From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... もっと見る
Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.... もっと見る
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... もっと見る
企業が回答しました
企業情報
当該企業による記述
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 44%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent app with lots of features
Excellent app with lots of features, and hassle free.

CrewLounge AERO からの回答
Good support team
If you have any issue with app, the support team is always there to help and assist you in getting your problem fixed.
Excellent customer service
Excellent customer service, with a one on one video call to fix a technical issue that was preventing me from downloading my roster from my company portal. The Crewlounge Aero team were patient and helpful and made sure they resolved all of my issues.
The system fails constantly
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdated, frequently freezes, and lacks stability. The company’s conduct is also questionable — many customers purchased lifetime licenses, only to be forced into paying annual fees later on. I do not recommend it. It may seem affordable at first, but the constant issues and resulting stress are simply not worth it. You risk being let down when you need it the most.

CrewLounge AERO からの回答
Very professional & hard working IT…
Very professional & hard working IT people in the background!
My Problem with FL3XX was solved ! Thanks to all involved - especially TUNG for liase with me !
Nice product, worth the price
Great value for money — highly effective product. Recommended!
Great value for money – perfect for professional pilots
I’m very happy with this app. The price-performance ratio is excellent – for a small cost, you get exactly what you expect and need. I use it as a professional pilot and find the mobile app very user-friendly and efficient. It even considers SIM and MCC times, which is a big plus. The logbook format is highly customizable to suit individual needs.
I’m not a fan of the desktop version, but since I mainly use the mobile app, that’s not a big issue for me. Overall, a solid tool that does exactly what it should.
I like the app and works fine
I like the app and works fine, although the visual design is not the one I like the most.
No crew information listed in the…
No crew information listed in the flight info. Rosterbuster has the functionality. Frustrating and disappointing.
Great Product and Service
I have been a long time user of CrewLounge Aero, using the Connect App & PilotLog App. Over the years I at times have been stranded due to the technology changes but, I have seen the company evolve during this time as well. CrewLounge have consistently improved their products and backup service at the same time. I am glad I have stayed on with CrewLounge Aero and products over the years.
Never had any problem with the app and…
Never had any problem with the app and when need the support helped very fast!
Poor to non-existent aftersales support
PILOTLOG App unexpectedly stopped working on 2 different Windows (10 & 11) based PCs. CrewLounge Support suggested I should uninstall it and continue with a clean installation of the latest app version afterwards. Did everything according to their instructions - no change. No more troubleshooting tips or any other help has been offered for more than 1 month since I did all the above - PILOTLOG application remains unusable...

CrewLounge AERO からの回答
BEST APPLICATION FOR AIRLINE CREWS
BEST APPLICATION FOR AIRLINE CREWS
The only and best application for airline crews.
Clear display of critical flight information, you ll never show up late or miss your flight !
The Helpdesk is quick, responsive and efficient.
Used to halve Roasterbuster, never again !
Recommend Crew Lounge Connect highly
I am very satisfied with the App and…
I am very satisfied with the App and especially the support. All my old files have been transferred and open questions were answered quickly.
Thanks to the team.
Software is OK, support very poort
I've just MCC Pilotlog and CrewLounge Pilotlog for many years. Software is OK, but software support is really disappointing. I've raised a ticket about currency checks, no feedback for months despite several emails.

CrewLounge AERO からの回答
A good value product and powerful tool
I’m and active pilot and have seen this app evolving very much since the time of MCC Pilot Logbook. I have been using first MCC and now CrewLounge and I have been very satisfied. I find on this app all I need and with its integration with the desktop is you get quite powerful tool. It’s a product with a good value with a price that makes sense. I truly recommend using CrewLounge pilot logbook.

CrewLounge AERO からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







