemble, looks great, and has met your expectations.
Thank you again for choosing us, and we hope you enjoy your new coop.
Kind regards,
Customer Support
So happy with my purchase
So happy with my purchase, it looks and feels fantastic. Came next day via APC. Can’t wait to get our chickens in there now, they’ll be some happy in their little home. Thanks very much cocoon chicken coops 😁😁
Anthony white
2026年6月17日
自発的なレビュー
Cocoon Chicken Coops からの回答
Hi Anthony,
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with your purchase and that it arrived quickly with APC.
It’s great to know the coop looks and feels fantastic, and we’re sure your chickens will love their new home. Thank you again for choosing Cocoon Chicken Coops.
Kind regards,
Giles Holbrook
Efficient and helpful
Company dispatched item quickly and answered our queries promptly. Very good service.
2026年5月11日
Cocoon Chicken Coops からの回答
Thank you very much for your kind review. We’re pleased to hear your order was dispatched quickly and that our team was able to help with your queries promptly. We really appreciate your feedback and your support.
Great Coop
Easy to use website with lots of choices. Delivery was quick and smooth. The Coop came flat packed but was soon put together after I had painted it inside x out !! Our chickens love it !!
2026年4月10日
Cocoon Chicken Coops からの回答
Thank you so much for your lovely feedback!
We’re really pleased to hear that you found the website easy to use and that the delivery went smoothly. It’s great to know the coop was straightforward to assemble and even better that you took the time to paint it, sounds like it’s had a proper personal touch!
Most importantly, we’re delighted your chickens love it. Thanks again for your support—we truly appreciate it!
Good design and easy to put together.
Reasonable price, well designed, easy to clean and easily put together. Chickens are happy, I'm happy.
2026年4月13日
Cocoon Chicken Coops からの回答
Thank you so much for your feedback! We’re really pleased to hear you found the design practical, easy to assemble and simple to keep clean. Most importantly, it’s great to know your chickens are happy that’s exactly what we aim for. Enjoy your coop and thanks again for your support!
Absolutely perfect with extension
Ordered a coop from here with the extension and it totally outdid all expectations and was delivered on time well done well recommended 👍
2026年4月3日
自発的なレビュー
Cocoon Chicken Coops からの回答
Thank you so much for your kind words! We’re delighted to hear the coop with the extension exceeded your expectations and arrived on time. It’s great to know everything worked out perfectly for you—your recommendation means a lot to us. Enjoy your new setup, and if you ever need anything else, we’re always here to help!
Easy to build and does a job for us…
Easy to build and does a job for us after we have moved house. One thing to bear in mind is that it’s smaller than it looks in the photos so check dimensions. It also says suitable for up to 5 chickens but I wouldn’t put more than 3 in it.
In terms delivery, that was great and building was fairly straightforward.
Overall not a bad hen house if you only want to keep 2 or 3 hens.
2026年4月7日
Cocoon Chicken Coops からの回答
Thank you for your honest and balanced review—we really appreciate you taking the time to share your experience.
We’re glad to hear the delivery went smoothly and that you found the build straightforward. That’s exactly what we aim for, especially for customers setting things up after a move.
You make a very fair point regarding the size. While the house is designed to accommodate up to 5 chickens, we always recommend considering factors such as breed size and giving your hens as much space as possible for their comfort—so your suggestion of 2–3 hens is a sensible guideline for many keepers.
We’ll also take your feedback on board regarding how the size is presented in the photos, as it’s important customers can make the most informed decision before purchasing.
Thanks again for your feedback, it’s genuinely helpful both for us and for other customers considering the product.
Hen house
The company were easy to get in touch with on the phone when i had questions Very helpful and informative but not pushy.
Quality of the coup is lovely.
My hens are happy.
2026年4月7日
Cocoon Chicken Coops からの回答
Thank you for your kind review—we really appreciate it.
We’re so pleased to hear that you found our team helpful and easy to reach. We always aim to give clear, honest advice without any pressure, so it’s great to know that came across.
It’s also lovely to hear you’re happy with the quality of the coop—and most importantly, that your hens are happy too!
Thanks again for taking the time to share your experience 🐔
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