Cotswold Automotive レビュー 

153
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywh... もっと見る

企業が回答しました

5つ星のうち5の評価

My Daughter bought a 2015 Peugeot 208 from this company. As she lived in Doncaster, viewing was a problem until she came back to Gloucester about 5 days later.These guys were totally understanding an... もっと見る

5つ星のうち5の評価

We booked an appointment at our convenience to view a small runaround for our children and our time was met by Mike without delay. The service was second to none - he was kind, courteous and accommo... もっと見る

5つ星のうち5の評価

After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and w... もっと見る

企業情報

  1. 自動車販売店

当該企業による記述

Cotswold Automotive is an established, online based, used vehicle dealership that prides itself in providing an excellent service from the very beginning, all the way through the sales AND after-sales process. That's why we have a dedicated sales, and afters-sales line that enables you, the customer, to reach us quickly, and retrieve all the answers you require as quickly as possible. As a small, independent company, we strive to please all customers in any situation. Whether that's to answer a quick question about a vehicle, offer a valuation on a vehicle, or provide you with your new vehicle! We welcome all customers to come and browse, however we do request that you make an viewing appointment with us to avoid disappointment!


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4.2

ほぼ満足

TrustScore 5段階評価の4

153件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 40%に回答しています

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4.2

すべてのレビュー

(153)

過去12か月のレビュー数: 22

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5つ星のうち5の評価

Hi there I would like to say that there…

Hi there I would like to say that there was a few problems to say about and I can say that all of the staff were very helpful and always at the end of the phones with any questions I had and it was all sorted and I just love my new car and would say anyone looking to buy a car then go to cotswold automotive to buy a car 🚗 😀 and they are very Happy and willing to answer any questions you might have.

2024年3月11日
自発的なレビュー
5つ星のうち5の評価

Really happy with our experience

Really happy with our experience, easy to get an appointment to view the vehicle, they let us get on with the viewing without pressure but were on hand in case of queries, easy to purchase with the option of free delivery because we were in the catchment area

2024年4月2日
自発的なレビュー
5つ星のうち5の評価

Fantastic company

Fantastic company. Bought a car in February which is in great condition, just as described on the website. Team is really helpful and respond quickly to any queries.

2024年2月27日
自発的なレビュー
5つ星のうち5の評価

Fantastic service

Fantastic service from Mike and Matt at Cotswold. Traded in our car for a lovely Volvo and couldn't be happier with it. Excellent service start to finish.
We did have a minor fault a few days after purchase but after contacting Mike he arranged to have it fixed almost immediately under their comprehensive warranty.

Highly recommend.

2024年2月17日
自発的なレビュー
5つ星のうち5の評価

Highly Recommend

Seamless experience when I purchased my Mercedes SL, the car is in perfect condition, will be coming back next month to Cotswold to get my wifes new car next!

2024年2月14日
自発的なレビュー
5つ星のうち5の評価

Honesty & Trustworthy

I’ve worked alongside Cotswold Automotive since they’ve opened. Invoices have always been paid on time and I can’t fault their works quality. When I’m due to upgrade my vehicle is certainly be visiting this establishment.

2024年3月26日
自発的なレビュー
5つ星のうち1の評価

Just had the Bayliffs at the door for a…

Just had the Bayliffs at the door for a car I had for 9 days before it blew up around a year ago.

This is because they were caught driving the car down a bus lane without any insurance and as they didn't change the log book back into their name I was chased for it, every time I emailed and rang them they said they dealing with it.

BTW don't bother emailing their complaints department as they have told us on the phone that they don't have one.

I should send them some Stetons hats as that's what cowboys wear, or should it be big shoes for the clowns they are.

2024年3月20日
自発的なレビュー
5つ星のうち1の評価

We bought a car in late April 2024…

Update on on below.

After speaking to Matt one of the directors ( he found time to phone me when I suggested we would knock on his door as bayliffs had done so to us) he argued that they were unaware of the bus lane contravention until we informed them the bayliffs knocked on our door, after a 30 minute call it became apparent they were not going to accept full responsibility. We have now forwarded all our information, inclusive of an email that clearly stated and had a screenshot of us emailing them the fines as soon as they dropped through the door, onto the courts, we have been informed by our solicitor that they will have to pay us in full once the papers are served and everyday they don't it will be chargeable at 8% interest.. let's see how quickly they move them as have done nothing in the seven months we have been calling and emailing them!

Once that is settled we may take them to court for loss of earnings ( having to take time out of work to try to solve these issues not to mention the anxiety and stress it has caused to my husband's mental health.
Extremely sad that a company cannot admit their own faults and it's had to come to this.

----------------------

We bought a car in late April 2024 which blew up 9 days later, took this company 2 months to admit the car was not sold as in condition as it should be and eventually refunded our 5,000. They took the car back but did not register it back with themselves, obviously they fixed it or bodged it, and in September when they took it out for a test drive their drived contravened a bus lane and we were getting letters daily to pay the fine, after months of terrible communication from them we finally thought they had sorted it and paid the fine. Low and behold today we just had bayliffs at the door to collect the fine money that was now at £424.00 which we had no option but to pay. Upon trying to contact someone in their office there is no person high enough for me to speak to.
Absolutely the biggest con artists dealing in the car sales business.

2024年3月20日
自発的なレビュー

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