I was able to easily download, set up and use the app, see my pension and I was able to transfer my pension from other pension provider. Cushon pension provider did all the transfer process which wou... ãã£ãšèŠã
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It was fast to initiate a transfer but have the funds in my bank account is taking days. I couldn't transfer all my pension funds.
Moving our company pension scheme to Cushon was easy because we had Cushon employee's helping us with the process and resources we could use. Lewis from Cushon was very knowledgeable and nothing was... ãã£ãšèŠã
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5* treatment From start to finish everything was handled efficiently and without patronising language. Problem answered and advised how to sort as we went along.
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Cushon by WTW
Cushon is a fintech workplace savings and pension business, using its world-leading financial technology to bring innovation to workplace savings to help people get comfortable with saving and investing.In 2026, Cushon was acquired by WTW. Before then, while it was part of the NatWest Group, it was formerly known as NatWest Cushon.
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Registered office: 51 Lime Street, EC3M 7DQ, London, è±åœ
- 020 3926 0333
- help@cushon.co.uk
- cushon.co.uk
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Interactive and User friendly
Intuitive search and interactive, easy I can add other ISA accounys
Regular contact
I really like the fact they keep me updated regularly and notify me of any changes
As always great service
As always great service - staff very helpful , polite and very knowledgeable-- Highly recommended-
Excellent place to keep track of myâŠ
Excellent place to keep track of my pension and saving for the future
Cushon are my pension provider from myâŠ
Cushon are my pension provider from my work place, they have also transferred my older pension providers over to them so that I have them all in one place.
Good user interface and good customerâŠ
Good user interface and good customer service.
Easy to invest in and good app
Easy to invest in and good app. Only downside is interest/growth not as good as other investments but that could be just my bad luck.
Since moving to Nat West cushion
Since moving to Nat West cushion. Everything has been transparency and the features are easy to use. You can also see clearly the activities with your pension.
It is easy to maintain and flexible to choose
Overall use of application, changing your choice and the funds used to optimize my pot.
Great ISA provider & easy whenâŠ
Great ISA provider & easy when withdrawing for LISA
Junior Isa
Set up through my work and salary sacrifice. All going well so far.
verry good a1 quick to answer verryâŠ
verry good a1 quick to answer verry polite 1st class service
Very happy with NatWest Cushion.
Great way of saving & gives you a dailyâŠ
Great way of saving & gives you a daily look at how you are doing....
Great experience and customer serviceâŠ
Great experience and customer service is supportive
Good information shared but investment options could be better
Good information shared in the main page. Available options for investments could be improved and website could be easier to use. But in general this is good.
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