Co-op Insurance ロゎ
りェブサむトにアクセス

Co-op Insurance レビュヌ 

4,408
•
TrustScore 5段階評䟡の4.5

4.4

保険䌚瀟
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves... もっず芋る

5぀星のうち5の評䟡

I sorted my holiday insurance on line, which was easy navigate and the Silver insurance was just what I wanted and was within my price range. Unfortunately, I’d made a mistake with my email address an... もっず芋る

5぀星のうち5の評䟡

For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I looked at loads of different insurance providers to get travel insurance to suit my circumstances and this is the 2nd year running that the Coop have given me the best quote with the best cover. I... もっず芋る

䌁業情報

  1. 保険䌚瀟
  2. 自動車保険代理店
  3. 䜏宅保険代理店
  4. 生呜保険代理店
  5. ペット保険䌚瀟
  6. 旅行保険䌚瀟

Co-op Insurance に぀いお

圓該䌁業による蚘述

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

4408件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(4,408)

過去12か月のレビュヌ数: 1,158件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

I would give more but I can’t open the


I would give more but I can’t open the documents attached to the email so pointless so all I have is a policy number

2026幎6月26日
Co-op Insurance ロゎ

Co-op Insurance からの回答

Good afternoon, Julie,

Thank you for taking the time to share your feedback with us. I'm sorry to hear you were unable to open your policy documents.

I've now resent the documents to you, and they should arrive within the next 20 minutes. To open them, you'll need to enter your postcode as the password, using capital letters but no spaces. Once you've opened the documents, you'll be able to save or print them if you wish.

I hope you have a wonderful trip. If there's anything else we can help with before you travel, please don't hesitate to get in touch.

Kind regards,

Reece
Co-Op Travel Insurance

5぀星のうち4の評䟡

Very professional and helpful

Very professional and helpful . I would have given five but it took ages on the phone

2026幎6月26日
Co-op Insurance ロゎ

Co-op Insurance からの回答

We're glad to hear our team was professional and helpful. We understand your time is valuable and we are working to reduce phone wait times. If you do wish to discuss this further please do contact us on policy@pets.coop.co.uk
Kind regards
Jemma
The Co-op Pet Team 🐟

5぀星のうち5の評䟡

A few clicks on the keyboard

A few clicks on the keyboard

2026幎6月26日
自発的なレビュヌ
Co-op Insurance ロゎ

Co-op Insurance からの回答

Hi

Thanks for taking the time to leave us a 5 star review! We're happy to hear you found the process easy! Thanks for insuring with us.

Kind regards
Leanne

5぀星のうち5の評䟡

Immediate cover available

Very easy to apply, and having easy to understand options in Layman's terms. Immediate same day or next day cover available at affordable prices - Took me about 20 mins from getting a quote to being covered.

2026幎6月26日
5぀星のうち3の評䟡

I am left unsure of what the policy I


I am left unsure of what the policy I have bought covers! Also, no clue of how to get in touch with them if it became necessary. Overall, quite disappointed!

2026幎6月22日
Co-op Insurance ロゎ

Co-op Insurance からの回答

Good afternoon, Deborah,

Thank you for taking the time to share your feedback. I'm sorry to hear you felt disappointed with the cover you arranged.

I've resent your policy documents by email, and they should arrive within the next 20 minutes. Your policy schedule will show the cover you have in place, and your policy booklet includes the emergency phone numbers for claims and 24-hour assistance.

To open the documents, please enter your postcode in lowercase with no spaces.

If there's anything else we can help with, please don't hesitate to get in touch.

Kind regards,

Reece
Co-Op Travel Insurance

5぀星のうち2の評䟡

Let down at renewal stage

Existing customers expected to renew at a higher price than someone new going to CO-OP via a comparison site?. Called to query and told “that’s just the way it is”. Great customer retention plan.

2026幎6月24日
自発的なレビュヌ
Co-op Insurance ロゎ

Co-op Insurance からの回答

Good morning David,

Thank you for taking the time to share your feedback. We’re sorry to hear you’re disappointed with your renewal experience. We’d like to reassure you that in most cases, our existing customers receive a lower price at renewal than they would if they purchased a brand new policy, as long as the details are like for like.

We have tried to get in touch to discuss your review but unfortunately have not received your policy details. If you’d like us to investigate this further, please call our team directly and we’ll be happy to take a look for you.

Kind regards,

Aysha

5぀星のうち5の評䟡

Sge was very polite

Sge was very polite

2026幎6月22日
Co-op Insurance ロゎ

Co-op Insurance からの回答

We are delighted to hear you had such a positive interaction with us. Thank you for sharing your kind words.
Kind regards
Jemma
The Co-op Pet Team 🐟

5぀星のうち5の評䟡

Competitive pricing at a cover that


Competitive pricing at a cover that suits my needs, easy to set up .

2026幎6月11日
Co-op Insurance ロゎ

Co-op Insurance からの回答

We're glad our competitive pricing and easy setup met your needs. Thank you for your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐟

5぀星のうち2の評䟡

Disappointed

Whilst the staff are friendly & helpful, the claims department go out of their way to complicate simple claims. I have cancelled my Pet insurance policy and previously another Home insurance one too. The renewal terms are extraordinarily expensive and I’m so disappointed in the Co-Op’s avoidant behaviour.
The two stars are for the helpful manner of the staff, which never comes to fruition.

2026幎6月5日
自発的なレビュヌ
Co-op Insurance ロゎ

Co-op Insurance からの回答

Good morning
Thank you for taking the time to leave a review.
I’m sorry to hear that you are unhappy with the service you have received. We strive to provide excellent customer service in a timely manner and I truly apologise for the frustration this has caused.
We have requested more information from you to enable us to investigate and resolve your concerns as soon as possible.
Thank you,
Jemma
The Co-op Pet Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報