From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... もっと見る
Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.... もっと見る
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... もっと見る
企業が回答しました
企業情報
当該企業による記述
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
連絡先
3.5
まあまあ
359件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 44％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very professional assistance
Very professional assistance , helpful application to stay updated with the flight hours.
2023年7月11日
自発的なレビュー
CrewLounge AERO からの回答
Dear ABDERRAHMANE, Thank you again for your positive review and for taking the time to share your experience.
Great pilot logbook app
Great airline pilots logbook app. Excellent tech support when updates happen. Recommended
2023年7月10日
自発的なレビュー
CrewLounge AERO からの回答
Dear Brij, Thank you again for your positive review and recommendation.
Should load all the comments that have…
Should load all the comments that have in RAIDO system. When download the roster, the comments don’t come with the roster.
2023年7月5日
CrewLounge AERO からの回答
Dear Lucas, Thanks for your feedback regarding how we can improve our product. Please feel free to share them with us via email, so that we can review yout request and have it work. #crewlounge
Had an issue with roster download
Had an issue with roster download, one email, few hours, problem solved! Great support!
2023年6月30日
自発的なレビュー
CrewLounge AERO からの回答
Dear Igor, Thank you so much for your positive review! Providing prompt and effective support is always our goal, and we are thrilled to hear that the team was able to solve the problem right away.
The support is amazing
The software is good and fits my needs. Unfortunately problems can happen, but I'm happy to know that I can count on CrewLounge support to fix those issues.
2023年6月13日
自発的なレビュー
CrewLounge AERO からの回答
Dear Joao, Thank you for taking the time to leave a review! We understand that occasional problems may arise, but our team is dedicated to resolving any issues promptly and efficiently. Thank you again for your positive feedback, and we look forward to continuing to meet your needs in the future!
Fantastic App for helicopter pilots
Fantastic App for helicopter pilots. Good for logging HEMS and NVG time. Very flexible and easy to use. Would love a native Mac app that doesn't require XQuartz.
Keep up the good work.
2023年6月16日
自発的なレビュー
CrewLounge AERO からの回答
Dear Abri, Version 6 will be web-based and thus no longer require Quartz or any other installation. V6 will be rolled out in 2023.
Great product and customer service
Great product. Love the roster download feature.
Excellent customer support. Always prompt with accurate solutions.
2023年6月9日
自発的なレビュー
CrewLounge AERO からの回答
Dear Gerard, Thank you so much for your kind words and positive feedback! It's wonderful to know that our customer support team has been providing you with excellent assistance and prompt, accurate solutions.
Helpful
They are very supportive and quick to reply! Everything that I’ve asked regarding my logbooks arquives conversion was made by then for free! I strongly recommend it!
2023年6月7日
自発的なレビュー
CrewLounge AERO からの回答
Thank you so much for your positive review! We're thrilled to hear that you found our support team to be both supportive and quick to respond. We strive to provide excellent customer service, and it's great to know that we met your expectations. Your recommendation and trust in our services is much appreciated.
Very fast response gave me impressed
My company web site sometimes make trouble. so many case it doesn't work when I try to download new roster. This time has been same situation. commonly there need to 2 weeks for repair. But I couldn't wait this process cuz my changed roster comming few days later.. So I tried to chated to app programer directly. and he answer to me quickly and quick repaired also. I spent only 3days to fix!!
2023年5月26日
自発的なレビュー
CrewLounge AERO からの回答
Dear Seung, Thank you for sharing your experience with us. Glad to hear that our team was able to fix the problem in a short period of time. Timely and efficient support is our priority.
Very well made log book app
Very well made log book app, well supported and easy to use (pilot friendly). It is really easy to complete your CV or Pilot data sheet when attending an interview using the totals or query function of the app.
It can become even better if they incorporate a FTL calculator so one person can double check his flight, duty and rest limitations thru the app.
2023年6月2日
自発的なレビュー
CrewLounge AERO からの回答
Dear Dimitar, Thank you for taking the time to share your positive feedback about our app. It's great to hear that you found it well made, user-friendly, and well-supported. Your suggestion is very much welcome to enhance the app's functionality and make it even more useful for pilots.
Easy to log and complete.
2022年11月8日
自発的なレビュー
CrewLounge AERO からの回答
Dear Roland, Thank you for taking the time to leave a review. We are delighted to hear that you find our logging and completion process easy to use. Your feedback is greatly appreciated.
One of the best logbook application!
One of the best logbook application!
Excellent support!!
2023年5月21日
自発的なレビュー
CrewLounge AERO からの回答
Dear Dimitrios, Thank you for your feedback regarding our logbook application. We are thrilled to hear that you consider it one of the best! Providing a high-quality and user-friendly experience is our utmost priority, and it's rewarding to know that we have met your expectations. Have a nice day!
