Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... もっと見る
企業が回答しました
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... もっと見る
企業が回答しました
Very friendly and efficient. Explained the process and the questions very well. I used Teams call meeting method and it worked very well. No issues.
企業が回答しました
企業情報
当該企業による記述
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
連絡先
4.6
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient, clear and very helpful
The lady who dealt with my situation made it very easy and understanding all throughout the conversation and help very impressed thank you
2026年5月21日
Compass からの回答
It means a lot to hear the conversation made the matter easier. SDLT detail often turns on a single point, which is why we work the way we do.
Compass からの回答
Prompt and helpful is the standard we hold ourselves to. Thank you for the note.
Information provided clear and concise
2026年5月12日
Compass からの回答
Clear and concise is what we aim for. Good to know it came through that way.
We found it difficult to access the…
We found it difficult to access the site on the computer andit would not accept the the verification code at first. We tried about 8 times until it was finally accepted.
It was very difficult to move on from the screen where we compiled a password.
However, the lady who rang us back, to check the details, was excellent.
The complete button was nowhere to be seen and we had to revert to using the mobile phone.
2026年5月19日
Compass からの回答
Thank you for taking the time to set out what happened. Eight attempts on the verification code and a password step that fought back is not the way in we want for anyone, and the missing complete button on desktop should not have been the reason you ended up on mobile. The team is on all three this week. Really glad the call from our team to check the details made the difference.
App very easy to use staff very…
App very easy to use staff very friendly and helpful when they phone you would definitely recommend this company
2026年5月18日
Compass からの回答
When the app and the calls behind it work the way you describe, the recommendation at the end is the part that matters most to us. We appreciate you saying so.
Just pleasant and helpful
2026年5月14日
Compass からの回答
A short note that captures the experience we work for. Thank you for putting it in writing.
To pay for a service that can ne foumd…
To pay for a service that can ne foumd online is a joke. I foumd them pushy, unhelpfull and rude.
Did not answer my questions, total waste of money and time. What did I get, no clear money saving or advice. The stamp duty was clear on the UK Gov website.
2026年5月6日
Compass からの回答
Compass is engaged by solicitors to calculate Stamp Duty Land Tax and submit the return to HMRC on their clients' behalf, including the analysis of any reliefs that may apply. It is a different piece of work from the rate calculator on GOV.UK, and one that sits inside a documented engagement with your solicitor's firm. Where the value of that scope was not clear, we would like to discuss it with you directly, and a member of our team will be in touch this week.
Was a nice simple process to complete
2026年5月12日
Compass からの回答
The process is designed to be simple to complete. Pleased to hear it.
Compass からの回答
We're glad it worked and that our team were so helpful. Thank you for the note.
Assessment Review
The way the assessor explained everything to me was great and the assessment queationaire was easy to navigate.
2026年5月5日
Compass からの回答
Clear explanations and a questionnaire that does not get in your way are two of the things we work hardest on. Good to know both held up for you.
Straight forward.
A straight forward process over the phone with Raj who was both pleasant and professional. A slight misunderstanding regarding funding for the property was resolved quickly and a follow up Confirmation Email arrived promptly.
Thank you.
2026年5月7日
Compass からの回答
Thank you for the thoughtful review. Pleased the call covered everything you needed and that the follow up reached you quickly.
Compass からの回答
Good to know it felt that way from your side. Thanks for taking the time.
Compass からの回答
Short and sweet, just like we hoped the process would feel. Thanks for the review.
Alicija was extremely kind and helpful…
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to speak to a human being who is friendly, professional and reassuring.
2026年5月6日
自発的なレビュー
Compass からの回答
Buying or moving home is stressful enough without feeling rushed or unheard. Really glad the call helped settle things for you, and that speaking to an actual person made a difference.
Spoke to a lovely lady called…
Spoke to a lovely lady called Charlie,she was polite and very helpful.
2026年5月5日
Compass からの回答
Thanks for the kind words. Always nice to hear a call left someone feeling looked after.
Thank you!
Everyone who I spoke to was very helpful and always quick to check in with me when I had any issues. Thank you very much for helping with my first home! 😊
2026年4月30日
Compass からの回答
A first home is a big deal and we are really glad we could be part of it. Lovely to hear the team kept you supported throughout. Enjoy it!
Compass からの回答
Making the process feel simple is exactly the point. Glad it landed that way.
Completing an SDLT questionnaire
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situation, but that a response was still needed (generally a simple No).
2026年4月24日
Compass からの回答
The questionnaire can feel counterintuitive at times, especially when questions do not seem to fit your situation. Glad our team could walk you through the reasoning and get everything submitted correctly. Patience is part of the job and it sounds like it was well placed here.
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