Click & Grow レビュー 

247
•
TrustScore 5段階評価の3.5

3.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I purchased the 3 pod click and grow hoping it would work well. The plants do grow but they are so small and I can’t get a decent yield out of them. My pods have never turned out like the website ph... もっと見る

企業が回答しました

5つ星のうち5の評価

Incredible Smart Garden – Love It!! I’m beyond happy with my Click & Grow system! It’s made growing fresh herbs and plants at home so simple and rewarding. The smart technology takes care of ev... もっと見る

企業が回答しました

5つ星のうち3の評価

This a fun way of starting plants off, we are using it more as a propogaror very successfully. The pre planted pods from click and grow are really quite expensive and we are planting up the pods with... もっと見る

企業が回答しました

5つ星のうち5の評価

We purchased the smart garden 27 and started the pods on Jan 3rd we were eating lettuce by the end of the month. There was only 1 pod out of 27 that didn't come up. We're still enjoying the herbs and... もっと見る

企業が回答しました

企業情報

  1. 庭園

当該企業による記述

Click & Grow creates smart electronic indoor gardens that allow anyone to effortlessly grow vitamin-rich leafy greens, herbs, fruits, and vegetables 365 days a year. Sustainable, free of pesticides and other harmful substances.


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

247件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.3

すべてのレビュー

(247)

過去12か月のレビュー数: 28件

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5つ星のうち1の評価

Worst support experience

I followed the instructions - unfortunately nothing grows here. On the contrary, it is moldy and smells. The seller refuses to take the product back.

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Answer: The product is not working. You claim via chat, that the product is fine, yet you have not taken a look into it. The light is not working as intended, yet you offer "replacement sprouts".

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Answer: This is a plain lie. Support is saying, they won't take it back. I would only get 65% of the value. And even then, I am forced to send videos, pictures etc. This companies support is a plain nightmare.

2024年2月22日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

That is unfortunate to hear, we're very sorry for that. If some of your plants haven't sprouted then definitely let out support team know and we'll help out with a replacement and guides on how we can help make the growing process better.

Oh, sorry to hear that the lamp is not behaving as it's supposed to.
Definitely give our team a detailed overview of what is not working, and we'll work towards getting you a working solution!

5つ星のうち5の評価

Great support experience, ok product

Two of my plans didn’t sprout, most likely it was my fault? But they not only allowed me to choose another plant free of charge (3-pack), but also send one more of their choice (also 3-pack). Support experience is great.

The product itself is too expensive for just a box with a lamp. Not so “smart”.

2024年2月7日
自発的なレビュー
5つ星のうち4の評価

Love it

Love it. Great customer service, sending me a replacement pod when one didn't sprout and including a little gift for my troubles (and for the sake of the environment!). The only thing that would boost from a 4 to a 5 would be some sort of cover... the lights are understandably bright and we are having to relocate it from the kitchen to the basement because it's a bit much in the evening.

2024年2月20日
自発的なレビュー
5つ星のうち5の評価

Wow,

Wow, as a gardener I should confirm that these guys by selling such innovative products for gardeners are cool ones.
I guess... the price can be biting a a bit, but you actually can obtain an indoor garden, without any need to go outside. There are even full kits with seed and other equipment for growing anything you want.
I also bought one kit and haven't complained about the purchase. I think I won't.

2024年2月14日
自発的なレビュー
5つ星のうち3の評価

At first I was pretty happy with the…

At first I was pretty happy with the click and grow system. I originally purchased the pods in 3 packs and had success, so I switched to the 9 packs for economy. The first two pods of chives failed to germinate. I am currently waiting on the 3rd pod to see if it germinates. If it does not I may have to try another product.

2024年2月2日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Hey! If some of your plants haven't sprouted then definitely let out support team know and we'll help out with a replacement and guides.

5つ星のうち1の評価

Ordered on 13th Dec, received on 10th Jan

Ordered on December 13th, it should have been a Christmas gift, received on January 10th. I asked customare care for help many times, but they told me that all the responsibility lay with their courier and that they couldn't do anything, their courier said that all the responsibility lay with the sender, they never spoke to each other. In the end I waited almost a month and I was left without a gift to give. For the review on how it works, I'll let you know next Christmas!

2023年12月13日
自発的なレビュー
5つ星のうち1の評価

Awful product! Stay clear!!!

I bought this product as a gift to my girlfriend, and after 6 months of use, I can confidently attest that this is single handedly the most overpriced product I've invested in for years. The light is requires 16 hours of electricity usage to power the garden, the light is so bright that it illuminates my entire lounge with an ice cold illuminating hue. This I find very annoying. I honestly think this product is worth closer to the $20 mark due to its low quality plastic feel, not to forget the pods which you need to buy seperately to grow plants such as fresh herbs and vegetables cost a fortune for what they are. The pods are so small that the roots don't even have space do develop so the herbs just fizzle away! I used to different rosemary pods and both became engulfed with mould at their roots without baring a single leaf! Do yourself a favour and stay clear of this product - customer service is shocking too!

2023年12月28日
自発的なレビュー
5つ星のうち1の評価

Terrible experience

Wanted to order 22 items. Sales department answered one time and then 9 days nothing. They just don’t care and don’t want to make any business

2023年12月6日
自発的なレビュー
5つ星のうち4の評価

Chives no Jive

Some pods just dont get growing.. specifically this time the chives.. i keep giving them benefit of the doubt and continue to buy them but those lovely little green shoots never appear. Strange as they are so easy in the garden! Onwards and upwards...

2023年11月18日
自発的なレビュー
5つ星のうち2の評価

Disappointed!

I actually love click and grow and have enjoyed growing basil, cherry tomatoes and lettuce in the past. I recently received a promo email to purchase a mystery box at 50% off which cost me over $100. I know it’s supposed to be a surprise however I did expect to get a commonly used item out of the 5 selections. I received herbs I never heard of and felt I was given items that don’t sell. Would have been nice to get at least one of rosemary or basil or mint or oregano etc but got things I’ve never heard of and have no idea what to do with. Just disappointed is all.

2023年11月2日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer service

I have been using click and grow smart gardens for over 5 years and now have three. In all that time I have been trouble free. No problems with the system or the pods.
Yesterday evening a lamp went very dim and eventually switched off. It would not reset. I contacted click and grow customer services and the result is that they are now sending out a new lamp under warranty...less than 12 hours later and after me enquiring late in the evening.
Their customer service is fast, efficient and polite and keep you updated all along the way. One of the best companies I have ever dealt with
Well done.

2023年11月8日
自発的なレビュー
5つ星のうち1の評価

Horrible experience

Horrible experience, I order a marjoram alive plant this people send me seeds and they charged me $40 for a three pack of seeds. Does not what I ordered, no costumer service.
They are trash people.

2023年10月28日
自発的なレビュー
5つ星のうち5の評価

Purchased Lavender again

Purchased Lavender again. Grows really well and shoots have appeared after 10 days.

Wasn’t keen on the some Herbs - unbelievably slow . But other varieties of plants very good indeed.

2023年10月22日
自発的なレビュー
5つ星のうち4の評価

I recently purchased 3 basil pods to…

I recently purchased 3 basil pods to grow. They are growing at different rates and heights but all are doing well. The email on how to prune your Basil plant was very timely. I am really enjoying my Click and Grow ... and it is so easy!

2023年10月9日
自発的なレビュー
5つ星のうち2の評価

Not recommended

We've had problems with the plants not growing so large, soil gets weird and moldy. I regret buying this instead of a generic and real hydroponic system. Do not recommend this!

2023年10月9日
自発的なレビュー

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