We bought the barnyard xl chicken coop in May 2026. Putting it up, the wood kept cracking, the tray didnât sit in the coop straight even tho we followed the instructions correctly. Itâs also not wate... ãã£ãšèŠã
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Second coop bought. Well made and didn't take much to put it together. Sturdy and functional. Very quick delivery within days but courier needs to learn geography. Not everywhere north of Perth is... ãã£ãšèŠã
Ordering was an easy and quick experience..but that's all I can say at present as I'm awaiting delivery of purchase..so I can't comment on quality etc. However it's a bit disappointing that reading ot... ãã£ãšèŠã
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I ordered a chicken coop and run, the online ordering was very smooth and the item was delivered very quickly and the description was accurate. There was some slight damage to a piece of wood where a... ãã£ãšèŠã
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The Old Ta Centre, Territorial Street, TS3 8DR, Middlesbrough, è±åœ
- 0800 061 4824
- admin@coopsandhutches.co.uk
- coopsandhutches.co.uk
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Love the chicken house
Love the chicken house, it looks lovely and the design is cool. I also bought the automatic door with it, I love the fact you can add extra stuff when buying the house - so hopefully that is good when I put it together. I did see some comments about the instructions being hard to understand, donât let this put you off, they are basic but very easy to read.
2025幎9æ27æ¥
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Coopsandhutches ããã®åç
Hi Miss Smith,
Thank you so much for taking the time to share this, it is wonderful to hear you are loving your new chicken house and its cool design. Great choice adding the automatic door too, your hens are about to live in luxury and we love that you enjoyed being able to add extras at checkout. We really appreciate you mentioning the instructions, they are simple and we are glad you found them easy to follow despite some comments out there. Your reassurance will help others a lot. When you put everything together, if you need us, we are always just a quick message away. Enjoy your new setup and give your feathered crew a little cluck of approval from us.
Coops and Hutches ð
Really easy to order and delivery superâŠ
Really easy to order and delivery super fast get communication when I didnt realise the cover was inside one of the boxes you can easily whats app through the website , we ordered the xl barnyard coop for our mini lop and he loves it lots of room for him, easy to put together and the cover keeps him nice and dry too !
2025幎10æ3æ¥
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Coopsandhutches ããã®åç
Hi Rebecca,
This absolutely made our day, thank you! Weâre thrilled your mini lop is living his best life in the XL Barnyard Coop. Great to hear ordering was a breeze, delivery was speedy, and that our WhatsApp team could help with the âcover hiding in plain sightâ mystery - stealth packaging at its finest. We love that you found it easy to assemble, and even happier that the cover is keeping your little VIP dry and cosy. Give your fluffy foreman a nose boop from us. ð°
Thanks again for choosing Coops & Hutches, shout if you need anything else!
Coops & Hutches ð
Broken door lock (Order No 81161)
The coop was easy to order, delivered quickly and easy to assemble.
The part that I am miffed about is the chain to hold the door lock broke within 2 days of use. I have emailed the admin twice now with no response once on 01/09/25 and again on 22/09. To not receive a response for nearly a month when I politely asked for a new one to be sent out is poor in my opinion.
If an admin responds, please donât ask me to contact you as Iâve tried!
2025幎9æ1æ¥
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Avoid like the plague
Firstly I should be able to choose zero stars!
Very poor quality material & construction, not fit for use without additional materials added for strength & waterproofing, if we had not already started painting the pieces I would have returned it.
No parts list/assembly instructions, several parts missing, 1 part broken. As yet we have not had missing parts sent, 3 days after notifiying seller.
2025幎9æ23æ¥
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The hutch is advertised as XL LargeâŠ
The hutch is advertised as XL Large Rabbit hutch. I bought this hutch for 2 baby Guinnea pigs and it is far too small. I don't even think the materials used, it would last a winter. For it lasted basically one night as its far too small it felt cruel housing them in this. I wouldnt even sell this hutch onto anyone, as I don't think its suitable for a small mammal.
2025幎8æ29æ¥
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Coopsandhutches ããã®åç
Hi Wayne,
Weâre very sorry to hear that the hutch did not meet your expectations and that you felt it was unsuitable for your guinea pigs. We take feedback like this very seriously and would like the opportunity to resolve this for you. Please contact us directly by phone or email so we can look into this and work towards a solution.
Kind regards,
Coops and Hutches
The coop is nice but a lot of the holesâŠ
The coop is nice but a lot of the holes weren't in the correct places so I had to borrow a drill off a friend to redrill the holes into the correct places
2025幎8æ30æ¥
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Coopsandhutches ããã®åç
Hi Sarah,
Thank you for your feedback. Weâre pleased to hear that you like the coop, but weâre sorry to learn that some of the holes werenât aligned correctly and that you had to redrill them yourself. Please contact us by phone or email as we would be more than happy to resolve this for you.
