Cocoon Chicken Coops レビュー 

I ordered the Noah's Ark Chicken Coop.
Firstly I must say the actual coop is one of the best quality coops there is on the market. Very easy to assemble and perfect size for my two chickens. I had abit of trouble with the delivery as one part of my order was damaged in transit and they didn’t make the supplier aware. However when I emailed to say I’m still missing part 2 of my parcel the next day, I received an email back pretty much straight away, then I received a follow up email and a phone call to let me know they would be sending it out again for the next morning. The communication was above and beyond and it was a pleasure to buy from you. I’ll definitely be making more purchases in the future.

Very good service and coop was just as described. One piece was broken in transit but on sending a picture and description was immediately replaced without further question.
Assembly diagrams and instructions were really quite small, but at least were accurate.

I have already posted a negative post in response to your request for feedback. The company did respond to me andvto give them credit they did send a feeder and water pot as promised if I gave a review.

The hutch arrived with the hinges and dowel holes on the wrong side of the panels - which meant in order to get it put together properly - we had to remove them and flip them around - not great quality at all!! Immensely overpriced. Very disappointing - much cheaper options (and arguably better quality) in local farm shop - wish I had gone there. 🤯🤯 Don’t be deceived by their luxury photos online - I would not recommend.

Yes - this hutch was purchased direct from the website chicken coops and houses. I can also confirm that when it arrived the package was damaged and taped back together.

Simple selection process and great price. The customer service is professional and efficient.
My chickens will be very happy in their new home.

I ordered the Cocoon 4000WX chicken coop for my flock of 6. The website was easy to use, the SPRING5 discount worked, and delivery was fast and on time. The coop is solid, spacious, and just what I needed to stop bullying in my flock. Customer service was clear and helpful throughout. Would definitely recommend to other chicken keepers looking for something reliable and easy to set up.

Nice Coop. Parts could have been prescrewed / part assembled for easy mounting.

We bought our chicken coop a year ago, mainly because we loved the design and especially the cover. While we did have a few issues with the cover initially, we got in touch with the team—and before we knew it, a replacement was sent straight away.

I have to say, the customer service is outstanding. It’s rare to find a company that responds so quickly and helpfully. I know that if I ever need anything else for my chickens, I’ll definitely trust and buy from them again.

Thank you so much for all your help!

Delivered promplate with easy instructions

Really pleased with the coop we ordered and assembled. There was a bit of faffing with installing the wheels but got there in the end. We have some very happy birds!

Good company, great service, would use again

Avoid! Coop barely last a year, rotten wood despite additional weatherproofing per instructions and leaking roof. Not at all as advertised. Emailed, messaged on Whatsapp and completed their online form and no reply whatsoever. Order #4415. Contacted via Whatsapp on the number given on chickencoopsandhouses.co.uk - this shows as HomeGarden&Pets - received a reply there to email admin-coopsandhutches.co.uk which I did and no reply. Had already emailed info-chickencoopsandhouses.co.uk and completed your webform. No replies. So I repeat my avoid testimonial!

The delivery company used, left the coop outside the garage without our knowledge, they didn’t even ring the bell. We only discovered it when we went into the front garden.

When we opened the boxes we found some damage. But to their credit they responded to my complaint quickly, and issued a partial refund promptly.

Really impressed with the coop - it's well designed and other reviews agree that it is easy to clean, and the design suggests that will certainly be the case. I do agree that it wouldn't comfortably house the stated number of chickens, but otherwise it exceeds the description.

There was some damage in transit to a part (not Cocoon nor the packagings fault, it looked like someone had put their foot through it!), but Cocoon were incredibly quick to respond to my support ticket and I had a new part the following day. Very impressed and will return for any future purchases I may need to make.

All good here. Easy to order and arrived in 2 days. Well packaged, no damaged parts and looks great.
Instructions are simple enough to follow and the finished result is a well crafted sturdy coop. Ordering up some wood treatment now just to add a little extra protect from the weather

Reasonable price for a decent coop.

Instructions were a bit complicated but I’m not that way inclined!

Wouldn’t comfortably house the amount of chickens stated in description however

Ordered Cocoon Chicken Coop & Run – 4000WX, which I am very pleased with. Couple of pros and cons. It goes together lovely and easily (im disabled and managed it with only minimal help from my 7 yr old), it's nice and sturdy and my chickens love it. However the instructions are near on impossible to see as they are tiny pictures which I struggled to see, which meant I actually screwed the frame of the enclosure together before realising I had some bits the wrong way round because it doesn't show that on the instructions. Also a bit of a lack of communication from the company. My order was suppose to be next day and I didn't get contacted by the delivery company until the afternoon to say they weren't coming. When I rang this company to find out what is happening I discovered that they had been informed by the delivery company first thing in the morning but had failed to contact me

Extremely easy to order and great service all round

My second coop ordered. Had a few issues which were resolved the same day. Excellent customer service and 3 very happy girls 🤗