Don't take cover my cab or cover my drive insurance. Cover my cab and cover my drive they both same company. When their app not working in your phone they blaming you and they charging you extra for... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... もっと見る
企業が回答しました
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... もっと見る
企業が回答しました
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
企業が回答しました
企業情報
当該企業による記述
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
連絡先
Field House, Station Approach, CM20 2FB, Harlow, 英国
- 0345 456 4505
- service@covermy.com
- covermy.com
4.5
優良
1666件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CoverMy からの回答
Thank you for your review! We’re glad to hear you found us to be a more affordable option for taxi insurance and appreciate you sharing your experience.
CoverMy からの回答
Thank you for your kind review! We’re delighted to hear you found our service both helpful and friendly, and we really appreciate your feedback.
Good service all the time ☺️☺️☺️
2026年1月13日
CoverMy からの回答
Thank you for your lovely feedback! We’re really pleased to hear you consistently receive good service and appreciate you taking the time to share this with us.
Helpful good deal
2026年1月5日
CoverMy からの回答
Thank you for your review! We’re pleased to hear you found our service helpful and good value. We really appreciate your feedback.
CoverMy からの回答
Thank you for your review! We’re pleased to hear you received great service and appreciate you taking the time to share your feedback.
CoverMy からの回答
Thank you for your feedback! We’re glad we could be of help and appreciate you taking the time to share your experience.
CoverMy からの回答
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our service and look forward to assisting you again in the future.
CoverMy からの回答
Thank you for your feedback. We’re glad to hear you had a pleasant conversation and a positive experience with our team. We really appreciate you taking the time to leave a review.
Will quickest service and great team
Will quickest service and great team, I meet good person on phone talk he is explained everything about insurance now and features future as well how to get cheapest insurance.
2025年12月15日
CoverMy からの回答
Thank you for your kind review. We’re really pleased to hear that you received quick service and that our team took the time to clearly explain your insurance cover, features, and how to secure the best value. We appreciate your feedback and your trust in our team.
They have fair praise and good service
They have fair prices and they have a good service
2025年12月16日
CoverMy からの回答
Thank you for your positive review. We’re glad to hear you found our prices fair and were happy with the service you received. We really appreciate you taking the time to share your experience.
CoverMy からの回答
Thank you for your kind feedback. We’re really pleased to hear that you found our team helpful. We appreciate you taking the time to share your experience.
I was attended to respectfully and had…
I was attended to respectfully and had policy explaining to me in detail
2025年12月15日
CoverMy からの回答
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Worst Insurace ever dint use them…
Worst Insurace ever dint use them cancelled my policy didn’t used them found one way cheaper rip off still not got a refund refusing to give me refund
2025年12月6日
CoverMy からの回答
Thank you for your feedback. We’re sorry to hear that you feel dissatisfied with your experience.
We would like to reassure you that refunds are processed in line with the policy terms and cancellation conditions agreed at the start of cover. If a refund is due, it is not refused, but calculated based on time on cover, insurer charges, and any applicable administration fees.
We can see from the reference provided that a refund was processed in accordance with the cancellation terms of your policy.
Maisie Just made it so nice
2025年12月11日
CoverMy からの回答
Thank you for your kind words about Maisie. We will be sure to pass on the message and we appreciate your continued trust and support.
CoverMy からの回答
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
2025年12月10日
CoverMy からの回答
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
CoverMy からの回答
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
2025年12月10日
自発的なレビュー
CoverMy からの回答
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
2025年12月4日
CoverMy からの回答
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
CoverMy からの回答
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
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