Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... もっと見る
企業が回答しました
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... もっと見る
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... もっと見る
企業が回答しました
企業情報
Co-op Insurance について
当該企業による記述
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
連絡先
4.4
優良
4650件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So helpful.
A most helpful, knowledgeable and professional representative of your company. A pleasure to deal with. John Beston.
2026年10月21日
自発的なレビュー
Affordable
It’s straight forward doing it online for a quote and the price is reasonable.
2026年10月19日
A simple and easy experience to get…
A simple and easy experience to get holiday insurance.
2026年10月19日
I believe the co-op is an excellent…
I believe the co-op is an excellent place to go for insurance. Their website is very good and the process is very clear. I think they tend to be very good on price.
2026年10月18日
Always good &happy
2026年10月18日
C0-OP Insurance Renewal
Brad was my contact at the Co-op for my my Contents Insurance renewal. I had numerous changes to be made, and Brad worked through them with me to complete my Insurance all sorted.
Thank you
2026年10月19日
自発的なレビュー
Easy to do and a good price.
2026年10月17日
Good price for my trip
2026年10月17日
Easy to use website & competitive…
Easy to use website & competitive prices even when you have medical conditions!
2026年10月17日
Elaine was totally brilliant on the…
Elaine was totally brilliant on the phone.
I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote.
All sorted now. Good price too. Very satisfied customer thankyou.
2026年10月19日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very good but I would really like to…
Very good but I would really like to receive a hard copy of the policy if possible, please.
2026年8月2日
Co-op Insurance からの回答
Good afternoon, Mr Baldwin
Thank you for taking the time to leave us your review.
I am very happy to hear that the process to purchase your travel insurance was very good.
I have arranged for a set of document to be sent to you by post. The documents take between 5-7 working days to be received but we accept no liability for documents that are lost or delayed in the post. The system will also automatically send you a set of documents by email also.
I hope that you have a fantastic time on your travels and thank you for choosing Co-op for your travel insurance.
Kind regards
Karen
Co-op Insurance Team
Fast and efficient service
2026年10月13日
自発的なレビュー
AVOID AT ALL COST!
May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigations was ongoing. I again made contact today and have so far spent90 minutes being passed through various departments which requires me to answer security questions each time. Up to this point I have been on the phone for 90 minutes and they suddenly ended the call.
2026年10月16日
自発的なレビュー
Co-op Insurance からの回答
Good morning Angela
Thank you for sharing your feedback. We’re very sorry to hear about the problems you’ve had with your claim and apologise if you've had little communication regarding this. We understand how frustrating this must be, and we would like to look into this urgently. We have requested some details from you so that we can locate your file. Please respond to us with this information as this will allow us to locate your policy and ensure your concerns are referred to the appropriate team.
Kind regards
Aysha
I've been with COOP insurance for…
I've been with COOP insurance for years. They're very helpful to chat to and seem well priced
2026年10月16日
自発的なレビュー
Efficient and compassionate
Though the website/claiming online is a bit clunky and could be improved we are very satisfied with the insurance and handling of ongoing claims which has been very efficient, timely and fuss-free. Cancellation due to the sad passing of our dog was handled smoothly and with compassion.
2026年10月4日
自発的なレビュー
Co-op Insurance からの回答
Good morning
We are sorry to hear of your sad loss.
Thank you for taking the time to leave us such a positive review!
Kind regards
Jemma
The Co-op Pet Team 🐾
Good costumes service 👍👍
2026年10月14日
自発的なレビュー
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