Couldnât do it on line - triesd the phone but the robot woman couldnât understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... ãã£ãšèŠã
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... ãã£ãšèŠã
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
- ä¿éºäŒç€Ÿ
- ã»
- ãããä¿éºäŒç€Ÿ
- èªåè»ä¿éºä»£çåº
- äœå® ä¿éºä»£çåº
- çåœä¿éºä»£çåº
- æ è¡ä¿éºäŒç€Ÿ
Co-op Insurance ã«ã€ããŠ
åœè©²äŒæ¥ã«ããèšè¿°
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, itâs what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the worldâs largest consumer co-operatives, owned by millions of members.
Weâre founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UKâs leading convenience retailers, the UKâs number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
é£çµ¡å
è±åœ
- coop.co.uk/insurance
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
For the last two years we used coop petâŠ
For the last two years we used coop pet insurance for Lilly our Saluki cross, and hoped we would never need to claim, however in January this year Lilly became unwell and after a couple of vet visits she was diagnosed with liver cancer,
We were referred to Wear referrals animal hospital where they operated to remove Lillyâs tumour and later she had chemotherapy as a precautionary measure,
Before the treatment was completed our insurance policy was due to expire and although her medical bill was already massive COOP PET INSURANCE renewed her cover for another year and continued to pay for her treatment directly to the vetenary hospital,
Lilly was given the all clear in June and had three healthy months however she fell ill again and after tests they told us her cancer had returned and we decided that it would be kinder to let her go before she was in too much pain.
Once again COOP PET INSURANCE paid her vet bills without any quibble whatsoever,
Coop pet insurance were professional, efficient and extremely sympathetic throughout this whole process and made what was already a very emotional and stressful situation a lot simpler, I would highly recommend them to any pet owner,
On the odd occasion that I had to call them on the phone, there staff were absolutely fantastic.

Co-op Insurance ããã®åç
Quote confusion
As a previous hopefully returning, after a break, customer I got a quote for home insurance, there quote was much higher than the competition so I asked for a re-quote taking out accidental cover to make it like for like - the quote went UP by 50% not down. Now two weeks later I get an email with a £140 welcome deal. Does this mean the third quote would go up by £150.00.

Co-op Insurance ããã®åç
Cheap travel insurance quick and easyâŠ
Cheap travel insurance quick and easy to do . documents came same day.
We were very surprised
We were very surprised, after checking other companies for price , Co-op came out tops so we took the silver , we had got medical issues and the price was good for us, 12 months for europe for 2 of us , well done co-op

Co-op Insurance ããã®åç
Very well spoken Lady
Very well spoken Lady , no background noise, was quick and new what she was doing, the ladies name was Adelaide and it was a pleasure speaking to her.

Co-op Insurance ããã®åç
Good value for money cheaper thanâŠ
Good value for money cheaper than others with same benefits

Co-op Insurance ããã®åç

Co-op Insurance ããã®åç
Was looking for single trip travelâŠ
Was looking for single trip travel insurance. I found co op insurance was a good policy at a great price. Took minutes to book as was so easy. Very happy with my experience

Co-op Insurance ããã®åç
The agent dealing with my enquiry wasâŠ
The agent dealing with my enquiry was courteous,friendly and efficient.

Co-op Insurance ããã®åç
Very easy to use app.
Very easy to use app, With 3 different policies available Gold, Silver and bronze which made it easy to choose for my required circumstances.
Very reasonable pricing too, would definitely recommend to friends and family.

Co-op Insurance ããã®åç
I entered when applying for my policyâŠ
I entered when applying for my policy to be posted to me rather than to be sent by email. It would have been appreciated if the policy confirmed also that the policy would be sent by post. Many thanks Mrs Marina Farrow.

Co-op Insurance ããã®åç
Found doing the quote online was easyâŠ
Found doing the quote online was easy and quick . Would use the coop again for travel insurance.

Co-op Insurance ããã®åç
No stars
No stars
Confusing took halfan hour to get to the right dept.
Quote was approx £535. Going up from £235 approx last year (4000) miles a year
No claims since last year ! absolutely disgraceful arogant female. Had to tell her to get off my phone. She did offer me over £100 discount ?????????? OMG !!!
She wondered why I was frustrated
My advice. DONT DO IT.....get a bike !!
After the usual spiel .(Wouldnt stop talking )
I think you have requested more information, so I will clarify the reasons why I was so frustrated with the attempt to contact you .
I tried to contact you by phone, and I used the phone number given to me online.
I then. after being cut off, got through to, what sounded like a ladies voice which was a recording.
I was told that I had the wrong number, and the recording told me they would put me through.
Again I was told I would be put through, the call had to be redirected.
SO The reason for my call was to ask, politely, if there could be a reason why the quote for next
years car insurance was over twice the price of this year.
i honestly thought it was a mistake or printing error !
The person came over as abrupt, and she never once apologised for the problems I had connecting
with you.
She was indifferent to the fact that you quoted me
£535, and this year was £253 ????
That was the whole point of the call !
She was indifferent to the reason I had called.
Her attitude was "Oh dear, what a shame, never mind "
She came over as disinterested. She did however say that I was shouting . I wasnt.
She then said she could look for a better price.
And kept talking over me. When she said she could knock a £100 that showed me that your prices are an insult and a joke.
There was no attempt to explain the new quote.
Again she couldnt have cared less.
I told her ide had enough.
That goes for any contact with yourselves, and the Coop in general. I hope this clarifies the situation.
The call start to finish was approximately 40 minutes and it should have been a" yes or no " reply.
I already had 6 quotes and none of them over £270

Co-op Insurance ããã®åç
Contacted Co-op Insurance to discuss renewal of home insurance
Contacted Co-op Insurance to discuss yearly home insurance policy, on speaking to agent and discussing changes that had happened since our last renewal the price went down, owing to the knowledge and professionalism of the agent we discussed further options that where available that have now been included and the new renewal price came in £32.00 cheaper, I was really surprised and had no hesitation in renewing for another year, great product and staff

Co-op Insurance ããã®åç
I got the coop insurance for my holidayâŠ
I got the coop insurance for my holiday to Greece for a week.
It was easy and efficient to arrange and was instant the price was right as well, I'll definitely check it out next time I need it too

Co-op Insurance ããã®åç
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã







