Coopsandhutches レビュー 

We bought the barnyard xl chicken coop in May 2026. Putting it up, the wood kept cracking, the tray didn’t sit in the coop straight even tho we followed the instructions correctly. It’s also not waterproof. The coop inside is soaked from the rain fall.
We have had it 5 months, and the wood on the outside has gone mouldy already! It says it’s been treated, But it definitely can’t be as the mould is so bad all over it. Unfortunately won’t recommend or buy from again. We now have to buy a new coop and run because it’s so mouldy it won’t last the winter!

I am extremely upset with my purchase of the Gertrude coop. Once we began assembling it, the poor quality became immediately apparent. The fittings are flimsy, the screws are tiny and short, and the timber is very thin and bends easily, you can see day light through the coop and gaps. I had concerns from the start that it wouldn’t stand the test of time, and unfortunately those concerns were justified.

After the first rainfall, every panel and the roof leaked, soaking all the bedding inside. For a product costing over £400, this is heartbreaking — we simply do not have money to waste on something that fails at the most basic level.

What has made this even worse is that, due to your terms and conditions, we had no option to return it. We also had no alternative housing for our new hens, so we were forced to use it despite the issues.

We tried to make the coop usable by varnishing it and adding felt to the roof and nest boxes, but the rain still soaks through the side panels. In addition, the bottom tray began falling apart after only a few days, meaning we can no longer use it at all.

Overall, the product is not fit for purpose, and the quality is far below what was advertised or expected for the price paid.

Very poor quality. It's a shame, the design is good, but they're made with very thinh timber, so are unlikely to last two winters.

The have 5 star Googl;e reviews, but ive dicoverd as a major advertiser, the are able to have poor ones removed . The positive ones sound fake.

I bought a coop off here and the picture shows a really nice looking coop. I received two little boxes, which cannot possibly build into the lovely coop on the website. I can’t even look inside because they don’t take back opened packages. When I asked them to collect it as their website pictures are misleading they want £39 to collect, £5 admin fee and 5% restocking fee. What a total rip off. Never deal with this company.

Ordered a hutch from them to use at night time only for my rabbit which was raised off the ground and covered at night. The hutch was rotting and falling apart within 2 months of use. The wood is so soft it almost breaks away in your hands.
When I complained they suggested it was my fault for not paying extra for wood protection and a rain cover, we have had the hottest and driest summers on record.
I would not waste your money on using this company, awful customer service and a complete waste of money for a poor quality product.

I ordered a chicken coop and run, the online ordering was very smooth and the item was delivered very quickly and the description was accurate.
There was some slight damage to a piece of wood where a hinge was been pre fitted. I photographed the issue and emailed the customer service team. They responded on the same day and sent out an entire new roof, it also arrived very quickly. Overall I was happy with the service and how the issue I had was resolved.

Second coop bought. Well made and didn't take much to put it together. Sturdy and functional.
Very quick delivery within days but courier needs to learn geography. Not everywhere north of Perth is Highlands and islands as they charged £19.99 p&p whereas it is free for elsewhere. Coops and hutches kindly applied a discount to partially cover but I'd be looking to change courier. Very pleased again.

Great communication from the seller. Product looks great and easy to assemble

Absolutely shocking company to deal with. I purchased a hutch from them however soon realised this was too small. Called to cancel prior to delivery and was told simply refuse delivery, it’ll make its way back to them and I’ll get a refund. Great so ordered a larger hutch only to end up purchasing 2 rabbits instead of the one that was planned. So called again to cancel the second order and was given the same advice. Fast forward 3 weeks and after several attempts to chaise still no refund for either hutches, totalling over £550. Spoke to CS again today and they have issued 1x refund minus 25% which they call a restocking fee! This is in their t&cs but you would never expect to loose 25% of your money if you choose to return an item that’s never been used. To make matters worse they will be keeping a further 25% when they eventually decide to refund my second return and at no point was I informed of this when they told me “just refuse the delivery” Absolutely shocking company and will be making sure I tell everyone just how awful they are.

Ordering was an easy and quick experience..but that's all I can say at present as I'm awaiting delivery of purchase..so I can't comment on quality etc. However it's a bit disappointing that reading other reviews on prompt delivery..I can't agree with these. I've allowed the bank Holiday but alas I'm still waiting.

Great service, good quality and a good price. Fast delivery 😊

The coop has multiple gaps, the wood has came broken. All around not a great hutch. Dont waste the money on this brand it is not good at all. The coops are absolutely tiny. Paying £300 for nothing

I ordered a sunshine coop 4/6 birds and walk in frame
The coop was a bit smaller than I had imagined but fine for 4 birds. The delivery was quick and came exactly when stated . There was damage to the roof panel of the coop from the transport. The team couldn't have been more efficient and helpful . The new part was dispatched within an hour . The customer services throughout were exceptionally good . I would use the company again

My wife ordered the XL Cottage chicken coop and to might absolute astonishment, assembly was just as it described in the instructions...something which has never happened to me before. The usual process involves my wife asking my why i can't just 'put something together', I remind her that i'm an academic not a builder, and we begin divorce proceedings. We built this without matrimonial incident in about an hour. Both the build quality and design is excellent and represents genuine value for money.

Excellent Product, nicer and sturdier than I thought it would be , and very easy to set up
Delivery was very quick , great company ⭐️

Coop exactly as advertised/photographed. Really easy to assemble. Good quality. Value for money. Comms re delivery very good. Would recommend.

Comically small chicken run, claims of number of chickens it can hold are a little bit silly. Should have checked the measurements, but photos do not give a good sense of size. Not good value for money, quite flimsy and will probably not last more than a couple of winters.

Good product, reaSONABLE PRICE, QUICK DELIVERY

I've had a chicken coop for a few years and recently bought a large rabbit hutch as I have been pleased with the quality of the coop. The hutch is much sturdier than similar hutches from pet shops and I feel it will last longer than they did, especially with the cover. My only issue with the coop is after 2 or 3 years of use the door stopped being able to shut due to the wood swelling or something. It possibly just needs realigned but we don't shut the door so it isn't an issue to use but it may be a bother for some people. And my only issue with the hutch was the packaging. Unfortunately it came with polystyrene sheets that my kids got a hold of and made a huge mess of tiny balls everywhere. This also happens when it goes to landfill and pollutes the environment with millions of tiny plastic balls that animals end up eating and dieing because of. I know they'll say it's necessary to keep the product safe during delivery but I'm sure there are much better alternatives as I never get polystyrene in deliveries anymore as so many companies have stopped using it due to it's environmental impact.

One of the panels in my hutch was slightly damaged when I unpacked it. A new panel was sent within 24 hours of my reporting it. Very impressed with their prompt and professional service.