Superb tool
Superb tool, full of option to fullfill any airline -and not- pilot expectations. Multi platform.
What's the difference between CrewLounge AERO and the other log softwares? The outstanding customer support!
2023年5月16日
自発的なレビュー
CrewLounge AERO からの回答
Dear Marco, Thank you for your wonderful feedback about CrewLounge AERO, our comprehensive tool for fulfilling the expectations of airline and non-airline pilots. We're thrilled to hear that you find it superb and packed with options. Offering a multi-platform experience is important to us, and we're glad it has met your needs.
Good follow up when you have a…
Good follow up when you have a question. I asked about roster share and the solution was quite simple,but I wouldn't have found it by myself
2023年5月3日
自発的なレビュー
CrewLounge AERO からの回答
Dear D, Thank you for your feedback regarding our follow-up and support. We are glad to hear that our team was able to provide you with assistance when you had a question about roster sharing. It's our goal to ensure that our users receive prompt and helpful responses to their inquiries.
Best digital logbook
I love this app. Been flying since 2007 and I have always been using paper logbooks. Finally got rid of em and found this digital logbook which makes your life so easy. Also if I ever had any problems I have had awesome and quick customer support. I really recommend this app to all pilots.
2023年4月22日
自発的なレビュー
CrewLounge AERO からの回答
Dear Jani, Thank you so much for taking the time to write a review of our app! We are thrilled to hear that you love our digital logbook and that it has made your life easier as a pilot. We understand the importance of having an efficient and reliable logbook, and we are happy to provide that service to you. Thank you for recommending our app to other pilots. Your support and feedback means a lot to us. #crewlounge
Stable and Professional
Very professional, and stable.
I think, that roster viewing must be organized to be more simple and clear.
2023年4月21日
自発的なレビュー
CrewLounge AERO からの回答
Dear Grigoris, Thank you for taking the time to share your thoughts on our service. We are thrilled to hear that you found our team to be professional and stable. If you have any further suggestions or feedback, please do not hesitate to let us know. #crewlounge
Best app i tried on the store
Best app i tried on the store. They are quick to answer and fix upload problems! A lot of company supported and not that expensive.
2023年4月18日
自発的なレビュー
CrewLounge AERO からの回答
Dear Rau, Thank you for taking the time to share your experience with our app. We are thrilled to hear that you found our service to be the best you've tried on the store and that our support team was quick to address any upload problems you experienced. If you have any further feedback or suggestions, please do not hesitate to let us know. #crewlounge
CrewLounge AERO からの回答
Dear Alejandro, Thank you for taking the time to provide feedback on your experience. It's great to hear that you were satisfied with the speed of attendance when you experienced any issues. #crewlounge
Best commercial Logbook
One of the best aviation apps for logbooks I've ever seen. Works seamlessly with Turkish Airlines systems. Logs accurately flight times, night times. Allows you to see your destinations on a map, continually improving. Most of all there customer service is brilliant. Banks everything on the cloud so you have a piece of mind. I've been using it for approximately a year now and hasn't let me down so far. Highly recommended. The ability to produce a electronic logbook should be available on the Android version rather than the desktop version which i hope will come soon. For commercial pilots i highly recommend it. Pricepoint is also good.
2023年4月5日
自発的なレビュー
CrewLounge AERO からの回答
Dear Bilal, Thank you for taking the time to provide us with your feedback on our logbook app. We are thrilled to know that you find our customer service to be brilliant. Our team works hard to provide exceptional support and ensure that our users have a hassle-free experience when using our product. Glad to let you know that we are working on Version 6, making the desktop redundant in the future. #crewlounge
CrewLounge PilotLog is really the best…
CrewLounge PilotLog is really the best pilotlog service!
What makes them the best, is the service they provide. It is fast, helpful and straightforward.
Also, the application on mobile devices, both Android and iOS, is intuitive and very easy to use. It is not slow or old as some other pilot log applications.
Furthermore, if you are considering between CrewLounge and Dauntless Aviation Safelog, then I would strongly recommend to stay away from Safelog as the service may be totally terrifying. I am telling this from my own experience and also from some reviews I have read. With CrewLounge, the experience has been the opposite, completely amazing.
If you are interested in importing from LEON or other roster system or even other pilot log service, then CrewLounge may provide that option for free. They will ask some information and the set up will take some time, but not too long and if there are any issues, they do reply rather quickly. After it is set up, the upload works extremely quickly and is very easy to use.
2023年3月30日
自発的なレビュー
CrewLounge AERO からの回答
Thank you for taking the time to share your positive feedback. We are thrilled to hear that you find CrewLounge PilotLog the best in the industry and appreciate your kind words about our service. We are grateful for your loyalty and support and look forward to continuing to serve you in the future. #crewlounge
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