Kind regards,
Coops and Hutches
Unfortunately not fit for purpose
Don't often complain about anything but unfortunately this is not fit for purpose. I wasn't expecting the world as it is significantly cheaper than others on the market however the coop is flimsy and could be easily broken into by a fox. The wood is thin, the doors and brackets are weak and the pull out tray can be accessed easily from underneath for a fox. I have had to modify this coop significantly and we have now since got a new one from elsewhere. I did approach the company but received no reply so would like to ensure others know what they are getting.
2025幎8æ20æ¥
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Coopsandhutches ããã®åç
Hi Daniel,
We are very sorry to hear that you feel the coop did not meet your expectations and understand your concerns. We take feedback like this very seriously and are disappointed to hear you did not receive a reply previously. Please could you contact us directly by phone or email so that we can look into this properly and work towards a resolution for you.
Kind regards,
Coops and Hutches
Quality of product is absolutelyâŠ
Quality of product is absolutely horrible the mosf cheapest material ever will break trying to build it definitely not £200 worth
2025幎8æ26æ¥
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Coopsandhutches ããã®åç
Hi Helen,
We are very sorry to hear about your experience and that the product did not meet your expectations. We take comments like this very seriously and would like the chance to put things right for you. Please contact us directly by phone or email so we can resolve this as quickly as possible.
Kind regards,
Coops and Hutches
This is a tale of two sides
This is a tale of two sides. I'll start with the good then the could improve.
The good...
The ordering process, and notifications for delivery are brilliant, the courier also took great care and everything arrived in good condition. The instructions and pre-drilled holes made assembly super easy and super quick.
The could improve...
The wood and paint finish are quite poor quality, I deliberately went for the white and grey paint to avoiding needing to paint, but I needed to to get the finish how I'd expect, the wood was nicked and split in quite a few places which I've also filled and sanded.
The roof does not align to the body of the hutch on the run extension side. I appreciate the upper roof overlaps this area however wind and rain come from all directions so water ingress did occur, this needed a skirt to be attached to avoid this.
Overall for the price the quality isn't quite there, if your willing to rectify the wood, paint and make some small modifications to the roof then the hutch should be fine.
2025幎8æ26æ¥
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Coopsandhutches ããã®åç
Hi Nicola,
Thank you for taking the time to leave such a detailed review. Weâre really pleased to hear that you found the ordering process, delivery, and assembly straightforward, and that everything arrived in good condition. Weâre very sorry, however, to hear about the issues you experienced with the finish and roof alignment. Please could you contact us directly by phone or email, as we would be more than happy to resolve this for you. Your feedback is extremely valuable to us and will also be passed on to our product team so we can continue improving.
Kind regards,
Coops and Hutches
First of 5* Service 5* delivery very happy guinea pigs
First of after reading all the bad reviews I was not expecting the best but this Thumper XL hutch is a home to two guinea pig that have settled in very well only had them a week and they are only 8 week old they are two very happy sisters.
Then there the building of the hutch took about two hours to build and very simple instructions to follow it was just hard for one person to build had get my dad involved yes it is an outdoor cage but fits well inside and the cats are leaving it alone
2025幎8æ7æ¥
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Coopsandhutches ããã®åç
Hi Kieran,
Thank you for sharing such a detailed review. Weâre delighted to hear that your Thumper XL hutch has provided a happy new home for your guinea pigs and that theyâve settled in so well. Itâs also great to know the assembly was straightforward, even if it needed a second pair of hands. We really appreciate your honest feedback and are so pleased the hutch is working well for you.
Kind regards,
Coops and Hutches
amazing customer service from Sam
amazing customer service from Sam! Sorted out my issue and got everything resolved!
2025幎8æ15æ¥
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Coopsandhutches ããã®åç
Hi Dan,
Thank you for your review. Weâre so pleased to hear that Sam was able to resolve everything for you and provide the level of service we always aim for. Your feedback means a lot to us.
Kind regards,
Coops and Hutches
Great service
Easy to use website. Good overall descriptions of products. Loads of options.
Fast delivery. Loads of notifications on the order.
2025幎8æ5æ¥
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Coopsandhutches ããã®åç
Hi Fae,
Thank you so much for your kind feedback. We are delighted to hear that you found our website easy to use, the product descriptions helpful, and that you were pleased with the delivery and updates along the way. We really appreciate you taking the time to share your experience.
Kind regards,
Coops and Hutches
Coop was really poor quality
Coop was really poor quality, we had to reinforce it so much to the point we may as well have just built one. Wood was very flimsy and the locks were rubbish, the extension didnât even fit onto the coop and wasnât the correct size. Seeing as we paid approximately £550 in all I wrote a email complaint to the company and never heard back, this was around 6 weeks ago. Honestly donât bother!! Only good thing was the fast delivery.
2025幎8æ10æ¥
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Coopsandhutches ããã®åç
Hi Charmaine,
We are very sorry to hear about your experience and would like the opportunity to put this right. We take feedback like this seriously and are more than happy to resolve the issues youâve mentioned. Could you please contact us directly by phone or email so that we can deal with this for you as quickly as possible?
Kind regards,
CoopsAndHutches
Outstanding ServiceâŠ
Absolutely outstanding service from this company, I cannot fault them. Package came very quickly but one of the door poles was wrong, contacted them right away + a new pole was sent out the next day. The walk in run is very spacious + my 2 bunnies love it. Would definitely purchase again.
Thanks so much.
2025幎7æ22æ¥
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Coopsandhutches ããã®åç
Thank you so much for your kind words! We're really glad to hear you were happy with our service and that your bunnies are enjoying their new spacious run. Sorry again for the mix-up with the door pole, but we're pleased we could sort it quickly for you. We truly appreciate your support and would love to help again anytime! ðð
Look really good
Look good, fast delivery and easy to assemble.
2025幎7æ1æ¥
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Coopsandhutches ããã®åç
Thank you so much, Samm! We're thrilled to hear youâre happy with the look, delivery speed, and ease of assembly. We appreciate your support and hope your new coop or hutch serves you well! ðð¡
the coop is absolutely tiny
the coop is absolutely tiny, the pictures make it look far bigger and it is not suitable for our 3 small chickens let alone the 5 it says it could house. the wooden is thin and cheap, the latches donât seem like they would be very fox proof and for £200 i definitely expected more. it does look cute but itâs not very fit for purpose and im really upset we spent so much money on this. i would not order from again unfortunately:(
2025幎7æ14æ¥
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Coopsandhutches ããã®åç
Dear Marla,
Thank you for taking the time to leave your feedback, and weâre genuinely sorry to hear that the coop hasnât met your expectations. We understand how important it is for your chickens to have a safe and comfortable space, and weâre sorry that this product has left you feeling disappointed.
We would very much like the opportunity to address your concerns and see how we can make this right. Please feel free to get in touch with us at admin@coopsandhutches.co.uk, weâd love to work towards a resolution that leaves you feeling more satisfied with your experience.
Kind regards,
The Coops and Hutches Team
Not as good quality as I had hoped
Not as good quality as I had hoped, some of the wood is cracked and just generally cheap components, hinges do not look like they will last very long. Some of the pre assembled parts were in the wrong place. The pull out drawers with metal trays seems like a great idea for cleaning, but in hindsight Iâm not sure how comfy the buns will find it. Overall, Wish I had just built my own.
2025幎7æ1æ¥
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Coopsandhutches ããã®åç
Dear Graham,
Thank you for your feedback, and weâre truly sorry to hear that the hutch hasnât met your expectations. We understand how frustrating it must be when a product doesnât feel up to standard, and we regret that youâve been left disappointed.
Weâd really appreciate the opportunity to resolve this with you. If you could please contact us at admin@coopsandhutches.co.uk, weâd be happy to discuss your concerns further and work towards a solution that better meets your expectations.
Kind regards,
The Coops and Hutches Team
Great delivery and great hutch
Lovely guy who delivered my chicken coop and it is very well packaged.
Haven't built hutch as of yet but looks great what I can see.
Thank you so much my little chicks will love there home x
2025幎7æ3æ¥
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Coopsandhutches ããã®åç
Dear Karen,
Thank you so much for your kind words! We're delighted to hear the delivery went smoothly and that you're pleased with how everything looks so far. Weâre sure your little chicks will love their new home once itâs all set up!
If you need any help or advice during the build, feel free to reach out. Thanks again for choosing us!
Warm regards,
The Coops and Hutches Team
Fantastic coop
Fantastic coop. Arrived super quick. Easy to build and after a lick of paint it is a fantastic home for our rescue chickens. Great service and product
2025幎6æ30æ¥
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Coopsandhutches ããã®åç
Dear Gordon,
Thank you for your lovely review! Weâre so pleased to hear that your coop arrived quickly and was easy to build. Itâs heart-warming to know itâs now a cosy home for your rescue chickens, what a great cause!
We truly appreciate your kind words and support. If there's anything you ever need in the future, weâre always here to help.
Warm regards,
The Coops and Hutches Team
Delivery charges. Please be aware anyone living inâŠ
Please be aware anyone living in Scotland that high delivery charges apply to all not just Highlands and certain areas as their payment page states.An address in Annan just 8 miles into Scotland incurs charges.
2025幎6æ10æ¥
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Coopsandhutches ããã®åç
Dear Carol,
Thank you for your feedback.
We understand your frustration regarding the delivery charges. Our system applies delivery costs based on postcode zones set by our courier network, and unfortunately, some areas in Scotland, including those close to the border, do fall into higher rate zones.
That said, once an order is placed, we are always happy to review this and, where possible, refund some or all of the shipping charge as a gesture of goodwill. We're sorry this wasn't made clearer at the time, and we would be more than happy to look into this for you.
Please feel free to get in touch with our team directly so we can assist further.
Kind regards,
Coops And Hutches
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